Home care agency · Rossendale
Hazelwood Homecare Limited
Illustrative photo, not of Hazelwood Homecare Limited- Address
- 51 Deardengate, Haslingden, Rossendale, BB4 5QN
- Run by
- Hazelwood Homecare Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2016 (10 years)
- Registered manager
- Shelley Harris
- Company check
- Active, trading since 1985 (41 years), accounts up to date (Companies House 01927764)
- Last CQC check
- 1 May 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
CQC regulated activities: Personal care
More in Haslingden: Home care in Haslingden (72) · Best rated home care agencies in Haslingden · Dementia care at home in Haslingden · Elderly care at home in Haslingden · Physical disability care at home in Haslingden · Live-in care in Haslingden
Read the full CQC inspection report · CQC location ID 1-2552101872
Hazelwood Homecare Limited at a glance
Hazelwood Homecare Limited in Rossendale is registered with the Care Quality Commission as a home care agency. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.
CQC rated it Good overall (May 2025). It is one of 72 CQC-registered home care agencies that have an office within 7 miles of Haslingden; 50 of those are rated Good or Outstanding.
Who runs it
Hazelwood Homecare Limited is run by Hazelwood Homecare Limited (company 01927764), incorporated in 1985, 30 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Hazelwood Homecare Limited runs 2 CQC-registered services.
All 2 are in Lancashire, so it is a local operator rather than a national chain.
Detailed scores
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Hazelwood Homecare Limited scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 18 March 2025, published 1 May 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Past CQC ratings
- Jun 2016
- Nov 2018
- May 2025
- Today Rating 1 year old
Every overall rating on record for this location, earliest first.
Inspection reports to read
- CQC inspection report 1 November 2018
- CQC inspection report 21 June 2016
Area and map
- Ward
- Haslingden
- Council
- Lancashire County Council · paying for care
- Parliamentary constituency
- Hyndburn
- Local NHS (ICB)
- NHS Lancashire and South Cumbria Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in BB4 (8)
Larger map · Get directions · Base map © OpenStreetMap
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.
Safe, effective, caring, responsive, well-led
- Safe75% score194 of 212 in Lancashire
- Effective75% score204 of 212 in Lancashire
- Caring75% score199 of 212 in Lancashire
- Responsive75% score197 of 212 in Lancashire
- Well-led75% score191 of 212 in Lancashire
From CQC's latest report, published 1 May 2025. Under each rating: how many agencies in Lancashire share it.
Needs it is registered to meet
Taken from its CQC registration.
Key points from CQC's visit
- There were enough staff who safely visited people in their homes in accordance with their preferred times.
- Staff were well trained and inducted into the role.
- There were comprehensive risk assessments in place which took into account people’s physical and emotional needs.
- A relative said “I think it is because we always see the same faces.
Inspected 27 September 2018; report published 1 November 2018. From the regulator's own summary (Open Government Licence). Read the full report.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Hazelwood Homecare Limited: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 190 of the 211 other agencies in Lancashire that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Costs to expect
We estimate visits from Hazelwood Homecare Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
With savings below £23,250, Lancashire Council may contribute once it has carried out a free needs assessment.
Choice nearby
There are 6 other agencies within 3 miles, 6 of them rated Good or Outstanding; the nearest is Townfield Home Care (Rossendale), under 0.5 miles away.
2 of the 21 nearest rated agencies have a more recent rating than this one.
It sits in Haslingden ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Lancashire and South Cumbria ICB.
Track record
Registered in April 2016, it has 10 years on the CQC register.
CQC has published 3 overall ratings for it (2016–2025), starting at Good and staying Good every time.
CQC lists 2 reports for this location, the latest dated 1 November 2018.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Hazelwood Homecare Limited against its area
- Rated Good. Across Lancashire, 97% of the 211 rated home care agencies are Good or Outstanding and 10 are Outstanding.
- Its rating (May 2025) is more recent than 86% of agency ratings in Lancashire.
- Registered with CQC in 2016: it has been registered longer than 71% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Lancashire lists 5.
Comparison set: every registered home care agency in Lancashire, CQC data for Oct 2026.
Closest alternatives
Guides for families
Newer ratings near Haslingden
- Choices for Living Well (Killelea)Feb 2025 · 6.0 miles
- Bowtree Homecare LtdApr 2025 · 3.3 miles
- Homecare Services (Bury)Jan 2026 · 3.6 miles
Questions about Hazelwood Homecare Limited
- Is Hazelwood Homecare Limited rated well for safety?
- CQC rates five key questions. For Hazelwood Homecare Limited: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- Can Hazelwood Homecare Limited care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Is Hazelwood Homecare Limited a registered provider?
- It is. The CQC register records Hazelwood Homecare Limited as a home care agency, location ID 1-2552101872 and was rated Good overall in May 2025.
- How recent is Hazelwood Homecare Limited's CQC rating?
- Its current CQC rating dates from 1 May 2025, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What type of care does Hazelwood Homecare Limited provide?
- Registration for Hazelwood Homecare Limited covers: homecare agencies. Check which of these it offers today.
- What are Hazelwood Homecare Limited's fees?
- Hazelwood Homecare Limited's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Where is Hazelwood Homecare Limited?
- The agency works from 51 Deardengate, Haslingden, Rossendale, BB4 5QN; ask which postcodes its carers cover.
Agencies in neighbouring towns
In Lancashire
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.