Home care agency · Barking
Fanshawe Avenue
Illustrative photo, not of Fanshawe Avenue- Address
- 109 Fanshawe Avenue, Barking, IG11 8RF
- Run by
- Outreach Support Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- April 2016 (10 years)
- Registered manager
- Richard Lucky Uyinmwen Aiyeki
- Company check
- Liquidation, trading since 2015 (11 years), accounts overdue, has insolvency history (Companies House 09755384)
- Last CQC check
- 2 Sep 2024
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Personal care
More in Barking and Dagenham: Home care in Barking and Dagenham (159) · Best rated home care agencies in Barking and Dagenham · Elderly care at home in Barking and Dagenham · Physical disability care at home in Barking and Dagenham · Learning disability care at home in Barking and Dagenham · Live-in care in Barking and Dagenham
See this service on the CQC website · CQC location ID 1-2432717721
An overview of Fanshawe Avenue
Fanshawe Avenue is a CQC-registered home care agency that also provides supported living in Barking, run by Outreach Support Services Limited. Its CQC registration covers adults of all ages and children, including people living with physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (September 2024). It is one of 159 CQC-registered home care agencies that are based in the borough of Barking and Dagenham; 72 of those are rated Good or Outstanding.
The registered provider
Fanshawe Avenue is run by Outreach Support Services Limited (company 09755384), incorporated in 2015.
At Companies House, the company is listed as liquidation, its accounts are overdue, its confirmation statement is overdue, it has 1 active director and it has an insolvency history.
Its registered business activity is other social work without accommodation.
Fanshawe Avenue over the years
CQC registration dates from April 2016, so the service has been operating for around 10 years under its current registration.
CQC has published 3 overall ratings for it (2018–2024), starting at Requires improvement and improving to Good.
2 reports have been published for this location, most recently on 22 January 2019.
Likely fees
We estimate visits from Fanshawe Avenue at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Regional live-in prices sit at roughly £1,620–£1,980 per week.
With savings below £23,250, Barking and Dagenham Council may contribute once it has carried out a free needs assessment.
Around Barking
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Potters House, under 0.5 miles away.
6 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Northbury ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS North East London ICB.
What CQC's inspectors reported
- We found the service supported people in a way that was safe and person-centred around people’s needs.
- There were enough staff and robust staff recruitment procedures were in place.
- People were able to consent to their care and were supported to be as independent as possible and to make choices about their care and support.
- We spoke with 6 people who used the service or their relatives.
Inspected 3 January 2019; report published 22 January 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Reading Fanshawe Avenue's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 70 of the 81 other agencies in Barking and Dagenham that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Scores behind the rating
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Fanshawe Avenue scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 25 June 2024, published 2 September 2024 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Earlier inspections
- Feb 2018
- Jan 2019
- Sep 2024
- Today Rating 2 years old
Published CQC ratings in date order.
CQC reports
- CQC inspection report 22 January 2019
- CQC inspection report 21 February 2018
Location and local area
- Ward
- Northbury
- Parliamentary constituency
- Barking
- NHS integrated care board
- NHS North East London Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in IG11 (94)
See the wider area · Route planner · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Who they support
Registration details from CQC.
Ratings for safety, care and leadership
- Safe75% score75 of 83 in Barking and Dagenham
- Effective75% score76 of 83 in Barking and Dagenham
- Caring75% score81 of 83 in Barking and Dagenham
- Responsive75% score76 of 83 in Barking and Dagenham
- Well-led75% score71 of 82 in Barking and Dagenham
From CQC's latest report, published 2 September 2024. Under each rating: how many agencies in Barking and Dagenham share it.
Family reviews
No family has reviewed Fanshawe Avenue on The Care Panel so far.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Compared with other agencies locally
- Rated Good. Across Barking and Dagenham, 88% of the 82 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (September 2024) is more recent than 67% of agency ratings in Barking and Dagenham.
- Registered with CQC in 2016: it has been registered longer than 91% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Barking and Dagenham lists 6.
All figures compare it with other home care agencies in Barking and Dagenham; CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Similar home care agencies near Barking and Dagenham, rated recently
- Integral Focus Support and Care ServicesAug 2026 · 1.0 miles
- Disablement Association of Barking and DagenhamNov 2024 · 1.3 miles
- Apace Support Services LimitedMay 2026 · 1.5 miles
Fanshawe Avenue: common questions
- Where is Fanshawe Avenue?
- The agency's base is 109 Fanshawe Avenue, Barking, IG11 8RF. Confirm that its carers travel to your area.
- Is Fanshawe Avenue regulated by the Care Quality Commission?
- Registered, yes: location 1-2432717721 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in September 2024.
- Does Fanshawe Avenue support people with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- How recent is Fanshawe Avenue's CQC rating?
- Its current CQC rating dates from 2 September 2024, 2 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What kind of care can Fanshawe Avenue offer?
- Its CQC registration covers homecare agencies, supported living. Ask Fanshawe Avenue how it would adapt if needs increase.
- Who runs Fanshawe Avenue?
- The registered provider is Outreach Support Services Limited, according to CQC.
- How much does care from Fanshawe Avenue cost?
- We don't have published prices from Fanshawe Avenue yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
- Is Fanshawe Avenue rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.