Home care agency · Birmingham

Diverse Care Services

Not yet rated by CQC
A young man in a wheelchair with a friend by the sea Illustrative photo, not of Diverse Care Services
Address
Sheldon Chambers, 2235-2243 Coventry Road, Sheldon, Birmingham, B26 3NW
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2014 (12 years)
Registered manager
Yasmeen Yousaf
Company check
Active, trading since 2013 (13 years), accounts up to date (Companies House 08432007)
Last CQC check
5 Mar 2025
Typical fees Estimated
£29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

CQC regulated activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-1428451467

Diverse Care Services at a glance

Diverse Care Services in Birmingham is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Diverse Care Services Limited. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 113 CQC-registered home care agencies that have an office within 7 miles of Solihull; 62 of those are rated Good or Outstanding.

What inspectors found

  • This is help with tasks related to personal hygiene and eating.
  • Where they do, we consider any wider social care provided.
  • The assessment was prompted following a review of information we held about the service.
  • People said they received care from staff who treated them as individuals and they had regular care staff, who were usually on time.

Inspected 14 March 2023; report published 13 May 2023. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Who runs it

Diverse Care Services is run by Diverse Care Services Limited (company 08432007), incorporated in 2013, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Diverse Care Services Limited runs 2 CQC-registered services across 2 council areas.

CQC ratings, area by area

  • SafeNot Rated
  • EffectiveNot Rated
  • CaringNot Rated
  • ResponsiveNot Rated
  • Well-ledNot Rated

Ratings from CQC's most recent report.

What it may cost

We estimate visits from Diverse Care Services at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

People with savings under £23,250 may get help from Birmingham Council after a needs and financial assessment.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Priority Plus Ltd, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (8 of the nearest 25).

It sits in Sheldon ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.

Registered specialisms

Specialisms as registered with CQC.

How long it has been running

Registered in May 2014, it has 12 years on the CQC register.

CQC has published 6 overall ratings for it (2015–2025), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Requires Improvement.

CQC lists 5 reports for this location, the latest dated 13 May 2023.

Earlier inspections

  1. Mar 2015 Requires improvement
  2. Apr 2016 Good
  3. May 2018 Requires improvement
  4. Jul 2019 Good
  5. May 2023 Good
  6. Mar 2025 Requires Improvement
  7. Today

Published CQC ratings in date order. The latest rating is lower than the one before.

Published inspection reports

Area and map

Ward
Sheldon
Parliamentary constituency
Birmingham Yardley
NHS area (integrated care board)
NHS Birmingham and Solihull Integrated Care Board
ONS area type
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in B26 (7)

Bigger map · Directions · OpenStreetMap (ODbL)

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Family reviews

No family has reviewed Diverse Care Services on The Care Panel so far.

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How Diverse Care Services compares

  • Registered with CQC in 2014: it has been registered longer than 86% of home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in Birmingham lists 6.

Benchmarked against all CQC-registered home care agencies in Birmingham (Oct 2026).

Closest alternatives

Guides for families

Similar home care agencies near Birmingham, rated recently

Diverse Care Services: common questions

Does Diverse Care Services support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
What kind of care can Diverse Care Services offer?
Its CQC registration covers homecare agencies, supported living. Ask Diverse Care Services how it would adapt if needs increase.
Where is Diverse Care Services?
The agency's base is Sheldon Chambers, 2235-2243 Coventry Road, Sheldon, Birmingham, B26 3NW. Confirm that its carers travel to your area.
Is Diverse Care Services a registered provider?
Registered, yes: location 1-1428451467 on the Care Quality Commission register, listed as a home care agency, and has not yet been given an overall rating.
How much does Diverse Care Services charge?
We don't have published prices from Diverse Care Services yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Who is the registered provider for Diverse Care Services?
Diverse Care Services is run by Diverse Care Services Limited, the registered provider on the CQC register.

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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