Home care agency · Bristol
Gwendoline House
Illustrative photo, not of Gwendoline House- Address
- 17-19 Pleasant Road, Staple Hill, Bristol, BS16 5JN
- Run by
- Dorchester Care Homes Ltd
- Type of provider
- Independent (private company)
- Service
- Residential care home, Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2024 (2 years)
- Registered manager
- Kalpana Prabhakar Gaikwad
- Company check
- Active, trading since 2023 (3 years), accounts up to date (Companies House 14715592)
- Last CQC check
- 5 Apr 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Personal care · Accommodation for persons who require nursing or personal care
More in Bristol: Home care in Bristol (168) · Best rated home care agencies in Bristol · Dementia care at home in Bristol · Elderly care at home in Bristol · Physical disability care at home in Bristol · Live-in care in Bristol
CQC page for this service · CQC location ID 1-17047259775
Introducing Gwendoline House
Registered with CQC as a home care agency, Gwendoline House is based in Bristol, run by Dorchester Care Homes Ltd. It supports older people, with registered specialisms in dementia, physical disabilities and sight or hearing loss.
Its latest CQC rating is Good overall (April 2023). It is one of 131 CQC-registered home care agencies that have an office within 7 miles of Mangotsfield; 76 of those are rated Good or Outstanding.
Likely fees
We estimate visits from Gwendoline House at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
South Gloucestershire Council can help with costs for people with savings under £23,250, starting with a free assessment.
Specialisms
Taken from its CQC registration.
Earlier inspections
- Sep 2016
- Feb 2019
- Apr 2023
- Today Rating 3 years old
Every overall rating on record for this location, earliest first.
Finding it
- Ward
- Staple Hill & Mangotsfield
- Parliamentary constituency
- Bristol North East
- NHS area (integrated care board)
- NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in BS16 (31)
View on OpenStreetMap · Route planner · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Around Bristol
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Alex C&C Healthcare Ltd, under 0.5 miles away.
3 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Staple Hill & Mangotsfield ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.
The company behind Gwendoline House
Gwendoline House is run by Dorchester Care Homes Limited (company 14715592), incorporated in 2023, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Dorchester Care Homes Ltd runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
All 2 are in South Gloucestershire, so it is a local operator rather than a national chain.
Gwendoline House over the years
Gwendoline House has been registered with CQC since May 2024, about 2 years.
CQC has published 3 overall ratings for it (2016–2023), starting at Good and staying Good every time.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
CQC carried the rating over from the previous provider; the new one is still awaiting inspection at this address.
Ratings for safety, care and leadership
- Safe50 of 56 in South Gloucestershire
- Effective55 of 56 in South Gloucestershire
- Caring50 of 56 in South Gloucestershire
- Responsive48 of 56 in South Gloucestershire
- Well-led39 of 56 in South Gloucestershire
Source: CQC, published 5 April 2023. Under each rating: how many agencies in South Gloucestershire share it.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 38 of the 55 other agencies in South Gloucestershire that CQC has rated.
Family reviews
There are no reviews of Gwendoline House yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Gwendoline House against its area
- Rated Good. Across South Gloucestershire, 91% of the 56 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (April 2023) is more recent than 73% of agency ratings in South Gloucestershire.
- Registered with CQC in 2024: it has been registered longer than 20% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in South Gloucestershire lists 6.
Compared with every CQC-registered home care agency in South Gloucestershire. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Similar home care agencies near Bristol, rated recently
- Home Instead Senior CareAug 2026 · 4.8 miles
- Stepping Stones to IndependenceDec 2025 · 2.3 miles
- East Bristol Reablement ServiceMay 2026 · 3.0 miles
Gwendoline House: common questions
- When was Gwendoline House last inspected?
- Its current CQC rating dates from 5 April 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is Gwendoline House registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Is Gwendoline House registered with CQC?
- Yes. Gwendoline House is registered with the Care Quality Commission as a home care agency (location ID 1-17047259775) and was rated Good overall in April 2023.
- Where is Gwendoline House?
- 17-19 Pleasant Road, Staple Hill, Bristol, BS16 5JN is the agency's office; check it serves your postcode.
- How did Gwendoline House score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Gwendoline House charge?
- No fee list from Gwendoline House has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Who runs Gwendoline House?
- Dorchester Care Homes Ltd is the registered provider for Gwendoline House.
- What kind of care can Gwendoline House offer?
- CQC lists Gwendoline House under: residential homes, homecare agencies. Check which of these it is actively providing now.
More home care agencies nearby
In South Gloucestershire
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.