Home care agency · Bolton
EdenCare Support Services Limited
Illustrative photo, not of EdenCare Support Services Limited- Address
- 53 Thicketford Road, Bolton, BL2 2LS
- Run by
- EdenCare Support Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2015 (11 years)
- Registered manager
- Nazia Shahin Nawaz
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09555457)
- Last CQC check
- 6 Feb 2024
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered to provide: Personal care
More in Bolton: Home care in Bolton (139) · Best rated home care agencies in Bolton · Dementia care at home in Bolton · Elderly care at home in Bolton · Physical disability care at home in Bolton · Live-in care in Bolton
Read the full CQC inspection report · CQC location ID 1-2095155281
An overview of EdenCare Support Services Limited
EdenCare Support Services Limited in Bolton is registered with the Care Quality Commission as a home care agency. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (February 2024). It is one of 139 CQC-registered home care agencies that have an office within 7 miles of Bolton; 90 of those are rated Good or Outstanding.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 39 of the 43 other agencies in Bolton that CQC has rated.
The five key questions
- Safe40 of 44 in Bolton
- Effective43 of 44 in Bolton
- Caring44 of 44 in Bolton
- Responsive44 of 44 in Bolton
- Well-led40 of 44 in Bolton
As rated by CQC, published 6 February 2024. Under each rating: how many agencies in Bolton share it.
How long it has been running
Registered in July 2015, it has 11 years on the CQC register.
CQC has published 2 overall ratings for it (2017–2024), starting at Good and staying Good every time.
The CQC website holds 2 reports for it, the latest from 6 February 2024.
The company behind EdenCare Support Services Limited
EdenCare Support Services Limited is run by Edencare Support Services Limited (company 09555457), incorporated in 2015.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Ratings over time
- Aug 2017
- Feb 2024
- Today Rating 2 years old
The location's rating record from CQC, from first to latest.
CQC documents
- CQC inspection report 6 February 2024
- CQC inspection report 30 August 2017
Finding it
- Ward
- Tonge with the Haulgh
- Council
- Bolton Council · paying for care
- Parliamentary constituency
- Bolton North East
- NHS planning area
- NHS Greater Manchester Integrated Care Board
- Setting
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in BL2 (7)
View on OpenStreetMap · How to get there · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Needs it is registered to meet
Registration details from CQC.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Bolton Supported Living, under 0.5 miles away.
2 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Tonge with the Haulgh ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Greater Manchester ICB.
The inspection, summarised
- The provider managed medicines safely; however, some processes were not always robust in reducing risk.
- The registered manager ensured systems were in place to monitor the running of the service.
- However, some audits were not carried out consistently, reducing the providers overview of risk within the service.
- Staff had a good understanding of safeguarding processes.
Inspected 25 January 2024; report published 6 February 2024; supporting 44 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
What it may cost
We estimate visits from EdenCare Support Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
If savings are under the upper limit (£23,250 in England), Bolton Council may pay part of the cost after a free care needs assessment.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How EdenCare Support Services Limited compares
- Rated Good. Across Bolton, 95% of the 44 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (February 2024) is more recent than 80% of agency ratings in Bolton.
- Registered with CQC in 2015: it has been registered longer than 83% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Bolton lists 6.
Benchmarked against all CQC-registered home care agencies in Bolton (Oct 2026).
Other agencies close by
Guides for families
Similar home care agencies near Bolton, rated recently
- Choices for Living Well (Killelea)Feb 2025 · 5.3 miles
- Seva Line LimitedJul 2026 · under 0.5 miles
- Orchid Home Care Support LimitedJun 2026 · 0.9 miles
EdenCare Support Services Limited: common questions
- Is EdenCare Support Services Limited rated well for safety?
- CQC rates five key questions. For EdenCare Support Services Limited: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- Can EdenCare Support Services Limited care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is EdenCare Support Services Limited registered with CQC?
- EdenCare Support Services Limited is on the CQC register as a home care agency (ID 1-2095155281) and was rated Good overall in February 2024.
- When did CQC last rate EdenCare Support Services Limited?
- The latest rating is dated 6 February 2024, 2 years ago; ask whether there have been changes since.
- What type of care does EdenCare Support Services Limited provide?
- Its CQC registration covers homecare agencies. Ask EdenCare Support Services Limited how it would adapt if needs increase.
- How much does care from EdenCare Support Services Limited cost?
- No fee list from EdenCare Support Services Limited has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- What is EdenCare Support Services Limited's address?
- 53 Thicketford Road, Bolton, BL2 2LS is the agency's office; check it serves your postcode.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.