Home care agency · Merton

Eveready Carers

Rated Good by CQC Rating published 10 November 2025 Rated in the last 12 months
A carer and an older person chatting at the table at home Illustrative photo, not of Eveready Carers
Address
12 Deer Park Road, London, SW19 3TL
Run by
Eveready Carers Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
December 2022 (3 years)
Registered manager
Okoro Eke Kalu
Company check
Active, trading since 2022 (4 years), accounts up to date (Companies House 14029412)
Last CQC check
10 Nov 2025
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-14354795066

About this agency

Eveready Carers is a CQC-registered home care agency in Merton, run by Eveready Carers Limited. It is registered to support adults of all ages.

At its most recent rating, CQC judged it Good overall (November 2025). Well-led was rated Requires improvement. It is one of 60 CQC-registered home care agencies that are based in the borough of Merton; 46 of those are rated Good or Outstanding.

What the ratings tell you

Area by area, Well-led is rated below Good; 3 other areas are Good.

Across Merton, 2 of 46 rated agencies are Requires improvement for Well-led (4%).

Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Safe at 47%, averaging 65% overall.

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

The inspection, summarised

  • At the time of inspection, 1 person was in receipt of personal care.
  • The provider was previously inspected in November 2023 (report published February 2024).
  • At that time a rating was not given due to insufficient evidence.
  • They described staff as kind, caring and respectful, and said care was provided in a dignified and compassionate way.

Inspected 3 November 2023; report published 15 February 2024. From the regulator's own summary (Open Government Licence). Read the full report.

The five key questions

  • SafeInsufficient evidence to rate47% score
  • EffectiveGood75% score46 of 46 in Merton
  • CaringGood75% score46 of 46 in Merton
  • ResponsiveGood71% score46 of 46 in Merton
  • Well-ledRequires improvement57% score2 of 46 in Merton

Ratings from CQC's most recent report, published 10 November 2025. Under each rating: how many agencies in Merton share it.

How long it has been running

Registered in December 2022, it has 3 years on the CQC register.

CQC has published 2 overall ratings for it (2024–2025), starting at Insufficient evidence to rate; it has gone up 0 and down 0 times, and is now Good.

Ownership and company checks

Eveready Carers is run by Eveready Carers Limited (company 14029412), incorporated in 2022.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people and other residential care.

What it may cost

We estimate visits from Eveready Carers at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Regional live-in prices sit at roughly £1,620–£1,980 per week.

With savings below £23,250, Merton Council may contribute once it has carried out a free needs assessment.

Specialisms

Specialisms as registered with CQC.

How the scores break down

Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Eveready Carers scores 65%.

Safe Evidence requirements partially / not yet scored 47%
  • Learning culture3 · Good
  • Safe systems, pathways and transitionsNot scored this time
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environmentsNot scored this time
  • Safe and effective staffing2 · Some shortfalls
  • Infection prevention and control3 · Good
  • Medicines optimisation1 · Significant shortfalls
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 71%
  • Person-centred Care2 · Some shortfalls
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Requires Improvement 57%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders2 · Some shortfalls
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability1 · Significant shortfalls
  • Partnerships and communities2 · Some shortfalls
  • Learning, improvement and innovation2 · Some shortfalls

4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 21 May 2025, published 10 November 2025, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.

How its rating has changed

  1. Feb 2024 Insufficient evidence to rate
  2. Nov 2025 Good
  3. Today Rated in the last 12 months

The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.

Published inspection reports

Map and area details

Ward
Abbey
Parliamentary constituency
Wimbledon
NHS area (integrated care board)
NHS South West London Integrated Care Board
Type of area
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in SW19 (20)

Open the full map · Route planner · Map © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Wandle Healthcare Services, under 0.5 miles away.

5 of the 14 nearest rated agencies have a more recent rating than this one.

It sits in Abbey ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS South West London ICB.

Family reviews

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How Eveready Carers compares

  • Rated Good. Across Merton, 100% of the 46 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (November 2025) is more recent than 76% of agency ratings in Merton.
  • Registered with CQC in 2022: it has been registered longer than 27% of home care agencies in the area.
  • It lists 2 specialisms with CQC; the typical agency in Merton lists 6.
  • Areas CQC rated below Good: Well-led (4% of home care agencies in Merton are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in Merton (Oct 2026).

Other agencies close by

Guides for families

Similar home care agencies near Merton, rated recently

Eveready Carers: common questions

Is Eveready Carers registered with CQC?
Eveready Carers is on the CQC register as a home care agency (ID 1-14354795066) and was rated Good overall in November 2025.
Where is Eveready Carers based?
Its office is at 12 Deer Park Road, London, SW19 3TL. Carers travel to people's homes, so check it covers your street.
How recent is Eveready Carers's CQC rating?
The latest rating is dated 10 November 2025; ask whether there have been changes since.
Can Eveready Carers care for someone with dementia?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
Who is the registered provider for Eveready Carers?
Eveready Carers is run by Eveready Carers Limited, the registered provider on the CQC register.
What services is Eveready Carers registered for?
Eveready Carers is registered for homecare agencies. Ask which of these it provides at the moment.
How is Eveready Carers rated for safety and leadership?
CQC rates five key questions. For Eveready Carers: Safe: Insufficient evidence to rate; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
What are Eveready Carers's fees?
We don't have published prices from Eveready Carers yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.

Agencies in neighbouring towns

In Merton

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