Home care agency · Harrogate

HARA Intermediate Care service

Rated Good by CQC Rating published 12 December 2018 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from December 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of HARA Intermediate Care service
Address
Civic Centre, St. Lukes Avenue, Harrogate, HG1 2AE
Run by
North Yorkshire Council (29 services)
Type of provider
Council-run
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2010 (15 years)
Part of
North Yorkshire County Council
Registered manager
Dawn Joanne Preston
Last CQC check
12 Dec 2018
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Registered activities: Personal care

More in Harrogate: Home care in Harrogate (38) · Best rated home care agencies in Harrogate · Dementia care at home in Harrogate · Elderly care at home in Harrogate · Physical disability care at home in Harrogate · Live-in care in Harrogate

Open CQC's full report · CQC location ID 1-130582698

About this agency

HARA Intermediate Care service in Harrogate is registered with the Care Quality Commission as a home care agency that also provides supported living, run by North Yorkshire Council. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Good overall (December 2018). Safe was rated Requires improvement. It is one of 38 CQC-registered home care agencies that have an office within 7 miles of Harrogate; 31 of those are rated Good or Outstanding.

Track record

Registered in December 2010, it has 15 years on the CQC register.

CQC has published 3 overall ratings for it (2015–2018), starting at Good; it has gone up 1 and down 1 time, and is now Good.

7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Reports on record: 5, with the most recent dated 12 December 2018.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Visiting Angels North Yorkshire and West, under 0.5 miles away.

20 of the 22 nearest rated agencies have a more recent rating than this one.

It sits in Coppice Valley & Duchy ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.

The ratings in context

Looking at the five areas: Safe is rated below Good; 4 other areas are Good.

Across North Yorkshire, 20 of 130 rated agencies are Requires improvement for Safe (15%).

The Safe findings are the part of the report to read closely; ask the manager what has been put right.

Costs to expect

We estimate visits from HARA Intermediate Care service at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

North Yorkshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

Past CQC ratings

  1. Aug 2015 Good
  2. Oct 2017 Requires improvement
  3. Dec 2018 Good
  4. Today Rating 7 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

CQC documents

The neighbourhood

Ward
Coppice Valley & Duchy
Parliamentary constituency
Harrogate and Knaresborough
Integrated care board
NHS Humber and North Yorkshire Integrated Care Board
ONS area type
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Home care in HG1 (21)

Larger map · Get directions · © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

From the latest CQC inspection

  • Rating at last inspection: Requires Improvement (report published 26 October 2017) About the service: The service supports older and younger adults in their own home following a period of ill health or hospitalisation.
  • The aim of the service is to develop people's skills to become independent in their own home or if needed access longer term support.
  • People accessed the reablement service for up to six weeks to receive focussed support to achieve their goals to independence.
  • The service improved their rating to good overall.

Inspected 24 October 2018; report published 12 December 2018. Taken from CQC's own findings (Open Government Licence). Read the full report.

Each area CQC checks

  • SafeRequires improvement20 of 130 in North Yorkshire
  • EffectiveGood124 of 130 in North Yorkshire
  • CaringGood119 of 130 in North Yorkshire
  • ResponsiveGood120 of 130 in North Yorkshire
  • Well-ledGood102 of 130 in North Yorkshire

CQC key question ratings, published 12 December 2018. Under each rating: how many agencies in North Yorkshire share it.

The company behind HARA Intermediate Care service

North Yorkshire Council runs 29 CQC-registered services; 28 of the 29 with a rating are Good or Outstanding (97%), against 86% for the same mix of services across England.

All 29 are in North Yorkshire, so it is a local operator rather than a national chain.

It trades under the North Yorkshire County Council brand, which covers 29 services run by 1 registered provider.

Specialisms

Taken from its CQC registration.

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How HARA Intermediate Care service compares

  • Rated Good. Across North Yorkshire, 92% of the 130 rated home care agencies are Good or Outstanding and 7 are Outstanding.
  • Its rating (December 2018) is more recent than 18% of agency ratings in North Yorkshire.
  • Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in North Yorkshire lists 6.
  • Areas CQC rated below Good: Safe (16% of home care agencies in North Yorkshire are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered home care agency in North Yorkshire, CQC data for Oct 2026.

Other agencies close by

Guides for families

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HARA Intermediate Care service questions answered

Which provider runs HARA Intermediate Care service?
North Yorkshire Council is the registered provider for HARA Intermediate Care service.
What services is HARA Intermediate Care service registered for?
HARA Intermediate Care service is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
How did HARA Intermediate Care service score on each CQC key question?
CQC rates five key questions. For HARA Intermediate Care service: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
What are HARA Intermediate Care service's fees?
We don't have published prices from HARA Intermediate Care service yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Is HARA Intermediate Care service a registered provider?
Registered, yes: location 1-130582698 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in December 2018.
What is HARA Intermediate Care service's address?
Civic Centre, St. Lukes Avenue, Harrogate, HG1 2AE. That is the office; visits happen in your own home, so confirm your area is covered.
When was HARA Intermediate Care service last inspected?
The latest rating is dated 12 December 2018, 7 years ago; ask whether there have been changes since.
Can HARA Intermediate Care service care for someone with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.

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In North Yorkshire

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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