Home care agency · Morecambe
Draycombe House
Illustrative photo, not of Draycombe House- Address
- 1 Draycombe Drive, Heysham, Morecambe, LA3 1LN
- Run by
- Ferncross Care LTD (2 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home, Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- February 2021 (5 years)
- Registered manager
- David Adamson
- Company check
- Active, trading since 2019 (6 years), accounts up to date (Companies House 12309825)
- Last CQC check
- 22 Sep 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered activities: Personal care · Accommodation for persons who require nursing or personal care
More in Morecambe: Home care in Morecambe (36) · Best rated home care agencies in Morecambe · Elderly care at home in Morecambe · Learning disability care at home in Morecambe · Care for adults under 65 at home in Morecambe · Live-in care in Morecambe
CQC page for this service · CQC location ID 1-9629783232
The service in brief
Draycombe House in Morecambe is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Ferncross Care LTD. The service is registered to support adults of all ages and lists learning disabilities among its specialisms.
CQC rated it Requires improvement overall (September 2023). Safe, Effective and Well-led were rated Requires improvement. It is one of 36 CQC-registered home care agencies that have an office within 7 miles of Morecambe; 30 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
For Draycombe House, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.
Across Lancashire, 15 of 212 rated agencies are Requires improvement for Safe (7%), while 3 of 212 rated agencies are Requires improvement for Effective (1%), while 10 of 212 rated agencies are Requires improvement for Well-led (5%).
The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Ratings for safety, care and leadership
- Safe15 of 212 in Lancashire
- Effective3 of 212 in Lancashire
- Caring199 of 212 in Lancashire
- Responsive197 of 212 in Lancashire
- Well-led10 of 212 in Lancashire
From CQC's latest report, published 22 September 2023. Under each rating: how many agencies in Lancashire share it.
Draycombe House over the years
Registered in February 2021, it has 5 years on the CQC register.
CQC has published 5 overall ratings for it (2015–2023), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Requires improvement.
The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
2 reports have been published for this location, most recently on 22 September 2023.
The inspection, summarised
- Right Support: Although people felt safe, some aspects of the safety of the service needed to be improved.
- People were placed at risk because some risks had not been adequately assessed.
- The registered manager had not ensured checks were completed on the safety of the premises and equipment.
- The registered manager arranged for the risk assessments and safety checks to be carried out during our inspection.
Inspected 22 August 2023; report published 22 September 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.
How its rating has changed
- Sep 2015
- Feb 2017
- Aug 2019
- Jun 2022
- Sep 2023
- Today Rating 3 years old
CQC rating timeline for this address.
Reports on the CQC website
- CQC inspection report 22 September 2023
- CQC inspection report 14 June 2022
Area and map
- Ward
- Heysham Central
- Council
- Lancashire County Council · paying for care
- Parliamentary constituency
- Morecambe and Lunesdale
- NHS planning area
- NHS Lancashire and South Cumbria Integrated Care Board
- Area classification
- Urban; further from a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in LA3 (8)
See the wider area · Route planner · OpenStreetMap (ODbL)
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Around Morecambe
There are 16 other agencies within 3 miles, 15 of them rated Good or Outstanding; the nearest is Haven Group Offices, under 0.5 miles away.
8 of the 21 nearest rated agencies have a more recent rating than this one.
It sits in Heysham Central ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Lancashire and South Cumbria ICB.
Who runs it
Draycombe House is run by Ferncross Care Ltd (company 12309825), incorporated in 2019, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is medical nursing home activities.
Ferncross Care LTD runs 3 CQC-registered services; 0 of the 3 with a rating are Good or Outstanding (0%), against 85% for the same mix of services across England.
All 3 are in Lancashire, so it is a local operator rather than a national chain.
Who they support
Specialisms as registered with CQC.
Likely fees
We estimate visits from Draycombe House at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Council help is possible below £23,250 in savings: ask Lancashire Council for a free care needs assessment.
Family reviews
No family has reviewed Draycombe House on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Where Draycombe House stands locally
- Rated Requires improvement. Across Lancashire, 97% of the 211 rated home care agencies are Good or Outstanding and 10 are Outstanding.
- Its rating (September 2023) is more recent than 73% of agency ratings in Lancashire.
- Registered with CQC in 2021: it has been registered longer than 46% of home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in Lancashire lists 5.
- Areas CQC rated below Good: Safe (8% of home care agencies in Lancashire are also rated below Good here); Effective (1% of home care agencies in Lancashire are also rated below Good here); Well-led (5% of home care agencies in Lancashire are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in Lancashire; CQC register, Oct 2026.
Other agencies close by
Guides for families
Morecambe: home care agencies inspected recently
- Holywell Care Services (Morecambe)Oct 2026 · 1.1 miles
- Creative Support - Morecambe ServiceSep 2025 · 2.2 miles
- Lifeline Carers PVT LimitedApr 2026 · 2.4 miles
Draycombe House: common questions
- Is Draycombe House registered for dementia care?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- How recent is Draycombe House's CQC rating?
- The latest rating is dated 22 September 2023, 3 years ago; ask whether there have been changes since.
- What is Draycombe House's address?
- Its office is at 1 Draycombe Drive, Heysham, Morecambe, LA3 1LN. Carers travel to people's homes, so check it covers your street.
- Is Draycombe House registered with CQC?
- Yes. Draycombe House is registered with the Care Quality Commission as a home care agency (location ID 1-9629783232) and was rated Requires improvement overall in September 2023.
- What are Draycombe House's fees?
- We don't have published prices from Draycombe House yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- How did Draycombe House score on each CQC key question?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- What kind of care can Draycombe House offer?
- Registration for Draycombe House covers: residential homes, homecare agencies, supported living. Check which of these it offers today.
- Which provider runs Draycombe House?
- On CQC's register the provider is Ferncross Care LTD.
Look further afield
In Lancashire
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.