Home care agency · Chesterfield
Handley Care Services Limited
Illustrative photo, not of Handley Care Services Limited- Address
- Office 3, 2 Corporation Street, Chesterfield, S41 7TU
- Run by
- Handley Care Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- January 2024 (2 years)
- Registered manager
- Sheree Melanie Minchella
- Company check
- Active, trading since 2008 (18 years), accounts up to date (Companies House 06653726)
- Last CQC check
- 29 Aug 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered to provide: Personal care
More in Chesterfield: Home care in Chesterfield (53) · Best rated home care agencies in Chesterfield · Physical disability care at home in Chesterfield · Learning disability care at home in Chesterfield · Mental health care at home in Chesterfield · Live-in care in Chesterfield
Open CQC's full report · CQC location ID 1-18574199890
About this agency
Registered with CQC as a home care agency that also provides supported living, Handley Care Services Limited is based in Chesterfield. Its registered specialisms include physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (August 2026). It is one of 53 CQC-registered home care agencies that have an office within 7 miles of Chesterfield; 44 of those are rated Good or Outstanding.
Needs it is registered to meet
As listed with the regulator.
The registered provider
Handley Care Services Limited is run by Handley Care Services Limited (company 06653726), incorporated in 2008, 15 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other social work without accommodation.
How long it has been running
Handley Care Services Limited has been registered with CQC since January 2024, about 2 years.
CQC has published 3 overall ratings for it (2016–2026), starting at Good and staying Good every time.
Safe, effective, caring, responsive, well-led
- Safe75% score101 of 108 in Derbyshire
- Effective75% score101 of 108 in Derbyshire
- Caring75% score97 of 108 in Derbyshire
- Responsive75% score97 of 108 in Derbyshire
- Well-led75% score89 of 108 in Derbyshire
As rated by CQC, published 29 August 2026. Under each rating: how many agencies in Derbyshire share it.
Inspection findings in brief
- Handley Care Services Limited is a supported living service supporting people with learning disabilities, mental health conditions, physical disabilities and sensory impairments.
- People lived in small household groups that share a kitchen, lounge and dining area This helps create a familiar home environment where staff can support people in a more flexible and personal way.
- Not everyone who used the service received personal care.
- During our inspection we spoke with 2 people in their home and 6 people’s relatives to get their feedback on the care provided.
Quoted from the CQC report summary, Open Government Licence. Read the full report.
CQC's scores in detail
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Handley Care Services Limited scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 14 July 2026, published 29 August 2026, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
Past CQC ratings
- Aug 2016
- Jun 2019
- Aug 2026
- Today Rated in the last 12 months
CQC rating timeline for this address.
Finding it
- Ward
- Spire
- Council
- Derbyshire County Council · paying for care
- Parliamentary constituency
- Chesterfield
- Integrated care board
- NHS Derby and Derbyshire Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in S41 (24)
View on OpenStreetMap · Route planner · Map data: OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
Reading Handley Care Services Limited's CQC ratings
Handley Care Services Limited has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 88 of the 107 other agencies in Derbyshire that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Community Rehabilitation Management, 0.5 miles away.
Its rating is more recent than any of the 21 nearest rated agencies.
It sits in Spire ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
What it may cost
We estimate visits from Handley Care Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Council help is possible below £23,250 in savings: ask Derbyshire Council for a free care needs assessment.
Family reviews
Be the first to review Handley Care Services Limited. Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Handley Care Services Limited stands locally
- Rated Good. Across Derbyshire, 96% of the 106 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (August 2026) is more recent than 95% of agency ratings in Derbyshire.
- Registered with CQC in 2024: it has been registered longer than 16% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Derbyshire lists 6.
Comparison set: every registered home care agency in Derbyshire, CQC data for Oct 2026.
Other agencies close by
Guides for families
Chesterfield: home care agencies inspected recently
- Eyam Domiciliary Service LtdApr 2026 · 1.0 miles
- One to One Support ServicesJun 2026 · 4.9 miles
- Community Rehabilitation ManagementDec 2025 · under 0.5 miles
Handley Care Services Limited questions answered
- Is Handley Care Services Limited a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-18574199890 and was rated Good overall in August 2026.
- How recent is Handley Care Services Limited's CQC rating?
- 29 August 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
- How did Handley Care Services Limited score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- Can Handley Care Services Limited care for someone with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- Where is Handley Care Services Limited?
- Its office is at Office 3, 2 Corporation Street, Chesterfield, S41 7TU. Carers travel to people's homes, so check it covers your street.
- What kind of care can Handley Care Services Limited offer?
- Handley Care Services Limited is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- How much does Handley Care Services Limited charge?
- Handley Care Services Limited hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Compare other agencies nearby
In Derbyshire
Show families your CQC rating on your own site
Copy and paste this code into your site. If CQC changes your rating, the badge updates too.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.