Home care agency · Chesterfield
Home Care Direct
Illustrative photo, not of Home Care Direct- Address
- 2 Dunston Court, Dunston Road, Chesterfield, S41 8NL
- Run by
- Homecare Direct Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- June 2017 (9 years)
- Registered manager
- Kaileigh Elizabeth Shaw
- Company check
- Active, trading since 2003 (23 years), accounts up to date (Companies House 04731807)
- Last CQC check
- 29 Mar 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
More in Chesterfield: Home care in Chesterfield (53) · Best rated home care agencies in Chesterfield · Live-in care in Chesterfield · 24-hour care in Chesterfield
Open CQC's full report · CQC location ID 1-3917351471
Introducing Home Care Direct
Home Care Direct in Chesterfield is registered with the Care Quality Commission as a home care agency, run by Homecare Direct Limited.
CQC rated it Good overall (March 2023). It is one of 53 CQC-registered home care agencies that have an office within 7 miles of Chesterfield; 44 of those are rated Good or Outstanding.
The inspection, summarised
- Right Support: People were protected from the risk of abuse and people told us they felt the service was safe.
- Risks to people and staff had been assessed and people's care plans were regularly reviewed and updated.
- Staff were recruited safely and there were sufficient numbers of staff with the necessary training to support people safely and meet their needs.
- Each person using the service was supported by a small team of personal assistants that had been specifically recruited to support them.
Inspected 2 March 2023; report published 29 March 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Safe, effective, caring, responsive, well-led
- Safe101 of 108 in Derbyshire
- Effective101 of 108 in Derbyshire
- Caring97 of 108 in Derbyshire
- Responsive97 of 108 in Derbyshire
- Well-led89 of 108 in Derbyshire
As rated by CQC, published 29 March 2023. Under each rating: how many agencies in Derbyshire share it.
Past CQC ratings
- Nov 2018
- Mar 2023
- Today Rating 3 years old
CQC rating timeline for this address.
Published inspection reports
- CQC inspection report 29 March 2023
- CQC inspection report 8 November 2018
Finding it
- Ward
- Dunston
- Council
- Derbyshire County Council · paying for care
- Parliamentary constituency
- Chesterfield
- NHS integrated care board
- NHS Derby and Derbyshire Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in S41 (24)
See the wider area · Directions · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
The ratings in context
All five areas CQC looks at are rated Good for Home Care Direct: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 88 of the 107 other agencies in Derbyshire that CQC has rated.
Costs to expect
We estimate visits from Home Care Direct at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Derbyshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
Who they support
Taken from its CQC registration.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is WEF Care, under 0.5 miles away.
10 of the 23 nearest rated agencies have a more recent rating than this one.
It sits in Dunston ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
Track record
Registered in June 2017, it has 9 years on the CQC register.
CQC has published 2 overall ratings for it (2018–2023), starting at Good and staying Good every time.
The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
There are 2 CQC reports on file for this address; the newest is from 29 March 2023.
The company behind Home Care Direct
Home Care Direct is run by Homecare Direct Limited (company 04731807), incorporated in 2003, 14 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities and social work without accommodation for older and disabled people (which includes home care).
Family reviews
Be the first to review Home Care Direct. Your experience helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where Home Care Direct stands locally
- Rated Good. Across Derbyshire, 96% of the 106 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (March 2023) is more recent than 61% of agency ratings in Derbyshire.
- Registered with CQC in 2017: it has been registered longer than 62% of home care agencies in the area.
- It lists 1 specialisms with CQC; the typical agency in Derbyshire lists 6.
Based on the CQC register for Derbyshire as at Oct 2026.
Closest alternatives
Guides for families
Recently rated home care agencies near Chesterfield
- Eyam Domiciliary Service LtdApr 2026 · 1.0 miles
- One to One Support ServicesJun 2026 · 4.9 miles
- Community Rehabilitation ManagementDec 2025 · under 0.5 miles
Frequently asked about Home Care Direct
- What are Home Care Direct's fees?
- Home Care Direct hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- How did Home Care Direct score on each CQC key question?
- CQC rates five key questions. For Home Care Direct: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What services is Home Care Direct registered for?
- CQC lists Home Care Direct under: homecare agencies. Check which of these it is actively providing now.
- Who runs Home Care Direct?
- Home Care Direct is run by Homecare Direct Limited, the registered provider on the CQC register.
- Does Home Care Direct support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- When did CQC last rate Home Care Direct?
- 29 March 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Where is Home Care Direct based?
- 2 Dunston Court, Dunston Road, Chesterfield, S41 8NL. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Home Care Direct regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-3917351471 and was rated Good overall in March 2023.
Compare other agencies nearby
In Derbyshire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.