Home care agency · Swindon

Everlife (Swindon)

Rated Good by CQC Rating published 5 October 2026 Rated in the last 12 months
A carer and an older person chatting at the table at home Illustrative photo, not of Everlife (Swindon)
Address
The Shaftesbury Centre, Percy Street, Swindon, SN2 2AZ
Run by
Saren Limited (2 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
January 2011 (15 years)
Registered manager
Darren Nigel Fowler
Company check
Active, trading since 2006 (20 years), accounts up to date (Companies House 05807355)
Last CQC check
5 Oct 2026
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Registered activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-136519356

About Everlife (Swindon)

Everlife (Swindon) is a CQC-registered home care agency in Swindon, run by Saren Limited. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.

At its most recent rating, CQC judged it Good overall (October 2026). It is one of 62 CQC-registered home care agencies that have an office within 7 miles of Swindon; 39 of those are rated Good or Outstanding.

Who the service is registered for

Taken from its CQC registration.

Ratings for safety, care and leadership

  • SafeGood72% score31 of 43 in Swindon
  • EffectiveGood75% score37 of 43 in Swindon
  • CaringGood75% score39 of 43 in Swindon
  • ResponsiveGood75% score37 of 43 in Swindon
  • Well-ledGood79% score34 of 43 in Swindon

CQC key question ratings, published 5 October 2026. Under each rating: how many agencies in Swindon share it.

Reading Everlife (Swindon)'s CQC ratings

All five areas CQC looks at are rated Good for Everlife (Swindon): no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 33 of the 42 other agencies in Swindon that CQC has rated.

Under CQC's newer scoring, its strongest area is Well-led at 79% and its lowest is Safe at 72%, averaging 75% overall.

Inspection findings in brief

  • The service is registered to support people with personal care in their own homes.
  • Staff promoted people’s independence and encouraged access to the community where possible.
  • People were supported by staff who knew them well and care was individualised to people’s needs.
  • People said staff came on time and stayed for the full duration of the visit.

Inspected 13 November 2018; report published 19 December 2018. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

How long it has been running

CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 4 overall ratings for it (2016–2026), starting at Requires improvement and improving to Good.

The CQC website holds 6 reports for it, the latest from 19 December 2018.

How the scores break down

Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Everlife (Swindon) scores 75%.

Safe Good 72%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks2 · Some shortfalls
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 79%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation4 · Exceptional

How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 3 September 2026, published 5 October 2026 under the Open Government Licence; a blank score means the statement was carried over unchanged.

How its rating has changed

  1. Jul 2016 Requires improvement
  2. Dec 2017 Requires improvement
  3. Dec 2018 Good
  4. Oct 2026 Good
  5. Today Rated in the last 12 months

Overall ratings CQC has published for this location, oldest first.

Reports on the CQC website

Location and local area

Ward
Rodbourne Ferndale & Western
Parliamentary constituency
Swindon South
NHS integrated care board
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
ONS area type
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in SN2 (26)

See the wider area · How to get there · © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.

What it may cost

We estimate visits from Everlife (Swindon) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

If savings are under the upper limit (£23,250 in England), Swindon Council may pay part of the cost after a free care needs assessment.

The registered provider

Everlife (Swindon) is run by Saren Limited (company 05807355), incorporated in 2006, 4 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Saren Limited runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Care at Home (Swindon), under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (1 of the nearest 25).

1 of the 17 nearest rated agencies has a more recent rating than this one.

It sits in Rodbourne Ferndale & Western ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.

Family reviews

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How Everlife (Swindon) compares

  • Rated Good. Across Swindon, 83% of the 42 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (October 2026) is more recent than 95% of agency ratings in Swindon.
  • Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
  • It lists 10 specialisms with CQC; the typical agency in Swindon lists 5.

Comparison set: every registered home care agency in Swindon, CQC data for Oct 2026.

Other agencies close by

Guides for families

Newer ratings near Swindon

What families ask about Everlife (Swindon)

What type of care does Everlife (Swindon) provide?
CQC lists Everlife (Swindon) under: homecare agencies. Check which of these it is actively providing now.
Which provider runs Everlife (Swindon)?
CQC lists Saren Limited as the provider responsible for Everlife (Swindon).
How much does care from Everlife (Swindon) cost?
No fee list from Everlife (Swindon) has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
How did Everlife (Swindon) score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
Where is Everlife (Swindon)?
The Shaftesbury Centre, Percy Street, Swindon, SN2 2AZ is the agency's office; check it serves your postcode.
Is Everlife (Swindon) a registered provider?
Yes. Everlife (Swindon) is registered with the Care Quality Commission as a home care agency (location ID 1-136519356) and was rated Good overall in October 2026.
Does Everlife (Swindon) support people with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
How recent is Everlife (Swindon)'s CQC rating?
The latest rating is dated 5 October 2026; ask whether there have been changes since.

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