Home care agency · Alresford
Home Instead Central Hampshire
Illustrative photo, not of Home Instead Central Hampshire- Address
- Construct House, Winchester Road, Alresford, SO24 9EZ
- Run by
- Eminent Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2016 (10 years)
- Part of
- Home Instead
- Registered manager
- Alyson Marie Proctor
- Company check
- Active, trading since 2001 (25 years), accounts up to date (Companies House 04276520)
- Last CQC check
- 12 Oct 2017
- Typical fees Estimated
- £32.50–£40 an hour for visiting care, weekdays; live-in £1,560–£1,910 a week. Estimated from prices published locally (Home Instead branches publish rates above the national median); not a quote. How we estimate
Licensed by CQC for: Personal care
More in Winchester: Home care in Winchester (45) · Best rated home care agencies in Winchester · Dementia care at home in Winchester · Elderly care at home in Winchester · Physical disability care at home in Winchester · Live-in care in Winchester
See this service on the CQC website · CQC location ID 1-2980415639
Home Instead Central Hampshire at a glance
Registered with CQC as a home care agency, Home Instead Central Hampshire is based in Alresford, run by Eminent Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (October 2017), with Caring rated Outstanding, but Safe was rated Requires improvement. It is one of 45 CQC-registered home care agencies that have an office within 7 miles of Winchester; 19 of those are rated Good or Outstanding.
CQC ratings, area by area
- Safe23 of 227 in Hampshire
- Effective213 of 227 in Hampshire
- Caring22 of 227 in Hampshire
- Responsive203 of 227 in Hampshire
- Well-led175 of 227 in Hampshire
Ratings from CQC's most recent report, published 12 October 2017. Under each rating: how many agencies in Hampshire share it; for example, 22 of 227 agencies in Hampshire rated Outstanding for Caring.
Around Alresford
There is 1 other agency within 3 miles, 0 of them rated Good or Outstanding; the nearest is YourLife (Alresford), 0.6 miles away.
Every one of the 9 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Alresford and Itchen Valley ward, classed by ONS as larger rural (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Likely fees
We estimate visits from Home Instead Central Hampshire at £32.50–£40 an hour (visiting care, weekdays), based on published prices in the region (Home Instead branches publish rates above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £380 a week.
Live-in arrangements here usually cost £1,560–£1,910 weekly.
People with savings under £23,250 may get help from Hampshire Council after a needs and financial assessment.
The ratings in context
Looking at the five areas: Caring is rated Outstanding; Safe is rated below Good; 3 other areas are Good.
Across Hampshire, 22 of 227 rated agencies are Outstanding for Caring (10%), while 23 of 227 rated agencies are Requires improvement for Safe (10%).
If you are considering it, read the Safe section of the report first and ask what has changed since the inspection.
How its rating has changed
- Oct 2017
- Today Rating 9 years old
CQC rating timeline for this address.
Reports on the CQC website
- CQC inspection report 12 October 2017
The neighbourhood
- Ward
- Alresford and Itchen Valley
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- Winchester
- NHS area (integrated care board)
- NHS Hampshire and Isle of Wight Integrated Care Board
- Area classification
- Larger rural · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
Bigger map · Route planner · Map © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Home Instead Central Hampshire over the years
CQC registration dates from October 2016, so the service has been operating for around 10 years under its current registration.
Its only published overall rating so far is Good, from October 2017.
At 9 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Needs it is registered to meet
Taken from its CQC registration.
The company behind Home Instead Central Hampshire
Home Instead Central Hampshire is run by Eminent Care Limited (company 04276520), incorporated in 2001, 15 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
It trades under the Home Instead brand, which covers 144 services run by 137 registered providers.
Inspection findings in brief
- The inspection took place on 31 August and 5 September 2017 and was announced, to ensure staff we needed to speak with were available.
- Currently 46 people with diverse care needs, receive the regulated activity of personal care, although additional people received non-regulated activities, such as, light housekeeping and companionship.
- A registered manager is a person who has registered with the Care Quality Commission to manage the service.
- Like registered providers, they are 'registered persons'.
Inspected 5 September 2017; report published 12 October 2017. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Family reviews
Nobody has reviewed Home Instead Central Hampshire here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
What families ask about Home Instead Central Hampshire
- Who is the registered provider for Home Instead Central Hampshire?
- Eminent Care Limited is the registered provider for Home Instead Central Hampshire.
- What type of care does Home Instead Central Hampshire provide?
- Registration for Home Instead Central Hampshire covers: homecare agencies. Check which of these it offers today.
- Is Home Instead Central Hampshire rated well for safety?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What are Home Instead Central Hampshire's fees?
- Home Instead Central Hampshire has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Home Instead Central Hampshire a registered provider?
- It is. The CQC register records Home Instead Central Hampshire as a home care agency, location ID 1-2980415639 and was rated Good overall in October 2017.
- What is Home Instead Central Hampshire's address?
- Its office is at Construct House, Winchester Road, Alresford, SO24 9EZ. Carers travel to people's homes, so check it covers your street.
- How recent is Home Instead Central Hampshire's CQC rating?
- 12 October 2017 is when the current rating was published, 9 years ago. Check what has changed since, such as the manager or staffing.
- Does Home Instead Central Hampshire support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
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In Hampshire
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.