Home care agency · Aylesbury
Helping Hands Aylesbury
Illustrative photo, not of Helping Hands Aylesbury- Address
- Goldsmiths House, 10-14 Cambridge Street, Aylesbury, HP20 1RS
- Run by
- Midshires Care Limited (150 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2015 (11 years)
- Part of
- Midshires Care Ltd
- Registered manager
- Catalina Lescai Joanne Carol Forder
- Company check
- Active, trading since 2000 (26 years), accounts up to date (Companies House 03959933)
- Last CQC check
- 23 Mar 2026
- Typical fees Estimated
- £28.50–£35 an hour for visiting care, weekdays; live-in £1,380–£1,680 a week. Our figure, worked out from published prices in the region (Helping Hands publishes rates a little below the national median, plus a travel charge); the real price may differ. How we estimate
Registered activities: Personal care · Treatment of disease, disorder or injury
More in Aylesbury: Home care in Aylesbury (55) · Best rated home care agencies in Aylesbury · Dementia care at home in Aylesbury · Elderly care at home in Aylesbury · Physical disability care at home in Aylesbury · Live-in care in Aylesbury
Open CQC's full report · CQC location ID 1-1882002027
Helping Hands Aylesbury at a glance
Helping Hands Aylesbury is a CQC-registered home care agency in Aylesbury, run by Midshires Care Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Requires improvement overall (March 2026). Safe and Well-led were rated Requires improvement. It is one of 55 CQC-registered home care agencies that have an office within 7 miles of Aylesbury; 20 of those are rated Good or Outstanding.
History with CQC
Registered in January 2015, it has 11 years on the CQC register.
CQC has published 3 overall ratings for it (2015–2026), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.
Reports on record: 2, with the most recent dated 30 December 2017.
Reading Helping Hands Aylesbury's CQC ratings
Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.
Across Buckinghamshire, 17 of 71 rated agencies are Requires improvement for Safe (24%), while 16 of 71 rated agencies are Requires improvement for Well-led (23%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Budgeting for this agency
We estimate visits from Helping Hands Aylesbury at £28.50–£35 an hour (visiting care, weekdays), based on published prices in the region (Helping Hands publishes rates a little below the national median, plus a travel charge). As an example, an hour each morning and a 30-minute evening call comes to about £330 a week.
For live-in care, expect around £1,380–£1,680 a week in this region.
With savings below £23,250, Buckinghamshire Council may contribute once it has carried out a free needs assessment.
Key points from CQC's visit
- The dates of assessment were from 10 February 2026 to 24 February 2026.
- This is help with tasks related to personal hygiene and eating.
- Where they do, we also consider any wider social care provided.
- We arranged for an Expert by Experience to make telephone calls to people and their relatives.
Inspected 30 November 2017; report published 30 December 2017. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Who the service is registered for
From the CQC register; ask how each need is met in practice.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 9 of them rated Good or Outstanding, and the closest is Bluebird Care Aylesbury, under 0.5 miles away.
1 of the 11 nearest rated agencies has a more recent rating than this one.
It sits in Aylesbury North ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.
Ratings for safety, care and leadership
- Safe17 of 71 in Buckinghamshire
- Effective61 of 71 in Buckinghamshire
- Caring63 of 71 in Buckinghamshire
- Responsive63 of 71 in Buckinghamshire
- Well-led16 of 71 in Buckinghamshire
Ratings from CQC's most recent report, published 23 March 2026. Under each rating: how many agencies in Buckinghamshire share it.
Earlier inspections
- Aug 2015
- Dec 2017
- Mar 2026
- Today Rated in the last 12 months
CQC rating timeline for this address. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 30 December 2017
- CQC inspection report 21 August 2015
Location and local area
- Ward
- Aylesbury North
- Council
- Buckinghamshire Council · paying for care
- Parliamentary constituency
- Aylesbury
- Local NHS (ICB)
- NHS Thames Valley Integrated Care Board
- Urban or rural
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in HP20 (11)
Open the full map · How to get there · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
The registered provider
Helping Hands Aylesbury is run by Midshires Care Limited (company 03959933), incorporated in 2000, 14 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 6 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Midshires Care Limited runs 150 CQC-registered services across 100 council areas; 130 of the 133 with a rating are Good or Outstanding (98%), against 88% for the same mix of services across England.
It trades under the Midshires Care Ltd brand, which covers 150 services run by 1 registered provider.
Family reviews
No family has reviewed Helping Hands Aylesbury on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Helping Hands Aylesbury stands locally
- Rated Requires improvement. Across Buckinghamshire, 81% of the 69 rated home care agencies are Good or Outstanding and 4 are Outstanding.
- Its rating (March 2026) is more recent than 90% of agency ratings in Buckinghamshire.
- Registered with CQC in 2015: it has been registered longer than 89% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Buckinghamshire lists 6.
- Areas CQC rated below Good: Safe (25% of home care agencies in Buckinghamshire are also rated below Good here); Well-led (23% of home care agencies in Buckinghamshire are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Buckinghamshire. Source: CQC register, Oct 2026.
Other agencies close by
Guides for families
Recently rated home care agencies near Aylesbury
- Innovative Start LtdJun 2026 · 0.9 miles
- COOCI Associates LLPJul 2026 · 1.2 miles
- Your Own Home CareJul 2026 · 6.8 miles
What families ask about Helping Hands Aylesbury
- Which provider runs Helping Hands Aylesbury?
- Midshires Care Limited is the registered provider for Helping Hands Aylesbury.
- What kind of care can Helping Hands Aylesbury offer?
- Helping Hands Aylesbury is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- How is Helping Hands Aylesbury rated for safety and leadership?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
- What are Helping Hands Aylesbury's fees?
- No fee list from Helping Hands Aylesbury has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Helping Hands Aylesbury regulated by the Care Quality Commission?
- Yes. Helping Hands Aylesbury is registered with the Care Quality Commission as a home care agency (location ID 1-1882002027) and was rated Requires improvement overall in March 2026.
- Where is Helping Hands Aylesbury based?
- The agency's base is Goldsmiths House, 10-14 Cambridge Street, Aylesbury, HP20 1RS. Confirm that its carers travel to your area.
- When was Helping Hands Aylesbury last inspected?
- CQC published the current rating on 23 March 2026. Older ratings are common, so ask about changes since.
- Does Helping Hands Aylesbury support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
More home care agencies nearby
In Buckinghamshire
Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.
Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.