Home care agency · Bristol
Eleanor Nursing and Social Care Ltd - Bristol Office
Illustrative photo, not of Eleanor Nursing and Social Care Ltd - Bristol Office- Address
- 26 Gilda Parade, Whitchurch, Bristol, BS14 9HY
- Run by
- Eleanor Nursing and Social Care Limited (20 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2020 (6 years)
- Part of
- Eleanor Healthcare Group
- Registered manager
- *
- Company check
- Active, trading since 2002 (24 years), accounts up to date (Companies House 04393038)
- Last CQC check
- 24 Jul 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Personal care
More in Bristol: Home care in Bristol (168) · Best rated home care agencies in Bristol · Dementia care at home in Bristol · Elderly care at home in Bristol · Physical disability care at home in Bristol · Live-in care in Bristol
Full report at cqc.org.uk · CQC location ID 1-8880952099
An overview of Eleanor Nursing and Social Care Ltd - Bristol Office
Registered with CQC as a home care agency, Eleanor Nursing and Social Care Ltd - Bristol Office is based in Bristol, run by Eleanor Nursing and Social Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (July 2021). It is one of 168 CQC-registered home care agencies that have an office within 7 miles of Bristol; 104 of those are rated Good or Outstanding.
Ratings for safety, care and leadership
- Safe56 of 59 in Bristol, City of
- Effective55 of 59 in Bristol, City of
- Caring53 of 59 in Bristol, City of
- Responsive49 of 59 in Bristol, City of
- Well-led52 of 59 in Bristol, City of
As rated by CQC, published 24 July 2021. Under each rating: how many agencies in Bristol, City of share it.
The ratings in context
Eleanor Nursing and Social Care Ltd - Bristol Office has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 51 of the 58 other agencies in Bristol, City of that CQC has rated.
Around Bristol
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is ABC Centre, under 0.5 miles away.
9 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Hengrove and Whitchurch Park ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.
Likely fees
We estimate visits from Eleanor Nursing and Social Care Ltd - Bristol Office at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
If savings are under the upper limit (£23,250 in England), Bristol, City of Council may pay part of the cost after a free care needs assessment.
Who it can help
From the CQC register; ask how each need is met in practice.
Earlier inspections
- Jul 2021
- Today Rating 5 years old
The location's rating record from CQC, from first to latest.
CQC documents
- CQC inspection report 24 July 2021
The neighbourhood
- Ward
- Hengrove and Whitchurch Park
- Council
- Bristol City Council · paying for care
- Parliamentary constituency
- Bristol South
- NHS planning area
- NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in BS14 (5)
Open the full map · Plan a journey · Base map © OpenStreetMap
Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
The company behind Eleanor Nursing and Social Care Ltd - Bristol Office
Eleanor Nursing and Social Care Ltd - Bristol Office is run by Eleanor Nursing And Social Care Limited (company 04393038), incorporated in 2002, 18 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people and other social work without accommodation.
Eleanor Nursing and Social Care Limited runs 20 CQC-registered services across 14 council areas; 13 of the 18 with a rating are Good or Outstanding (72%), against 86% for the same mix of services across England.
It trades under the Eleanor Healthcare Group brand, which covers 27 services run by 8 registered providers.
Eleanor Nursing and Social Care Ltd - Bristol Office over the years
CQC registration dates from May 2020, so the service has been operating for around 6 years under its current registration.
CQC has rated it once overall, as Good, in July 2021.
At 5 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
What inspectors found
- People did raise some concerns about staffing levels, feeling at times staff were rushed.
- The registered manager acknowledged that there had been difficulties with staffing levels earlier in the year, compounded by the pressures of the pandemic.
- However, they told us the service was currently in a much stronger position.
- It was evident that many people thought highly of the care staff and were able to build positive relationships with them.
Inspected 6 May 2021; report published 24 July 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.
Family reviews
Nobody has reviewed Eleanor Nursing and Social Care Ltd - Bristol Office here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Good. Across Bristol, City of, 100% of the 57 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (July 2021) is more recent than 30% of agency ratings in Bristol, City of.
- Registered with CQC in 2020: it has been registered longer than 62% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Bristol, City of lists 6.
Compared with every CQC-registered home care agency in Bristol, City of. Source: CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Newer ratings near Bristol
- Care and Support Service - Monica Wills HouseSep 2026 · 4.9 miles
- Bluebird Care (Bristol, Bath & N E Somerset)May 2025 · 0.6 miles
- The Horizon (New) LtdAug 2025 · 2.5 miles
Eleanor Nursing and Social Care Ltd - Bristol Office: common questions
- What services is Eleanor Nursing and Social Care Ltd - Bristol Office registered for?
- Registration for Eleanor Nursing and Social Care Ltd - Bristol Office covers: homecare agencies. Check which of these it offers today.
- Who runs Eleanor Nursing and Social Care Ltd - Bristol Office?
- On CQC's register the provider is Eleanor Nursing and Social Care Limited.
- What are Eleanor Nursing and Social Care Ltd - Bristol Office's fees?
- No fee list from Eleanor Nursing and Social Care Ltd - Bristol Office has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Is Eleanor Nursing and Social Care Ltd - Bristol Office rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- Where is Eleanor Nursing and Social Care Ltd - Bristol Office?
- Its office is at 26 Gilda Parade, Whitchurch, Bristol, BS14 9HY. Carers travel to people's homes, so check it covers your street.
- Is Eleanor Nursing and Social Care Ltd - Bristol Office regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-8880952099 and was rated Good overall in July 2021.
- Does Eleanor Nursing and Social Care Ltd - Bristol Office support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- When was Eleanor Nursing and Social Care Ltd - Bristol Office last inspected?
- CQC published the current rating on 24 July 2021, 5 years ago. Older ratings are common, so ask about changes since.
More home care agencies nearby
In Bristol, City of
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.