Home care agency · Harlow
Diamond Unique Care Limited
Illustrative photo, not of Diamond Unique Care Limited- Address
- Harlow Enterprise Hub, Kao Hockham Building, Edinburgh Way, Harlow, CM20 2NQ
- Run by
- Diamond Unique Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2016 (10 years)
- Registered manager
- Milena Borges
- Company check
- Active, trading since 2014 (12 years), accounts up to date (Companies House 09230131)
- Last CQC check
- 23 Jun 2017
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care
More in Harlow: Home care in Harlow (65) · Best rated home care agencies in Harlow · Dementia care at home in Harlow · Elderly care at home in Harlow · Physical disability care at home in Harlow · Live-in care in Harlow
Full report at cqc.org.uk · CQC location ID 1-2734929294
Diamond Unique Care Limited at a glance
Diamond Unique Care Limited in Harlow is registered with the Care Quality Commission as a home care agency. The service is registered to support adults of all ages and lists dementia and physical disabilities among its specialisms.
CQC rated it Good overall (June 2017). It is one of 65 CQC-registered home care agencies that have an office within 7 miles of Harlow; 36 of those are rated Good or Outstanding.
Reading Diamond Unique Care Limited's CQC ratings
Diamond Unique Care Limited has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 233 of the 311 other agencies in Essex that CQC has rated.
Ratings over time
- Jun 2017
- Today Rating 9 years old
The location's rating record from CQC, from first to latest.
Inspection reports to read
- CQC inspection report 23 June 2017
Finding it
- Ward
- Mark Hall
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Harlow
- NHS area (integrated care board)
- NHS Essex Integrated Care Board
- Setting
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in CM20 (20)
Bigger map · Directions · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Who the service is registered for
Registration details from CQC.
Each area CQC checks
- Safe271 of 312 in Essex
- Effective290 of 311 in Essex
- Caring291 of 311 in Essex
- Responsive292 of 311 in Essex
- Well-led234 of 312 in Essex
Ratings from CQC's most recent report, published 23 June 2017. Under each rating: how many agencies in Essex share it.
What CQC's inspectors reported
- The provider was given 48 hours' notice because the location provides a domiciliary care service and we needed to ensure that the provider would be present to provide the information and documents necessary for the inspection.
- Diamond Unique Care Ltd is registered to provide personal care and support to people living in their own homes.
- Like registered providers, they are 'registered persons'.
- Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.
Inspected 30 May 2017; report published 23 June 2017. In CQC's words, from its published findings (Open Government Licence). Read the full report.
The registered provider
Diamond Unique Care Limited is run by Diamond Unique Care Limited (company 09230131), incorporated in 2014, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Diamond Unique Care Limited over the years
CQC registration dates from June 2016, so the service has been operating for around 10 years under its current registration.
There is a single overall rating on record, Good (June 2017).
The rating is 9 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Likely fees
We estimate visits from Diamond Unique Care Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Council help is possible below £23,250 in savings: ask Essex Council for a free care needs assessment.
Around Harlow
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is At Home Support Services Limited, under 0.5 miles away.
Every one of the 14 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Mark Hall ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Diamond Unique Care Limited against its area
- Rated Good. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (June 2017) is more recent than 0% of agency ratings in Essex.
- Registered with CQC in 2016: it has been registered longer than 76% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Essex lists 6.
Benchmarked against all CQC-registered home care agencies in Essex (Oct 2026).
Nearby options
Guides for families
- Care home fees by county (2026): costs, ratings and council rates
- Care home fees explained: what’s included and what costs extra
- Paying for care in Northern Ireland 2026/27: free home care and the £23,250 limit
- Self-funding home care: what to know before you start
- Jargon buster: care terms in plain English
Newer ratings near Harlow
- Care Just 4UNov 2024 · 1.0 miles
- Violet Care Agency LtdJun 2025 · 1.6 miles
- St Elizabeth's Domiciliary Care AgencyJul 2025 · 4.3 miles
Quick answers about Diamond Unique Care Limited
- How much does care from Diamond Unique Care Limited cost?
- Diamond Unique Care Limited's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- What kind of care can Diamond Unique Care Limited offer?
- Diamond Unique Care Limited is registered for homecare agencies. Ask which of these it provides at the moment.
- Where is Diamond Unique Care Limited?
- Its office is at Harlow Enterprise Hub, Kao Hockham Building, Edinburgh Way, Harlow, CM20 2NQ. Carers travel to people's homes, so check it covers your street.
- Can Diamond Unique Care Limited care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How did Diamond Unique Care Limited score on each CQC key question?
- CQC rates five key questions. For Diamond Unique Care Limited: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How recent is Diamond Unique Care Limited's CQC rating?
- CQC published the current rating on 23 June 2017, 9 years ago. Older ratings are common, so ask about changes since.
- Is Diamond Unique Care Limited registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-2734929294 and was rated Good overall in June 2017.
More home care agencies nearby
In Essex
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.