Home care agency · Sheffield
Hallam24 Healthcare
Illustrative photo, not of Hallam24 Healthcare- Address
- 12B Station Road, Chapeltown, Sheffield, S35 2XH
- Run by
- Hallam24 Healthcare Ltd (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2014 (12 years)
- Registered manager
- Success Mugwidi
- Company check
- Voluntary arrangement, trading since 2013 (13 years), accounts up to date, has insolvency history (Companies House 08754254)
- Last CQC check
- 12 May 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
CQC regulated activities: Personal care
More in Chapeltown: Home care in Chapeltown (58) · Best rated home care agencies in Chapeltown · Dementia care at home in Chapeltown · Elderly care at home in Chapeltown · Physical disability care at home in Chapeltown · Live-in care in Chapeltown
Open CQC's full report · CQC location ID 1-1457817223
Hallam24 Healthcare at a glance
Hallam24 Healthcare in Sheffield is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Hallam24 Healthcare Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders among its specialisms.
CQC rated it Good overall (September 2024). It is one of 58 CQC-registered home care agencies that have an office within 7 miles of Chapeltown; 45 of those are rated Good or Outstanding.
Choice nearby
There are 19 other agencies within 3 miles, 13 of them rated Good or Outstanding; the nearest is Home Instead Senior Care, under 0.5 miles away.
7 of the 20 nearest rated agencies have a more recent rating than this one.
It sits in East Ecclesfield ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS South Yorkshire ICB.
Who the service is registered for
As listed with the regulator.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 87 of the 104 other agencies in Sheffield that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 71%, averaging 73% overall.
Costs to expect
We estimate visits from Hallam24 Healthcare at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Council help is possible below £23,250 in savings: ask Sheffield Council for a free care needs assessment.
Track record
CQC registration dates from June 2014, so the service has been operating for around 12 years under its current registration.
CQC has published 4 overall ratings for it (2016–2024), starting at Good; it has gone up 1 and down 1 time, and is now Good.
3 reports have been published for this location, most recently on 4 September 2021.
Each area CQC checks
- Safe72% score97 of 105 in Sheffield
- Effective75% score98 of 105 in Sheffield
- Caring75% score97 of 105 in Sheffield
- Responsive71% score97 of 105 in Sheffield
- Well-led71% score88 of 105 in Sheffield
As rated by CQC, published 19 September 2024. Under each rating: how many agencies in Sheffield share it.
Scores behind the rating
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Hallam24 Healthcare scores 73%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 71%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information2 · Some shortfalls
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up2 · Some shortfalls
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 16 April 2025, published 19 September 2024 under the Open Government Licence; a blank score means the statement was carried over unchanged.
How its rating has changed
- Aug 2016
- Apr 2019
- Sep 2021
- Sep 2024
- Today Rating 2 years old
CQC rating timeline for this address. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 4 September 2021
- CQC inspection report 17 April 2019
- CQC inspection report 26 August 2016
Where it is
- Ward
- East Ecclesfield
- Council
- Sheffield City Council · paying for care
- Parliamentary constituency
- Penistone and Stocksbridge
- Local NHS (ICB)
- NHS South Yorkshire Integrated Care Board
- ONS area type
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in S35 (11)
See the wider area · Plan a journey · Map © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Who runs it
Hallam24 Healthcare is run by Hallam24 Healthcare Ltd (company 08754254), incorporated in 2013.
At Companies House, the company is listed as voluntary arrangement, its accounts are filed on time, its confirmation statement is overdue, it has 2 active directors and it has an insolvency history.
Its registered business activity is other residential care.
Hallam24 Healthcare Ltd runs 3 CQC-registered services across 3 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
The inspection, summarised
- The location is also registered to provide supported living, but at the time of this assessment nobody was using this regulated activity.
- The service provides support to younger adults and older people, some of whom are living with dementia.
- People were supported by caring staff who took the time to get to know them and understand how they liked care and support to be delivered.
- One person said, “Everything is perfect I can’t say more than that.” Several people described how staff treated them kindly and made sure any personal care was done sensitively, preserving their privacy and dignity.
Inspected 5 August 2021; report published 4 September 2021. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Family reviews
Nobody has reviewed Hallam24 Healthcare here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Hallam24 Healthcare stands locally
- Rated Good. Across Sheffield, 96% of the 103 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (September 2024) is more recent than 60% of agency ratings in Sheffield.
- Registered with CQC in 2014: it has been registered longer than 83% of home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Sheffield lists 6.
All figures compare it with other home care agencies in Sheffield; CQC register, Oct 2026.
Nearby options
Guides for families
Recently rated home care agencies near Chapeltown
- Loxley Park Assisted Living ResidencyMay 2026 · 4.6 miles
- First Support CareJun 2025 · 4.9 miles
- Visiting Angels CareMay 2026 · 0.8 miles
Frequently asked about Hallam24 Healthcare
- Which provider runs Hallam24 Healthcare?
- The registered provider is Hallam24 Healthcare Ltd, according to CQC.
- What kind of care can Hallam24 Healthcare offer?
- Hallam24 Healthcare is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
- Is Hallam24 Healthcare rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How much does Hallam24 Healthcare charge?
- Hallam24 Healthcare hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Hallam24 Healthcare a registered provider?
- Yes. Hallam24 Healthcare is registered with the Care Quality Commission as a home care agency (location ID 1-1457817223) and was rated Good overall in September 2024.
- What is Hallam24 Healthcare's address?
- 12B Station Road, Chapeltown, Sheffield, S35 2XH. That is the office; visits happen in your own home, so confirm your area is covered.
- When did CQC last rate Hallam24 Healthcare?
- The rating now shown was published on 19 September 2024, 2 years ago. Ask what has changed since then, for example in management or staffing.
- Is Hallam24 Healthcare registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
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In Sheffield
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.