Home care agency · Stonehouse
Five Valleys Care Ltd
Illustrative photo, not of Five Valleys Care Ltd- Address
- Suite 11, Westend Courtyard, Grove Lane, Westend, Stonehouse, GL10 3SL
- Run by
- Five Valleys Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2021 (5 years)
- Registered manager
- Leanne Wimborn
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12837237)
- Last CQC check
- 26 Nov 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Personal care
More in Stroud: Home care in Stroud (39) · Best rated home care agencies in Stroud · Dementia care at home in Stroud · Physical disability care at home in Stroud · Learning disability care at home in Stroud · Live-in care in Stroud
Read the full CQC inspection report · CQC location ID 1-10689541544
Five Valleys Care Ltd at a glance
Five Valleys Care Ltd in Stonehouse is registered with the Care Quality Commission as a home care agency. Its registered specialisms include dementia, physical disabilities, learning disabilities and mental health conditions.
CQC rated it Requires improvement overall (November 2022). Safe and Well-led were rated Requires improvement. It is one of 39 CQC-registered home care agencies that have an office within 7 miles of Stroud; 23 of those are rated Good or Outstanding.
Costs to expect
We estimate visits from Five Valleys Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
People with savings under £23,250 may get help from Gloucestershire Council after a needs and financial assessment.
Choice nearby
There are 8 other agencies within 3 miles, 6 of them rated Good or Outstanding; the nearest is Learning Together Limited, 1.2 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (7 of the nearest 25).
5 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Severn ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.
The ratings in context
For Five Valleys Care Ltd, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Gloucestershire, 19 of 129 rated agencies are Requires improvement for Safe (15%), while 31 of 129 rated agencies are Requires improvement for Well-led (24%).
The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Track record
CQC registration dates from April 2021, so the service has been operating for around 5 years under its current registration.
CQC has rated it once overall, as Requires improvement, in November 2022.
No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Registered specialisms
Specialisms as registered with CQC.
How CQC rated each area
- Safe19 of 129 in Gloucestershire
- Effective116 of 129 in Gloucestershire
- Caring113 of 129 in Gloucestershire
- Responsive115 of 129 in Gloucestershire
- Well-led31 of 129 in Gloucestershire
CQC key question ratings, published 26 November 2022. Under each rating: how many agencies in Gloucestershire share it.
Earlier inspections
- Nov 2022
- Today Rating 3 years old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 26 November 2022
Finding it
- Ward
- Severn
- Parliamentary constituency
- Stroud
- Local NHS (ICB)
- NHS Gloucestershire Integrated Care Board
- Urban or rural
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in GL10 (7)
Open the full map · How to get there · © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.
The inspection, summarised
- Improvements were needed to ensure safe recruitment practices were followed.
- The provider's audits were not fully effective in identifying and addressing quality and safety concerns in areas of staff recruitment.
- People's individual risks were assessed and staff were given information on how to protect people from the risks associated with their care.
- However, the care documentation related to the risk management of people's health needs was not always comprehensive.
Inspected 26 September 2022; report published 26 November 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.
The company behind Five Valleys Care Ltd
Five Valleys Care Ltd is run by Five Valleys Care Ltd (company 12837237), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Family reviews
Nobody has reviewed Five Valleys Care Ltd here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How Five Valleys Care Ltd compares
- Rated Requires improvement. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
- Its rating (November 2022) is more recent than 60% of agency ratings in Gloucestershire.
- Registered with CQC in 2021: it has been registered longer than 46% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Gloucestershire lists 5.
- Areas CQC rated below Good: Safe (15% of home care agencies in Gloucestershire are also rated below Good here); Well-led (25% of home care agencies in Gloucestershire are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Gloucestershire as at Oct 2026.
Nearest home care agencies
Guides for families
Other home care agencies near Stroud with recent ratings
- Bluebird Care (Stroud and Cirencester)Jun 2026 · 3.1 miles
- Highborder LodgeMar 2026 · 1.6 miles
- Flexy Care - Main OfficeApr 2026 · 3.0 miles
Five Valleys Care Ltd: common questions
- Where is Five Valleys Care Ltd based?
- Its office is at Suite 11, Westend Courtyard, Grove Lane, Westend, Stonehouse, GL10 3SL. Carers travel to people's homes, so check it covers your street.
- How much does care from Five Valleys Care Ltd cost?
- Five Valleys Care Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- What type of care does Five Valleys Care Ltd provide?
- CQC lists Five Valleys Care Ltd under: homecare agencies. Check which of these it is actively providing now.
- How recent is Five Valleys Care Ltd's CQC rating?
- 26 November 2022 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Is Five Valleys Care Ltd a registered provider?
- Yes. Five Valleys Care Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-10689541544) and was rated Requires improvement overall in November 2022.
- Can Five Valleys Care Ltd care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Is Five Valleys Care Ltd rated well for safety?
- CQC rates five key questions. For Five Valleys Care Ltd: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
More home care agencies nearby
In Gloucestershire
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.