Home care agency · Colchester

Graceage Care Colchester

Rated Requires improvement by CQC Rating published 1 March 2023 Rating 3 years old
A carer bringing tea to an older woman at home Illustrative photo, not of Graceage Care Colchester
Address
Office F8, Innovation Centre, Knowledge Gateway, Boundary Road, Colchester, CO4 3ZQ
Run by
Graceage Care Ltd
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2021 (4 years)
Registered manager
Adenrele Lateef Adeleke
Company check
Active, trading since 2020 (5 years), accounts up to date (Companies House 13039554)
Last CQC check
1 Mar 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

CQC regulated activities: Personal care

Read the full CQC inspection report · CQC location ID 1-11958756555

An overview of Graceage Care Colchester

Registered with CQC as a home care agency that also provides supported living, Graceage Care Colchester is based in Colchester, run by Graceage Care Ltd. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities and mental health conditions.

Its latest CQC rating is Requires improvement overall (March 2023). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 81 CQC-registered home care agencies that have an office within 7 miles of Colchester; 45 of those are rated Good or Outstanding.

What inspectors found

  • At the time of inspection, the service had only been operating for 3 months.
  • The provider did not yet have robust systems in place to have good oversight of the service.
  • Care plans and risk assessments did not always contain enough information, and the service did not have audits in place to monitor the quality of the service being provided.
  • Peoples medicines were managed by staff, however, audits were not undertaken to ensure people were receiving their medicines as prescribed.

Inspected 21 December 2022; report published 1 March 2023. Quoted from the CQC report summary, Open Government Licence. Read the full report.

The ratings in context

For Graceage Care Colchester, Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.

Across Essex, 38 of 312 rated agencies are Requires improvement for Safe (12%), while 18 of 311 rated agencies are Requires improvement for Effective (6%), while 12 of 311 rated agencies are Requires improvement for Responsive (4%), while 57 of 312 rated agencies are Requires improvement for Well-led (18%).

The Safe, Effective, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

CQC ratings, area by area

  • SafeRequires improvement38 of 312 in Essex
  • EffectiveRequires improvement18 of 311 in Essex
  • CaringGood291 of 311 in Essex
  • ResponsiveRequires improvement12 of 311 in Essex
  • Well-ledRequires improvement57 of 312 in Essex

CQC key question ratings, published 1 March 2023. Under each rating: how many agencies in Essex share it.

Around Colchester

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Quality Care Resourcing Ltd, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (6 of the nearest 25).

9 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Wivenhoe ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.

Likely fees

We estimate visits from Graceage Care Colchester at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

If savings are under the upper limit (£23,250 in England), Essex Council may pay part of the cost after a free care needs assessment.

Rating history

  1. Mar 2023 Requires improvement
  2. Today Rating 3 years old

CQC rating timeline for this address.

Inspection reports to read

Finding it

Ward
Wivenhoe
Parliamentary constituency
Harwich and North Essex
Integrated care board
NHS Essex Integrated Care Board
Setting
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Home care in CO4 (17)

Bigger map · How to get there · Map © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). The office location; ask which streets and villages carers cover.

Graceage Care Colchester over the years

Registered in November 2021, it has 4 years on the CQC register.

There is a single overall rating on record, Requires improvement (March 2023).

3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Who the service is registered for

Registration details from CQC.

The company behind Graceage Care Colchester

Graceage Care Colchester is run by Graceage Care Ltd (company 13039554), incorporated in 2020.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is other human health activities and care for people with learning disabilities, mental health problems or substance misuse.

Family reviews

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Compared with other agencies locally

  • Rated Requires improvement. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
  • Its rating (March 2023) is more recent than 61% of agency ratings in Essex.
  • Registered with CQC in 2021: it has been registered longer than 46% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Essex lists 6.
  • Areas CQC rated below Good: Safe (12% of home care agencies in Essex are also rated below Good here); Effective (6% of home care agencies in Essex are also rated below Good here); Responsive (4% of home care agencies in Essex are also rated below Good here); Well-led (18% of home care agencies in Essex are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in Essex (Oct 2026).

Closest alternatives

Guides for families

Colchester: home care agencies inspected recently

Graceage Care Colchester: common questions

Is Graceage Care Colchester registered with CQC?
Yes. Graceage Care Colchester is registered with the Care Quality Commission as a home care agency (location ID 1-11958756555) and was rated Requires improvement overall in March 2023.
Where is Graceage Care Colchester?
Its office is at Office F8, Innovation Centre, Knowledge Gateway, Boundary Road, Colchester, CO4 3ZQ. Carers travel to people's homes, so check it covers your street.
When did CQC last rate Graceage Care Colchester?
The latest rating is dated 1 March 2023, 3 years ago; ask whether there have been changes since.
Does Graceage Care Colchester support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Which provider runs Graceage Care Colchester?
Graceage Care Colchester is run by Graceage Care Ltd, the registered provider on the CQC register.
What type of care does Graceage Care Colchester provide?
Its CQC registration covers homecare agencies, supported living. Ask Graceage Care Colchester how it would adapt if needs increase.
How did Graceage Care Colchester score on each CQC key question?
By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
What are Graceage Care Colchester's fees?
No fee list from Graceage Care Colchester has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.

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In Essex

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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