Home care agency · Southall
Fairlawn First Floor Office
Illustrative photo, not of Fairlawn First Floor Office- Address
- Fairlawn, High Street, Southall, UB1 3HB
- Run by
- Lets Care All LTD.
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2019 (6 years)
- Registered manager
- Baidar Muhammad Khan
- Company check
- Active, trading since 2016 (9 years), accounts up to date (Companies House 10468582)
- Last CQC check
- 7 May 2022
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Ealing: Home care in Ealing (110) · Best rated home care agencies in Ealing · Dementia care at home in Ealing · Elderly care at home in Ealing · Physical disability care at home in Ealing · Live-in care in Ealing
See this service on the CQC website · CQC location ID 1-7974718723
About this agency
Registered with CQC as a home care agency, Fairlawn First Floor Office is based in Southall, run by Lets Care All LTD.. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (May 2022). It is one of 110 CQC-registered home care agencies that are based in the borough of Ealing; 67 of those are rated Good or Outstanding.
Who it can help
Taken from its CQC registration.
What inspectors found
- People using the service were happy with the care and support they received.
- They told us they liked their care workers and they received personalised care which met their needs.
- They said care workers were kind, offered them choices and respected them.
- The staff felt well supported and enjoyed working for the agency.
Inspected 26 April 2022; report published 7 May 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.
Track record
CQC registration dates from December 2019, so the service has been operating for around 6 years under its current registration.
Its only published overall rating so far is Good, from May 2022.
It has gone 4 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
CQC ratings, area by area
- Safe65 of 76 in Ealing
- Effective67 of 76 in Ealing
- Caring72 of 76 in Ealing
- Responsive71 of 76 in Ealing
- Well-led63 of 76 in Ealing
Ratings from CQC's most recent report, published 7 May 2022. Under each rating: how many agencies in Ealing share it.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Do Care Services Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).
9 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Dormers Wells ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
What the ratings tell you
Fairlawn First Floor Office has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 62 of the 75 other agencies in Ealing that CQC has rated.
Costs to expect
We estimate visits from Fairlawn First Floor Office at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Regional live-in prices sit at roughly £1,620–£1,980 per week.
People with savings under £23,250 may get help from Ealing Council after a needs and financial assessment.
Ratings over time
- May 2022
- Today Rating 4 years old
The location's rating record from CQC, from first to latest.
CQC reports
- CQC inspection report 7 May 2022
Map and area details
- Ward
- Dormers Wells
- Council
- London Borough of Ealing · paying for care
- Parliamentary constituency
- Ealing Southall
- NHS area (integrated care board)
- NHS West and North London Integrated Care Board
- Setting
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in UB1 (17)
View on OpenStreetMap · Directions · Map data: OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Care happens at home, not here: this is where the agency is run from.
Ownership and company checks
Fairlawn First Floor Office is run by Lets Care All Ltd. (company 10468582), incorporated in 2016, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Family reviews
No family has reviewed Fairlawn First Floor Office on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How Fairlawn First Floor Office compares
- Rated Good. Across Ealing, 91% of the 74 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (May 2022) is more recent than 24% of agency ratings in Ealing.
- Registered with CQC in 2019: it has been registered longer than 59% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Ealing lists 6.
Compared with every CQC-registered home care agency in Ealing. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Ealing: home care agencies inspected recently
- One Impact Care - EalingJun 2026 · under 0.5 miles
- Lalis Direct Care LtdFeb 2026 · under 0.5 miles
- Holistic Centred Care LtdMar 2026 · under 0.5 miles
Quick answers about Fairlawn First Floor Office
- What is Fairlawn First Floor Office's address?
- The agency works from Fairlawn, High Street, Southall, UB1 3HB; ask which postcodes its carers cover.
- Is Fairlawn First Floor Office registered with CQC?
- Fairlawn First Floor Office is on the CQC register as a home care agency (ID 1-7974718723) and was rated Good overall in May 2022.
- Can Fairlawn First Floor Office care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- How recent is Fairlawn First Floor Office's CQC rating?
- The latest rating is dated 7 May 2022, 4 years ago; ask whether there have been changes since.
- What kind of care can Fairlawn First Floor Office offer?
- Its CQC registration covers homecare agencies. Ask Fairlawn First Floor Office how it would adapt if needs increase.
- Who runs Fairlawn First Floor Office?
- On CQC's register the provider is Lets Care All LTD..
- What are Fairlawn First Floor Office's fees?
- We don't have published prices from Fairlawn First Floor Office yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How is Fairlawn First Floor Office rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
Agencies in neighbouring towns
In Ealing
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.