Home care agency · Wandsworth
Home Instead Wandsworth, Lambeth & Dulwich
Top rated 2026 · one of the services in London rated Outstanding by CQC
Illustrative photo, not of Home Instead Wandsworth, Lambeth & Dulwich- Address
- LU132 The Light Bulb, 1 Filament Walk, London, SW18 4GQ
- Run by
- Tony O'Flaherty Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2016 (10 years)
- Part of
- Home Instead
- Registered manager
- Anthony Vaughan O'Flaherty Sophie Clare Borer
- Company check
- Active, trading since 2010 (15 years), accounts up to date (Companies House 07464334)
- Last CQC check
- 20 Nov 2019
- Typical fees Estimated
- £38.50–£47 an hour for visiting care, weekdays; live-in £1,750–£2,140 a week. Estimate only (Home Instead branches publish rates above the national median), from published local rates. How we estimate
Regulated activities on its registration: Personal care
More in Wandsworth: Home care in Wandsworth (40) · Best rated home care agencies in Wandsworth · Dementia care at home in Wandsworth · Elderly care at home in Wandsworth · Physical disability care at home in Wandsworth · Live-in care in Wandsworth
Full report at cqc.org.uk · CQC location ID 1-2776209403
An overview of Home Instead Wandsworth, Lambeth & Dulwich
Home Instead Wandsworth, Lambeth & Dulwich is a CQC-registered home care agency in Wandsworth, run by Tony O'Flaherty Limited. Its CQC registration covers older people, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Outstanding overall (November 2019). It is one of 40 CQC-registered home care agencies that are based in the borough of Wandsworth; 28 of those are rated Good or Outstanding.
Home Instead Wandsworth, Lambeth & Dulwich over the years
CQC registration dates from July 2016, so the service has been operating for around 10 years under its current registration.
CQC has published 2 overall ratings for it (2017–2019), starting at Good and improving to Outstanding.
At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Reports on record: 2, with the most recent dated 20 November 2019.
Likely fees
We estimate visits from Home Instead Wandsworth, Lambeth & Dulwich at £38.50–£47 an hour (visiting care, weekdays), based on published prices in the region (Home Instead branches publish rates above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £450 a week.
Live-in arrangements here usually cost £1,750–£2,140 weekly.
If savings are under the upper limit (£23,250 in England), Wandsworth Council may pay part of the cost after a free care needs assessment.
Registered specialisms
Registration details from CQC.
What CQC's inspectors reported
- Care workers were knows as CAREGivers within the organisation.
- We will refer to them as such throughout the report.
- Feedback from people, relatives and healthcare professionals was positive.
- Terms such as "Excellent" and "Exceptional" were frequently used to describe both the attitude of CAREGivers and the delivery of care.
Inspected 26 September 2019; report published 20 November 2019. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Around Wandsworth
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Trio Care Agency, under 0.5 miles away.
18 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Wandsworth Town ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS South West London ICB.
The company behind Home Instead Wandsworth, Lambeth & Dulwich
Home Instead Wandsworth, Lambeth & Dulwich is run by Tony O'flaherty Limited (company 07464334), incorporated in 2010, 5 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
It trades under the Home Instead brand, which covers 144 services run by 137 registered providers.
Earlier inspections
- May 2017
- Nov 2019
- Today Rating 6 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 20 November 2019
- CQC inspection report 23 May 2017
Finding it
- Ward
- Wandsworth Town
- Parliamentary constituency
- Putney
- Integrated care board
- NHS South West London Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in SW18 (13)
Bigger map · Directions · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Ratings for safety, care and leadership
- Safe28 of 28 in Wandsworth
- Effective27 of 28 in Wandsworth
- Caring4 of 28 in Wandsworth
- Responsive27 of 28 in Wandsworth
- Well-led3 of 28 in Wandsworth
CQC key question ratings, published 20 November 2019. Under each rating: how many agencies in Wandsworth share it; for example, 4 of 28 agencies in Wandsworth rated Outstanding for Caring.
The ratings in context
Area by area, Caring and Well-led are rated Outstanding; 3 other areas are Good.
Across Wandsworth, 4 of 28 rated agencies are Outstanding for Caring (14%), while 3 of 28 rated agencies are Outstanding for Well-led (11%).
Outstanding ratings for a single area are uncommon; the Caring and Well-led section of the report gives examples of what inspectors saw.
Family reviews
Nobody has reviewed Home Instead Wandsworth, Lambeth & Dulwich here yet. Have you used it? A short, honest review helps the next family decide.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Home Instead Wandsworth, Lambeth & Dulwich compares
- Rated Outstanding. Across Wandsworth, 100% of the 28 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (November 2019) is more recent than 4% of agency ratings in Wandsworth.
- Registered with CQC in 2016: it has been registered longer than 75% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Wandsworth lists 6.
Benchmarked against all CQC-registered home care agencies in Wandsworth (Oct 2026).
Closest alternatives
Guides for families
Recently rated home care agencies near Wandsworth
- Domiciliary Care Agency SurreySep 2025 · under 0.5 miles
- Bluebird Care Clapham and StreathamApr 2026 · 0.8 miles
- Mia Care Services LtdDec 2025 · 0.9 miles
Quick answers about Home Instead Wandsworth, Lambeth & Dulwich
- Who runs Home Instead Wandsworth, Lambeth & Dulwich?
- The registered provider is Tony O'Flaherty Limited, according to CQC.
- What type of care does Home Instead Wandsworth, Lambeth & Dulwich provide?
- Home Instead Wandsworth, Lambeth & Dulwich is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- How is Home Instead Wandsworth, Lambeth & Dulwich rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Outstanding. Read Safe and Well-led first; they say most about reliability.
- How much does care from Home Instead Wandsworth, Lambeth & Dulwich cost?
- Home Instead Wandsworth, Lambeth & Dulwich hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
- Is Home Instead Wandsworth, Lambeth & Dulwich a registered provider?
- Home Instead Wandsworth, Lambeth & Dulwich is on the CQC register as a home care agency (ID 1-2776209403) and was rated Outstanding overall in November 2019.
- What is Home Instead Wandsworth, Lambeth & Dulwich's address?
- Its office is at LU132 The Light Bulb, 1 Filament Walk, London, SW18 4GQ. Carers travel to people's homes, so check it covers your street.
- When did CQC last rate Home Instead Wandsworth, Lambeth & Dulwich?
- The latest rating is dated 20 November 2019, 6 years ago; ask whether there have been changes since.
- Does Home Instead Wandsworth, Lambeth & Dulwich support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
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In Wandsworth
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.