Home care agency · Middlesbrough
Florebright Care Ltd
Illustrative photo, not of Florebright Care Ltd- Address
- Boho 5, Bridge Street East, Middlesbrough, TS2 1NY
- Run by
- Florebright Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2021 (4 years)
- Registered manager
- Florence Buhih Kumfa Epse Ntainjua
- Company check
- Active, trading since 2018 (7 years), accounts up to date (Companies House 11677068)
- Last CQC check
- 30 May 2024
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
CQC regulated activities: Personal care
More in Middlesbrough: Home care in Middlesbrough (86) · Best rated home care agencies in Middlesbrough · Dementia care at home in Middlesbrough · Elderly care at home in Middlesbrough · Physical disability care at home in Middlesbrough · Live-in care in Middlesbrough
See this service on the CQC website · CQC location ID 1-12034726957
Florebright Care Ltd at a glance
Registered with CQC as a home care agency that also provides supported living, Florebright Care Ltd is based in Middlesbrough. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities and mental health conditions.
Its latest CQC rating is Good overall (May 2024). It is one of 86 CQC-registered home care agencies that have an office within 7 miles of Middlesbrough; 59 of those are rated Good or Outstanding.
Scores behind the rating
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Florebright Care Ltd scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 22 March 2024, published 30 May 2024 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Rating history
- May 2024
- Today Rating 2 years old
CQC rating timeline for this address.
Where it is
- Ward
- Central
- Council
- Middlesbrough Council · paying for care
- Parliamentary constituency
- Middlesbrough and Thornaby East
- NHS area (integrated care board)
- NHS North East and North Cumbria Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in TS2 (7)
Bigger map · Route planner · OpenStreetMap (ODbL)
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
How CQC rated each area
- Safe75% score14 of 15 in Middlesbrough
- Effective75% score15 of 15 in Middlesbrough
- Caring75% score15 of 15 in Middlesbrough
- Responsive75% score15 of 15 in Middlesbrough
- Well-led75% score12 of 15 in Middlesbrough
As rated by CQC, published 30 May 2024. Under each rating: how many agencies in Middlesbrough share it.
What the ratings tell you
Florebright Care Ltd has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 11 of the 14 other agencies in Middlesbrough that CQC has rated.
Under CQC's newer scoring, its strongest area is Responsive at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Needs it is registered to meet
Taken from its CQC registration.
What CQC's inspectors reported
- Florebright Care Limited is a service registered to provide personal care to individuals living in their own homes and they primarily offer services to older people.
- This is help with tasks related to personal hygiene and eating.
- Where they do, we also consider any wider social care provided.
- A relative said, “Since Florebright took over from a previous service approximately a year ago we've always found the carers to be very polite helpful and go about their care in a professional manner.” People felt involved in all aspects of the design of the care package and how it was delivered.
Taken from CQC's own findings (Open Government Licence). Read the full report.
History with CQC
Registered in December 2021, it has 4 years on the CQC register.
Its only published overall rating so far is Good, from May 2024.
Budgeting for this agency
We estimate visits from Florebright Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
If savings are under the upper limit (£23,250 in England), Middlesbrough Council may pay part of the cost after a free care needs assessment.
Ownership and company checks
Florebright Care Ltd is run by Florebright Care Ltd (company 11677068), incorporated in 2018, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Bykare Services Ltd, under 0.5 miles away.
3 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Central ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Florebright Care Ltd stands locally
- Rated Good. Across Middlesbrough, 93% of the 15 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (May 2024) is more recent than 80% of agency ratings in Middlesbrough.
- Registered with CQC in 2021: it has been registered longer than 36% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Middlesbrough lists 5.
Based on the CQC register for Middlesbrough as at Oct 2026.
Other agencies close by
Guides for families
Other home care agencies near Middlesbrough with recent ratings
- Creative Support - Teesside ServicesJul 2026 · 4.5 miles
- Patience Healthcare (NE) LtdDec 2024 · 1.6 miles
- Pacific and Gold Healthcare TeesideSep 2026 · 2.1 miles
Florebright Care Ltd: common questions
- What kind of care can Florebright Care Ltd offer?
- Florebright Care Ltd is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- How much does Florebright Care Ltd charge?
- Florebright Care Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- What is Florebright Care Ltd's address?
- Boho 5, Bridge Street East, Middlesbrough, TS2 1NY. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Florebright Care Ltd rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- Can Florebright Care Ltd care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Is Florebright Care Ltd registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-12034726957 and was rated Good overall in May 2024.
- When did CQC last rate Florebright Care Ltd?
- The latest rating is dated 30 May 2024, 2 years ago; ask whether there have been changes since.
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In Middlesbrough
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.