Home care agency · Braintree
Filcare Ltd
Illustrative photo, not of Filcare Ltd- Address
- Office S10, The Plaza, 1 Rutherford Park, Great Notley, Braintree, CM77 7AU
- Run by
- Filcare Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2022 (4 years)
- Registered manager
- Alexandra Louise Powell Girlee Rilloraza Abad
- Company check
- Active, trading since 2021 (4 years), accounts up to date (Companies House 13744865)
- Last CQC check
- 14 Jun 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered activities: Personal care
More in Braintree: Home care in Braintree (38) · Best rated home care agencies in Braintree · Dementia care at home in Braintree · Elderly care at home in Braintree · Physical disability care at home in Braintree · Live-in care in Braintree
Full report at cqc.org.uk · CQC location ID 1-13032812272
An overview of Filcare Ltd
Registered with CQC as a home care agency, Filcare Ltd is based in Braintree. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and eating disorders.
Its latest CQC rating is Good overall (June 2023). It is one of 38 CQC-registered home care agencies that have an office within 7 miles of Braintree; 26 of those are rated Good or Outstanding.
Key points from CQC's visit
- Right Support: People were encouraged to be involved in planning how their care needs would be met.
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
- Care workers understood the importance of providing respectful and dignified person-centred care tailored to people's individual needs.
- Care workers had received training and demonstrated a clear understanding of how to provide safe and effective care and support.
Inspected 31 May 2023; report published 14 June 2023; supporting 15 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Who it can help
As listed with the regulator.
Ownership and company checks
Filcare Ltd is run by Filcare Ltd (company 13744865), incorporated in 2021.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Filcare Ltd over the years
CQC registration dates from May 2022, so the service has been operating for around 4 years under its current registration.
One overall rating to date: Good, published June 2023.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Likely fees
We estimate visits from Filcare Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
If savings are under the upper limit (£23,250 in England), Essex Council may pay part of the cost after a free care needs assessment.
Around Braintree
There are 17 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Caring Direct Ltd, under 0.5 miles away.
4 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Great Notley & Black Notley ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
What the ratings tell you
All five areas CQC looks at are rated Good for Filcare Ltd: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 233 of the 311 other agencies in Essex that CQC has rated.
Ratings for safety, care and leadership
- Safe271 of 312 in Essex
- Effective290 of 311 in Essex
- Caring291 of 311 in Essex
- Responsive292 of 311 in Essex
- Well-led234 of 312 in Essex
CQC key question ratings, published 14 June 2023. Under each rating: how many agencies in Essex share it.
Past CQC ratings
- Jun 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest.
CQC documents
- CQC inspection report 14 June 2023
Map and area details
- Ward
- Great Notley & Black Notley
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Braintree
- Integrated care board
- NHS Essex Integrated Care Board
- ONS area type
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in CM77 (7)
See the wider area · Route planner · Map © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where Filcare Ltd stands locally
- Rated Good. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (June 2023) is more recent than 68% of agency ratings in Essex.
- Registered with CQC in 2022: it has been registered longer than 41% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Essex lists 6.
Compared with every CQC-registered home care agency in Essex. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Similar home care agencies near Braintree, rated recently
- DCA EssexJan 2025 · 1.2 miles
- JJR Care LtdFeb 2026 · 4.7 miles
- St Georges LtdAug 2026 · 6.4 miles
Filcare Ltd questions answered
- Is Filcare Ltd registered with CQC?
- Filcare Ltd is on the CQC register as a home care agency (ID 1-13032812272) and was rated Good overall in June 2023.
- When was Filcare Ltd last inspected?
- 14 June 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Is Filcare Ltd rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- Is Filcare Ltd registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- What is Filcare Ltd's address?
- The agency's base is Office S10, The Plaza, 1 Rutherford Park, Great Notley, Braintree, CM77 7AU. Confirm that its carers travel to your area.
- What type of care does Filcare Ltd provide?
- Registration for Filcare Ltd covers: homecare agencies. Check which of these it offers today.
- How much does Filcare Ltd charge?
- No fee list from Filcare Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
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In Essex
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.