Is Hales Group Limited – Manchester regulated by the Care Quality Commission?

It is. The CQC register records Hales Group Limited – Manchester as a home care agency, location ID 1-27707273534, and has not yet been given an overall rating.

Can Hales Group Limited – Manchester care for someone with dementia?

Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.

How much does care from Hales Group Limited – Manchester cost?

We don't have published prices from Hales Group Limited – Manchester yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.

Which provider runs Hales Group Limited – Manchester?

On CQC's register the provider is Hales Group Limited.

Where is Hales Group Limited – Manchester?

Wilsons Park Business Centre, Monsall Road, Manchester, M40 8WN. That is the office; visits happen in your own home, so confirm your area is covered.

What type of care does Hales Group Limited – Manchester provide?

CQC lists Hales Group Limited – Manchester under: homecare agencies, supported housing, supported living. Check which of these it is actively providing now.

Hales Group Limited – Manchester: CQC Registered Home Care Agency, Reviews and Inspection

About Hales Group Limited – Manchester

Hales Group Limited – Manchester is a CQC-registered home care agency that also provides supported living in Manchester, run by Hales Group Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.

There is no published CQC rating yet; newly registered services are usually rated after their first inspection. It is one of 364 CQC-registered home care agencies that have an office within 7 miles of Manchester; 181 of those are rated Good or Outstanding.

The company behind Hales Group Limited – Manchester

Hales Group Limited – Manchester is run by Hales Group Limited (company 03756814), incorporated in 1999, 27 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Hales Group Limited runs 23 CQC-registered services across 17 council areas; 18 of the 19 with a rating are Good or Outstanding (95%), against 88% for the same mix of services across England.

It trades under the Hales Group Ltd brand, which covers 24 services run by 2 registered providers.

Location and local area

Ward: Harpurhey
Council: Manchester City Council · paying for care
Parliamentary constituency: Blackley and Middleton South
Local NHS (ICB): NHS Greater Manchester Integrated Care Board
Type of area: Urban (nearer to a major town or city)
Neighbourhood deprivation: Among the 10% most deprived areas in England
Postcode district: Home care in M40 (22)

See the wider area · How to get there · Map data: OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.

Costs to expect

We estimate visits from Hales Group Limited – Manchester at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

Manchester Council can help with costs for people with savings under £23,250, starting with a free assessment.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 6 of them rated Good or Outstanding, and the closest is Angel Care Services UK HQ and Support services, under 0.5 miles away.

It sits in Harpurhey ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Greater Manchester ICB.

Specialisms

From the CQC register; ask how each need is met in practice.

Questions to ask

How do you keep the same small team of carers visiting?
What is the shortest visit you offer, and what do you charge at weekends and on bank holidays?
What dementia training do your carers have, and how do you handle refusals or distress?
When do you expect your first CQC inspection, and can we speak to a current client or family?

Our full checklist

Family reviews

Nobody has reviewed Hales Group Limited – Manchester here yet. Have you used it? A short, honest review helps the next family decide.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

How Hales Group Limited – Manchester compares

Registered with CQC in 2026, it is one of the newest home care agencies in the area.
It lists 9 specialisms with CQC; the typical agency in Manchester lists 6.

Benchmarked against all CQC-registered home care agencies in Manchester (Oct 2026).

Other agencies close by

Angel Care Services UK HQ and Support servicesGoodunder 0.5 miles
Rapha Care and Support Solutionsunder 0.5 miles
Clover Healthcare Services - Main Officeunder 0.5 miles
Twinlight Healthcare Ltdunder 0.5 miles
Deuvick Main Officeunder 0.5 miles
Frontstep Staffing and Support Services - Main Officeunder 0.5 miles

Guides for families

Other home care agencies near Manchester with recent ratings

Roxhsana Ltd
Outstanding Aug 2026 · 5.6 miles
Apollo Care Central Manchester
Good Oct 2026 · 0.5 miles
Choice Independent Living Limited
Good Oct 2024 · 1.2 miles

Questions about Hales Group Limited – Manchester

Is Hales Group Limited – Manchester regulated by the Care Quality Commission?: It is. The CQC register records Hales Group Limited – Manchester as a home care agency, location ID 1-27707273534, and has not yet been given an overall rating.
Where is Hales Group Limited – Manchester?: Wilsons Park Business Centre, Monsall Road, Manchester, M40 8WN. That is the office; visits happen in your own home, so confirm your area is covered.
What type of care does Hales Group Limited – Manchester provide?: CQC lists Hales Group Limited – Manchester under: homecare agencies, supported housing, supported living. Check which of these it is actively providing now.
Can Hales Group Limited – Manchester care for someone with dementia?: Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Which provider runs Hales Group Limited – Manchester?: On CQC's register the provider is Hales Group Limited.
How much does care from Hales Group Limited – Manchester cost?: We don't have published prices from Hales Group Limited – Manchester yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.

In Manchester

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

Hales Group Limited – Manchester