Home care agency · Watford
Fortune Life Home Care
Illustrative photo, not of Fortune Life Home Care- Address
- 235 Hayling Road, Watford, WD19 7NU
- Run by
- Mrs Eldalyn Rivera Sundram
- Type of provider
- Independent (owner-run)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2015 (11 years)
- Registered manager
- *
- Last CQC check
- 18 Jul 2018
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Personal care
More in Watford: Home care in Watford (216) · Best rated home care agencies in Watford · Dementia care at home in Watford · Elderly care at home in Watford · Physical disability care at home in Watford · Live-in care in Watford
See this service on the CQC website · CQC location ID 1-2122544602
The service in brief
Fortune Life Home Care in Watford is registered with the Care Quality Commission as a home care agency, run by Mrs Eldalyn Rivera Sundram. The service is registered to support older people and lists dementia, physical disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (July 2018). It is one of 30 CQC-registered home care agencies that have an office within 3 miles of Northwood; 21 of those are rated Good or Outstanding.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Reagle Home Care Services (RHC), 0.7 miles away.
13 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Oxhey Hall & Hayling ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Needs it is registered to meet
Taken from its CQC registration.
Costs to expect
We estimate visits from Fortune Life Home Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
Hertfordshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
How CQC rated each area
- Safe164 of 196 in Hertfordshire
- Effective173 of 196 in Hertfordshire
- Caring172 of 196 in Hertfordshire
- Responsive172 of 196 in Hertfordshire
- Well-led138 of 196 in Hertfordshire
Ratings from CQC's most recent report, published 18 July 2018. Under each rating: how many agencies in Hertfordshire share it.
Track record
Registered in July 2015, it has 11 years on the CQC register.
Its only published overall rating so far is Good, from July 2018.
8 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 137 of the 195 other agencies in Hertfordshire that CQC has rated.
Ratings over time
- Jul 2018
- Today Rating 8 years old
Published CQC ratings in date order.
Reports on the CQC website
- CQC inspection report 18 July 2018
Area and map
- Ward
- Oxhey Hall & Hayling
- Parliamentary constituency
- South West Hertfordshire
- NHS integrated care board
- NHS Central East Integrated Care Board
- Setting
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in WD19 (5)
Open the full map · How to get there · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
What CQC's inspectors reported
- On the 19 June 2018 we visited people in their own homes and on 22 June 2018 we telephoned people who used the service to get their feedback about their experience of the service.
- We gave the provider 48 hours' notice of our intended inspection to make sure that appropriate staff were available to assist us with the inspection.
- It provides personal care to people living in their own houses and flats in the community [and specialist housing].
- It provides a service to [older adults], [younger disabled adults], [children].
Inspected 22 June 2018; report published 18 July 2018. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Who runs it
Fortune Life Home Care is the only service its provider, Mrs Eldalyn Rivera Sundram, runs, so it is an independent, single-site operator rather than part of a chain.
Family reviews
There are no reviews of Fortune Life Home Care yet. If you know the service, your experience could help someone else.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Fortune Life Home Care against its area
- Rated Good. Across Hertfordshire, 86% of the 192 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (July 2018) is more recent than 4% of agency ratings in Hertfordshire.
- Registered with CQC in 2015: it has been registered longer than 86% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Hertfordshire lists 5.
Compared with every CQC-registered home care agency in Hertfordshire. Source: CQC register, Oct 2026.
Other agencies close by
Guides for families
Other home care agencies near Watford with recent ratings
- Acer Healthcare Northwood & RuislipOct 2026 · 1.0 miles
- Signet Healthcare LimitedNov 2024 · 2.6 miles
Quick answers about Fortune Life Home Care
- What is Fortune Life Home Care's address?
- Its office is at 235 Hayling Road, Watford, WD19 7NU. Carers travel to people's homes, so check it covers your street.
- Is Fortune Life Home Care registered with CQC?
- Fortune Life Home Care is on the CQC register as a home care agency (ID 1-2122544602) and was rated Good overall in July 2018.
- Does Fortune Life Home Care support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- How recent is Fortune Life Home Care's CQC rating?
- 18 July 2018 is when the current rating was published, 8 years ago. Check what has changed since, such as the manager or staffing.
- What type of care does Fortune Life Home Care provide?
- Fortune Life Home Care is registered for homecare agencies. Ask which of these it provides at the moment.
- Which provider runs Fortune Life Home Care?
- Mrs Eldalyn Rivera Sundram is the registered provider for Fortune Life Home Care.
- How much does care from Fortune Life Home Care cost?
- Fortune Life Home Care has not published its fees with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
- How is Fortune Life Home Care rated for safety and leadership?
- CQC rates five key questions. For Fortune Life Home Care: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
Agencies in neighbouring towns
In Hertfordshire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.