Home care agency · Manchester

Eden Square, Apartment 13

Rated Good by CQC Rating published 8 May 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from May 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A young man in a wheelchair with a friend by the sea Illustrative photo, not of Eden Square, Apartment 13
Address
Unit 5, Golden Way, Urmston, Manchester, M41 0NA
Run by
Leonard Cheshire Disability (41 services)
Type of provider
Charity (registered charity 218186)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
April 2013 (13 years)
Part of
Leonard Cheshire Disability
Registered manager
Charlotte Hannah Banks
Company check
Active, trading since 1955 (71 years), accounts up to date (Companies House 00552847)
Last CQC check
8 May 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Licensed by CQC for: Personal care

CQC page for this service · CQC location ID 1-688352911

About this agency

Eden Square, Apartment 13 in Manchester is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Leonard Cheshire Disability. The service is registered to support adults of all ages and lists physical disabilities, learning disabilities and sight or hearing loss among its specialisms.

CQC rated it Good overall (May 2019). It is one of 228 CQC-registered home care agencies that have an office within 7 miles of Urmston; 122 of those are rated Good or Outstanding.

Costs to expect

We estimate visits from Eden Square, Apartment 13 at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

With savings below £23,250, Trafford Council may contribute once it has carried out a free needs assessment.

How its rating has changed

  1. Oct 2016 Good
  2. May 2019 Good
  3. Today Rating 7 years old

Published CQC ratings in date order.

Reports on the CQC website

Where it is

Ward
Urmston
Parliamentary constituency
Stretford and Urmston
Local NHS (ICB)
NHS Greater Manchester Integrated Care Board
Area classification
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Home care in M41 (8)

Bigger map · Plan a journey · Map data: OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.

Each area CQC checks

  • SafeGood39 of 46 in Trafford
  • EffectiveGood40 of 45 in Trafford
  • CaringGood37 of 45 in Trafford
  • ResponsiveGood40 of 45 in Trafford
  • Well-ledGood31 of 46 in Trafford

As rated by CQC, published 8 May 2019. Under each rating: how many agencies in Trafford share it.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is ICare (GB) Limited - Trafford, under 0.5 miles away.

21 of the 22 nearest rated agencies have a more recent rating than this one.

It sits in Urmston ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Greater Manchester ICB.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Eden Square, Apartment 13: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 30 of the 45 other agencies in Trafford that CQC has rated.

Who the service is registered for

Specialisms as registered with CQC.

Track record

CQC registration dates from April 2013, so the service has been operating for around 13 years under its current registration.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

Reports on record: 3, with the most recent dated 8 May 2019.

Who runs it

Eden Square, Apartment 13 is run by Leonard Cheshire Disability (company 00552847), incorporated in 1955, 57 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 10 active directors and there is no insolvency history.

Its registered business activity is other human health activities, nursing care, care for people with learning disabilities, mental health problems or substance misuse and residential care for older and disabled people.

Leonard Cheshire Disability runs 41 CQC-registered services across 28 council areas; 25 of the 39 with a rating are Good or Outstanding (64%), against 84% for the same mix of services across England.

It trades under the Leonard Cheshire Disability brand, which covers 41 services run by 1 registered provider.

Inspection findings in brief

  • About the service: Eden Square, Apartment 13 is part of the Leonard Cheshire Disability Organisation.
  • It consists of 13 newly constructed purpose-built apartments in one apartment block, and 6 apartments in another block.
  • Both apartment blocks are in close proximity to each other; situated in a shopping precinct in Urmston.
  • The service provides supported living to people with learning and physical disabilities.

Inspected 27 March 2019; report published 8 May 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Family reviews

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How Eden Square, Apartment 13 compares

  • Rated Good. Across Trafford, 87% of the 46 rated home care agencies are Good or Outstanding and 4 are Outstanding.
  • Its rating (May 2019) is more recent than 13% of agency ratings in Trafford.
  • Registered with CQC in 2013: it has been registered longer than 89% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Trafford lists 5.

Based on the CQC register for Trafford as at Oct 2026.

Also nearby

Guides for families

Manchester: home care agencies inspected recently

Questions about Eden Square, Apartment 13

What are Eden Square, Apartment 13's fees?
Eden Square, Apartment 13's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How did Eden Square, Apartment 13 score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
What kind of care can Eden Square, Apartment 13 offer?
Its CQC registration covers homecare agencies, supported living. Ask Eden Square, Apartment 13 how it would adapt if needs increase.
Who is the registered provider for Eden Square, Apartment 13?
The registered provider is Leonard Cheshire Disability, according to CQC.
Does Eden Square, Apartment 13 support people with dementia?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
When was Eden Square, Apartment 13 last inspected?
Its current CQC rating dates from 8 May 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Where is Eden Square, Apartment 13?
Unit 5, Golden Way, Urmston, Manchester, M41 0NA is the agency's office; check it serves your postcode.
Is Eden Square, Apartment 13 regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-688352911 and was rated Good overall in May 2019.

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In Trafford

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Eden Square, Apartment 13: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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