Home care agency · Bournemouth
Eleanor Nursing and Social Care - Boscombe Office
Illustrative photo, not of Eleanor Nursing and Social Care - Boscombe Office- Address
- 1052 Christchurch Road, Pokesdown, Bournemouth, BH7 6DS
- Run by
- Eleanor Nursing and Social Care Limited (20 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2019 (7 years)
- Part of
- Eleanor Healthcare Group
- Registered manager
- *
- Company check
- Active, trading since 2002 (24 years), accounts up to date (Companies House 04393038)
- Last CQC check
- 29 Jul 2024
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
More in Bournemouth: Home care in Bournemouth (144) · Best rated home care agencies in Bournemouth · Dementia care at home in Bournemouth · Elderly care at home in Bournemouth · Physical disability care at home in Bournemouth · Live-in care in Bournemouth
Read the full CQC inspection report · CQC location ID 1-6805725130
The service in brief
Eleanor Nursing and Social Care - Boscombe Office in Bournemouth is registered with the Care Quality Commission as a home care agency, run by Eleanor Nursing and Social Care Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and mental health conditions among its specialisms.
CQC rated it Good overall (July 2024). It is one of 144 CQC-registered home care agencies that have an office within 7 miles of Bournemouth; 106 of those are rated Good or Outstanding.
Ownership and company checks
Eleanor Nursing and Social Care - Boscombe Office is run by Eleanor Nursing And Social Care Limited (company 04393038), incorporated in 2002, 17 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people and other social work without accommodation.
Eleanor Nursing and Social Care Limited runs 20 CQC-registered services across 14 council areas; 13 of the 18 with a rating are Good or Outstanding (72%), against 86% for the same mix of services across England.
2 of its services are in Bournemouth, Christchurch and Poole.
It trades under the Eleanor Healthcare Group brand, which covers 27 services run by 8 registered providers.
Ratings for safety, care and leadership
- Safe75% score90 of 92 in Bournemouth, Christchurch and Poole
- Effective75% score88 of 92 in Bournemouth, Christchurch and Poole
- Caring75% score83 of 92 in Bournemouth, Christchurch and Poole
- Responsive75% score87 of 92 in Bournemouth, Christchurch and Poole
- Well-led75% score87 of 92 in Bournemouth, Christchurch and Poole
Ratings from CQC's most recent report, published 29 July 2024. Under each rating: how many agencies in Bournemouth, Christchurch and Poole share it.
Scores behind the rating
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Eleanor Nursing and Social Care - Boscombe Office scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 8 July 2024, published 29 July 2024, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
How its rating has changed
- Aug 2021
- Jul 2024
- Today Rating 2 years old
Every overall rating on record for this location, earliest first.
CQC reports
- CQC inspection report 21 August 2021
Area and map
- Ward
- Littledown & Iford
- Parliamentary constituency
- Bournemouth East
- Local NHS (ICB)
- NHS Dorset Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
Open the full map · Get directions · © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Eleanor Nursing and Social Care - Boscombe Office over the years
Eleanor Nursing and Social Care - Boscombe Office has been registered with CQC since May 2019, about 7 years.
CQC has published 2 overall ratings for it (2021–2024), starting at Good and staying Good every time.
Likely fees
We estimate visits from Eleanor Nursing and Social Care - Boscombe Office at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
With savings below £23,250, Bournemouth, Christchurch and Poole Council may contribute once it has carried out a free needs assessment.
The inspection, summarised
- The service was providing care and support to people in their own homes.
- Not everyone who used the service received personal care.
- This is help with tasks related to personal hygiene and eating.
- One person told us, “Staff know how to do everything I’ve had them long enough now, so they do things how I like.
Inspected 9 June 2021; report published 21 August 2021; supporting 53 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Who it can help
Taken from its CQC registration.
What the ratings tell you
Eleanor Nursing and Social Care - Boscombe Office has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 86 of the 91 other agencies in Bournemouth, Christchurch and Poole that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Around Bournemouth
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is K1 Medical, under 0.5 miles away.
10 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Littledown & Iford ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.
Family reviews
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Compared with other agencies locally
- Rated Good. Across Bournemouth, Christchurch and Poole, 99% of the 92 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (July 2024) is more recent than 53% of agency ratings in Bournemouth, Christchurch and Poole.
- Registered with CQC in 2019: it has been registered longer than 57% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Bournemouth, Christchurch and Poole lists 6.
Compared with every CQC-registered home care agency in Bournemouth, Christchurch and Poole. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Other home care agencies near Bournemouth with recent ratings
- Lewis-Manning Hospice CareAug 2026 · 4.7 miles
- My Homecare BournemouthDec 2025 · 0.5 miles
- CaringSmart Ltd - DorsetNov 2025 · 0.6 miles
Frequently asked about Eleanor Nursing and Social Care - Boscombe Office
- Is Eleanor Nursing and Social Care - Boscombe Office a registered provider?
- Yes. Eleanor Nursing and Social Care - Boscombe Office is registered with the Care Quality Commission as a home care agency (location ID 1-6805725130) and was rated Good overall in July 2024.
- Where is Eleanor Nursing and Social Care - Boscombe Office based?
- 1052 Christchurch Road, Pokesdown, Bournemouth, BH7 6DS. That is the office; visits happen in your own home, so confirm your area is covered.
- How recent is Eleanor Nursing and Social Care - Boscombe Office's CQC rating?
- 29 July 2024 is when the current rating was published, 2 years ago. Check what has changed since, such as the manager or staffing.
- Is Eleanor Nursing and Social Care - Boscombe Office registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Which provider runs Eleanor Nursing and Social Care - Boscombe Office?
- Eleanor Nursing and Social Care Limited is the registered provider for Eleanor Nursing and Social Care - Boscombe Office.
- What kind of care can Eleanor Nursing and Social Care - Boscombe Office offer?
- Eleanor Nursing and Social Care - Boscombe Office is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- How is Eleanor Nursing and Social Care - Boscombe Office rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How much does Eleanor Nursing and Social Care - Boscombe Office charge?
- Eleanor Nursing and Social Care - Boscombe Office hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Home care in nearby towns
In Bournemouth, Christchurch and Poole
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.