Home care agency · Worcester
Dependable Home Care Services Limited
Illustrative photo, not of Dependable Home Care Services Limited- Address
- 61 Canada Way, Worcester, WR2 4XA
- Run by
- Dependable Home Care Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2017 (9 years)
- Registered manager
- Fleur Ryder
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10709233)
- Last CQC check
- 6 Oct 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered to provide: Personal care
More in Worcester: Home care in Worcester (35) · Best rated home care agencies in Worcester · Dementia care at home in Worcester · Elderly care at home in Worcester · Physical disability care at home in Worcester · Live-in care in Worcester
Open CQC's full report · CQC location ID 1-4207242680
Dependable Home Care Services Limited at a glance
Registered with CQC as a home care agency, Dependable Home Care Services Limited is based in Worcester. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (October 2023). It is one of 35 CQC-registered home care agencies that have an office within 7 miles of Worcester; 25 of those are rated Good or Outstanding.
Dependable Home Care Services Limited over the years
CQC registration dates from August 2017, so the service has been operating for around 9 years under its current registration.
CQC has published 2 overall ratings for it (2019–2023), starting at Good and staying Good every time.
No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
The CQC website holds 2 reports for it, the latest from 6 October 2023.
Around Worcester
There are 24 other agencies within 3 miles, 15 of them rated Good or Outstanding; the nearest is Severn Vale Home Care Worcester, under 0.5 miles away.
2 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Lower Wick & Pitmaston ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Herefordshire and Worcestershire ICB.
Past CQC ratings
- Apr 2019
- Oct 2023
- Today Rating 3 years old
Published CQC ratings in date order.
CQC documents
- CQC inspection report 6 October 2023
- CQC inspection report 13 April 2019
Finding it
- Ward
- Lower Wick & Pitmaston
- Parliamentary constituency
- Worcester
- NHS planning area
- NHS Herefordshire and Worcestershire Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in WR2 (6)
Bigger map · Route planner · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Likely fees
We estimate visits from Dependable Home Care Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Worcestershire Council for a free care needs assessment.
How CQC rated each area
- Safe80 of 90 in Worcestershire
- Effective86 of 90 in Worcestershire
- Caring77 of 90 in Worcestershire
- Responsive81 of 90 in Worcestershire
- Well-led70 of 90 in Worcestershire
Source: CQC, published 6 October 2023. Under each rating: how many agencies in Worcestershire share it.
Reading Dependable Home Care Services Limited's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 69 of the 89 other agencies in Worcestershire that CQC has rated.
Who it can help
Registration details from CQC.
Inspection findings in brief
- Staff were recruited safely, and pre-employment checks had been carried out.
- Staff confirmed this and told us they were well looked after and felt supported.
- There were systems in place to keep people safe from abuse.
- Staff received safeguarding training and knew how to recognise and report any form of abuse.
Inspected 23 August 2023; report published 6 October 2023. Quoted from the CQC report summary, Open Government Licence. Read the full report.
The registered provider
Dependable Home Care Services Limited is run by Dependable Home Care Services Limited (company 10709233), incorporated in 2017.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Family reviews
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Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Good. Across Worcestershire, 91% of the 88 rated home care agencies are Good or Outstanding and 7 are Outstanding.
- Its rating (October 2023) is more recent than 85% of agency ratings in Worcestershire.
- Registered with CQC in 2017: it has been registered longer than 53% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Worcestershire lists 6.
Comparison set: every registered home care agency in Worcestershire, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Worcester: home care agencies inspected recently
- Simply The Best Care LtdJul 2025 · under 0.5 miles
Questions about Dependable Home Care Services Limited
- Where is Dependable Home Care Services Limited based?
- 61 Canada Way, Worcester, WR2 4XA is the agency's office; check it serves your postcode.
- What are Dependable Home Care Services Limited's fees?
- Dependable Home Care Services Limited has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- What type of care does Dependable Home Care Services Limited provide?
- Dependable Home Care Services Limited is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- When was Dependable Home Care Services Limited last inspected?
- The latest rating is dated 6 October 2023, 3 years ago; ask whether there have been changes since.
- Is Dependable Home Care Services Limited a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-4207242680 and was rated Good overall in October 2023.
- Does Dependable Home Care Services Limited support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is Dependable Home Care Services Limited rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
Home care in nearby towns
In Worcestershire
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.