Home care agency · Dagenham
Fountain Based Ltd
Illustrative photo, not of Fountain Based Ltd- Address
- 31 Manor Square, Dagenham, RM8 3RU
- Run by
- Fountain Based Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2018 (8 years)
- Registered manager
- Eugene Ojiemen
- Company check
- Active, trading since 2010 (16 years), accounts overdue (Companies House 07402763)
- Last CQC check
- 1 Sep 2022
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
More in Barking and Dagenham: Home care in Barking and Dagenham (159) · Best rated home care agencies in Barking and Dagenham · Dementia care at home in Barking and Dagenham · Elderly care at home in Barking and Dagenham · Physical disability care at home in Barking and Dagenham · Live-in care in Barking and Dagenham
CQC page for this service · CQC location ID 1-5846846706
An overview of Fountain Based Ltd
Registered with CQC as a home care agency, Fountain Based Ltd is based in Dagenham, run by Fountain Based Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and eating disorders.
Its latest CQC rating is Requires improvement overall (September 2022). Safe, Effective, Caring, Responsive and Well-led were rated Requires improvement. It is one of 159 CQC-registered home care agencies that are based in the borough of Barking and Dagenham; 72 of those are rated Good or Outstanding.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 7 of them rated Good or Outstanding, and the closest is Grangefield Healthcare, under 0.5 miles away.
8 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Valence ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS North East London ICB.
What it may cost
We estimate visits from Fountain Based Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in care in this region typically runs £1,620–£1,980 a week.
Council help is possible below £23,250 in savings: ask Barking and Dagenham Council for a free care needs assessment.
The registered provider
Fountain Based Ltd is run by Fountain Based Limited (company 07402763), incorporated in 2010, 8 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are overdue, its confirmation statement is overdue, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
How long it has been running
Fountain Based Ltd has been registered with CQC since October 2018, about 8 years.
One overall rating to date: Requires improvement, published September 2022.
No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
From the latest CQC inspection
- Risks to people were not always recorded or mitigated against.
- Wording in documentation around risk was imprecise and would not provide staff with suitable instruction to ensure risks were understood and met.
- The provider had not completed checks on new staff correctly to ensure they were safe to work with vulnerable people.
- The provider was unaware of up to date guidance on infection prevention and control and did not record staff testing satisfactorily.
Inspected 14 June 2022; report published 1 September 2022. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Reading Fountain Based Ltd's CQC ratings
Looking at the five areas: Safe, Effective, Caring, Responsive and Well-led are rated below Good.
Across Barking and Dagenham, 8 of 83 rated agencies are Requires improvement for Safe (10%), while 7 of 83 rated agencies are Requires improvement for Effective (8%), while 2 of 83 rated agencies are Requires improvement for Caring (2%), while 7 of 83 rated agencies are Requires improvement for Responsive (8%), while 11 of 82 rated agencies are Requires improvement for Well-led (13%).
The Safe, Effective, Caring, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Who it can help
From the CQC register; ask how each need is met in practice.
Rating history
- Sep 2022
- Today Rating 4 years old
Overall ratings CQC has published for this location, oldest first.
Published inspection reports
- CQC inspection report 1 September 2022
Finding it
- Ward
- Valence
- Parliamentary constituency
- Dagenham and Rainham
- NHS planning area
- NHS North East London Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in RM8 (8)
View on OpenStreetMap · Get directions · Map data: OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
The five key questions
- Safe8 of 83 in Barking and Dagenham
- Effective7 of 83 in Barking and Dagenham
- Caring2 of 83 in Barking and Dagenham
- Responsive7 of 83 in Barking and Dagenham
- Well-led11 of 82 in Barking and Dagenham
As rated by CQC, published 1 September 2022. Under each rating: how many agencies in Barking and Dagenham share it.
Family reviews
No family has reviewed Fountain Based Ltd on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How Fountain Based Ltd compares
- Rated Requires improvement. Across Barking and Dagenham, 88% of the 82 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (September 2022) is more recent than 41% of agency ratings in Barking and Dagenham.
- Registered with CQC in 2018: it has been registered longer than 75% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Barking and Dagenham lists 6.
- Areas CQC rated below Good: Safe (10% of home care agencies in Barking and Dagenham are also rated below Good here); Effective (9% of home care agencies in Barking and Dagenham are also rated below Good here); Caring (2% of home care agencies in Barking and Dagenham are also rated below Good here); Responsive (9% of home care agencies in Barking and Dagenham are also rated below Good here); Well-led (13% of home care agencies in Barking and Dagenham are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Barking and Dagenham. Source: CQC register, Oct 2026.
Other agencies close by
Guides for families
Newer ratings near Barking and Dagenham
- Integral Focus Support and Care ServicesAug 2026 · 1.0 miles
- Disablement Association of Barking and DagenhamNov 2024 · 1.3 miles
- Apace Support Services LimitedMay 2026 · 1.5 miles
Fountain Based Ltd questions answered
- Is Fountain Based Ltd a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-5846846706 and was rated Requires improvement overall in September 2022.
- Where is Fountain Based Ltd?
- The agency works from 31 Manor Square, Dagenham, RM8 3RU; ask which postcodes its carers cover.
- When did CQC last rate Fountain Based Ltd?
- CQC published the current rating on 1 September 2022, 4 years ago. Older ratings are common, so ask about changes since.
- Is Fountain Based Ltd registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Which provider runs Fountain Based Ltd?
- CQC lists Fountain Based Limited as the provider responsible for Fountain Based Ltd.
- What services is Fountain Based Ltd registered for?
- Fountain Based Ltd is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Is Fountain Based Ltd rated well for safety?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Requires improvement; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- How much does Fountain Based Ltd charge?
- Fountain Based Ltd's prices aren't on our site yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
Home care in nearby towns
In Barking and Dagenham
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.