Home care agency · Oldham
Future Directions CIC
Top rated 2026 · one of the services in Oldham rated Outstanding by CQC
Illustrative photo, not of Future Directions CIC- Address
- Marle House, Oldham Broadway Business Park, Oldham, OL9 9XA
- Run by
- Future Directions CIC (5 services)
- Type of provider
- Not-for-profit
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2012 (14 years)
- Registered manager
- Andrew Wilson Alcock
- Company check
- Active, trading since 2012 (14 years), accounts up to date (Companies House 08041420)
- Last CQC check
- 11 Jan 2020
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
More in Oldham: Home care in Oldham (227) · Best rated home care agencies in Oldham · Dementia care at home in Oldham · Elderly care at home in Oldham · Physical disability care at home in Oldham · Live-in care in Oldham
See this service on the CQC website · CQC location ID 1-443780345
An overview of Future Directions CIC
Future Directions CIC is a CQC-registered home care agency that also provides supported living in Oldham. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Outstanding overall (January 2020). It is one of 284 CQC-registered home care agencies that have an office within 7 miles of Chadderton; 129 of those are rated Good or Outstanding.
Past CQC ratings
- Mar 2017
- Jan 2020
- Today Rating 6 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 11 January 2020
- CQC inspection report 16 March 2017
- Inspection report 29 May 2013
Finding it
- Ward
- Chadderton South
- Council
- Oldham Council · paying for care
- Parliamentary constituency
- Oldham West, Chadderton and Royton
- NHS planning area
- NHS Greater Manchester Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in OL9 (14)
View on OpenStreetMap · Route planner · Map data: OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Future Directions CIC over the years
Future Directions CIC has been registered with CQC since July 2012, about 14 years.
CQC has published 2 overall ratings for it (2017–2020), starting at Good and improving to Outstanding.
6 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
CQC lists 3 reports for this location, the latest dated 11 January 2020.
Ratings for safety, care and leadership
- Safe34 of 37 in Oldham
- Effective35 of 37 in Oldham
- Caring34 of 37 in Oldham
- Responsive4 of 37 in Oldham
- Well-led5 of 37 in Oldham
Source: CQC, published 11 January 2020. Under each rating: how many agencies in Oldham share it; for example, 4 of 37 agencies in Oldham rated Outstanding for Responsive.
What inspectors found
- People and relatives were very positive about the service, and relatives said they were confident staff kept their loved ones safe.
- People were supported by small, consistent teams, and training covered autism, dementia, positive behaviour support and medicines.
- Safeguarding systems were robust, physical intervention was rarely used and monitored, and medicines errors were investigated with follow-up retraining.
- Responsive and well-led were rated Outstanding, with a strong leadership team, clear accountability and regular quality audits.
Inspected 14 October 2019; report published 11 January 2020; supporting 170 people at the time; registered manager: Andrew Wilson Alcock. Plain-English points drawn from CQC's report (Open Government Licence). Read the full report.
The registered provider
Future Directions CIC is run by Future Directions Cic (company 08041420), incorporated in 2012.
At Companies House, the company is listed as active, its accounts are filed on time, it has 7 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Future Directions CIC runs 5 CQC-registered services across 4 council areas; 4 of the 4 with a rating are Good or Outstanding (100%), against 84% for the same mix of services across England.
Around Oldham
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Tarnta Care Group Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).
8 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Chadderton South ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Greater Manchester ICB.
Specialisms
As listed with the regulator.
Likely fees
We estimate visits from Future Directions CIC at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
If savings are under the upper limit (£23,250 in England), Oldham Council may pay part of the cost after a free care needs assessment.
Reading Future Directions CIC's CQC ratings
For Future Directions CIC, Responsive and Well-led are rated Outstanding; 3 other areas are Good.
Across Oldham, 4 of 37 rated agencies are Outstanding for Responsive (11%), while 5 of 37 rated agencies are Outstanding for Well-led (14%).
The report's Responsive and Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
Family reviews
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Future Directions CIC against its area
- Rated Outstanding. Across Oldham, 92% of the 37 rated home care agencies are Good or Outstanding and 4 are Outstanding.
- Its rating (January 2020) is more recent than 35% of agency ratings in Oldham.
- Registered with CQC in 2012: it has been registered longer than 94% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Oldham lists 6.
Comparison set: every registered home care agency in Oldham, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Similar home care agencies near Oldham, rated recently
- Roxhsana LtdAug 2026 · 0.8 miles
- SCS Homecare LtdJan 2026 · 0.7 miles
- P and S Care LimitedJan 2026 · 1.6 miles
Future Directions CIC: common questions
- What are Future Directions CIC's fees?
- No fee list from Future Directions CIC has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- What type of care does Future Directions CIC provide?
- CQC lists Future Directions CIC under: homecare agencies, supported living. Check which of these it is actively providing now.
- What is Future Directions CIC's address?
- Its office is at Marle House, Oldham Broadway Business Park, Oldham, OL9 9XA. Carers travel to people's homes, so check it covers your street.
- Is Future Directions CIC registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How is Future Directions CIC rated for safety and leadership?
- CQC rates five key questions. For Future Directions CIC: Safe: Good; Effective: Good; Caring: Good; Responsive: Outstanding; Well-led: Outstanding. Start with Safe and Well-led when reading the report.
- When was Future Directions CIC last inspected?
- CQC published the current rating on 11 January 2020, 6 years ago. Older ratings are common, so ask about changes since.
- Is Future Directions CIC registered with CQC?
- Yes. Future Directions CIC is registered with the Care Quality Commission as a home care agency (location ID 1-443780345) and was rated Outstanding overall in January 2020.
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In Oldham
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.