Home care agency · Hinckley
Heroic Care Ltd
Illustrative photo, not of Heroic Care Ltd- Address
- New Buildings, Hinckley, LE10 1HW
- Run by
- Heroic Care Ltd (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2018 (8 years)
- Registered manager
- Amelia Jade Boulton
- Company check
- Active, trading since 2016 (10 years), accounts up to date (Companies House 10004999)
- Last CQC check
- 10 Jul 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
More in Hinckley: Home care in Hinckley (61) · Best rated home care agencies in Hinckley · Dementia care at home in Hinckley · Elderly care at home in Hinckley · Physical disability care at home in Hinckley · Live-in care in Hinckley
CQC page for this service · CQC location ID 1-5135719588
About this agency
Heroic Care Ltd in Hinckley is registered with the Care Quality Commission as a home care agency that also provides supported living. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders among its specialisms.
CQC rated it Good overall (July 2019), with Caring rated Outstanding. It is one of 61 CQC-registered home care agencies that have an office within 7 miles of Hinckley; 32 of those are rated Good or Outstanding.
Choice nearby
There are 20 other agencies within 3 miles, 13 of them rated Good or Outstanding; the nearest is Homepeace Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (3 of the nearest 25).
17 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Hinckley De Montfort ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.
Costs to expect
We estimate visits from Heroic Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
If savings are under the upper limit (£23,250 in England), Leicestershire Council may pay part of the cost after a free care needs assessment.
Track record
CQC registration dates from May 2018, so the service has been operating for around 8 years under its current registration.
There is a single overall rating on record, Good (July 2019).
It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
What CQC's inspectors reported
- The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance.
- This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes.
- The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence.
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Inspected 29 May 2019; report published 10 July 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
What the ratings tell you
For Heroic Care Ltd, Caring is rated Outstanding; 4 other areas are Good.
Across Leicestershire, 11 of 118 rated agencies are Outstanding for Caring (9%).
The report's Caring section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
Who the service is registered for
Specialisms as registered with CQC.
How CQC rated each area
- Safe87 of 119 in Leicestershire
- Effective96 of 118 in Leicestershire
- Caring11 of 118 in Leicestershire
- Responsive97 of 118 in Leicestershire
- Well-led79 of 119 in Leicestershire
CQC key question ratings, published 10 July 2019. Under each rating: how many agencies in Leicestershire share it; for example, 11 of 118 agencies in Leicestershire rated Outstanding for Caring.
Ratings over time
- Jul 2019
- Today Rating 7 years old
Every overall rating on record for this location, earliest first.
Reports on the CQC website
- CQC inspection report 10 July 2019
Where it is
- Ward
- Hinckley De Montfort
- Parliamentary constituency
- Hinckley and Bosworth
- Local NHS (ICB)
- NHS Leicester, Leicestershire and Rutland Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in LE10 (20)
Bigger map · Directions · OpenStreetMap (ODbL)
Ward and NHS boundaries from official postcode data, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Ownership and company checks
Heroic Care Ltd is run by Heroic Care Ltd (company 10004999), incorporated in 2016, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities and social work without accommodation for older and disabled people (which includes home care).
Heroic Care Ltd runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
All 2 are in Leicestershire, so it is a local operator rather than a national chain.
Family reviews
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Heroic Care Ltd against its area
- Rated Good. Across Leicestershire, 84% of the 112 rated home care agencies are Good or Outstanding and 8 are Outstanding.
- Its rating (July 2019) is more recent than 13% of agency ratings in Leicestershire.
- Registered with CQC in 2018: it has been registered longer than 61% of home care agencies in the area.
- It lists 10 specialisms with CQC; the typical agency in Leicestershire lists 6.
All figures compare it with other home care agencies in Leicestershire; CQC register, Oct 2026.
Also nearby
Guides for families
Recently rated home care agencies near Hinckley
- JCT Home Care Consulting Ltd Trading as Visiting Angels West LeicestershireJun 2026 · under 0.5 miles
- Warwickshire Reablement ServiceApr 2026 · 5.9 miles
- Compassionate Professional CareFeb 2026 · under 0.5 miles
Frequently asked about Heroic Care Ltd
- Is Heroic Care Ltd registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How did Heroic Care Ltd score on each CQC key question?
- CQC rates five key questions. For Heroic Care Ltd: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- When was Heroic Care Ltd last inspected?
- The latest rating is dated 10 July 2019, 7 years ago; ask whether there have been changes since.
- Is Heroic Care Ltd regulated by the Care Quality Commission?
- Yes. Heroic Care Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-5135719588) and was rated Good overall in July 2019.
- How much does care from Heroic Care Ltd cost?
- Heroic Care Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- What kind of care can Heroic Care Ltd offer?
- CQC lists Heroic Care Ltd under: homecare agencies, supported living. Check which of these it is actively providing now.
- Where is Heroic Care Ltd based?
- Its office is at New Buildings, Hinckley, LE10 1HW. Carers travel to people's homes, so check it covers your street.
Agencies in neighbouring towns
In Leicestershire
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.