Home care agency · Lewisham

Housing 21 - Cedar Court

Rated Good by CQC Rating published 14 January 2023 Rating 3 years old
A home carer helping an older man with his hair at home Illustrative photo, not of Housing 21 - Cedar Court
Address
9-13 Somertrees Avenue, Grove Park, London, SE12 0LR
Run by
Housing 21 (47 services)
Type of provider
Independent
Service
Home care agency, Supported housing
Dementia
Registered with CQC to support people living with dementia
Pets
Pets welcome (as stated on housing21.org.uk)
Registered with CQC
November 2010 (15 years)
Part of
Housing & Care 21
Registered manager
Jane Brown-Dosoo
Company check
Active, accounts up to date (Companies House IP16791R)
Last CQC check
14 Jan 2023
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate

Licensed by CQC for: Personal care

Read the full CQC inspection report · CQC location ID 1-125498115

An overview of Housing 21 - Cedar Court

Housing 21 - Cedar Court is a CQC-registered home care agency in Lewisham, run by Housing 21. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (January 2023). It is one of 85 CQC-registered home care agencies that are based in the borough of Lewisham; 28 of those are rated Good or Outstanding.

What CQC's inspectors reported

  • eople told us they received good quality care and they had seen improvements in the support staff provided since the last inspection.
  • The provider had processes in place to ensure suitable staff were employed to provide care and support.
  • Staff were supported through ongoing supervision, appraisal and training.
  • The registered manager implemented the provider's medicines policy to ensure staff administered medicines to people in a safe way.

Inspected 9 November 2022; report published 14 January 2023; supporting 40 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Reading Housing 21 - Cedar Court's CQC ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 24 of the 46 other agencies in Lewisham that CQC has rated.

CQC ratings, area by area

  • SafeGood26 of 47 in Lewisham
  • EffectiveGood38 of 47 in Lewisham
  • CaringGood40 of 47 in Lewisham
  • ResponsiveGood37 of 47 in Lewisham
  • Well-ledGood25 of 47 in Lewisham

CQC key question ratings, published 14 January 2023. Under each rating: how many agencies in Lewisham share it.

Costs to expect

We estimate visits from Housing 21 - Cedar Court at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

For live-in care, expect around £1,620–£1,980 a week in this region.

If savings are under the upper limit (£23,250 in England), Lewisham Council may pay part of the cost after a free care needs assessment.

Who the service is registered for

From the CQC register; ask how each need is met in practice.

How its rating has changed

  1. Feb 2017 Good
  2. Sep 2018 Requires improvement
  3. May 2020 Requires improvement
  4. Nov 2020 Inspected but not rated
  5. Jun 2021 Requires improvement
  6. Aug 2022 Requires improvement
  7. Jan 2023 Good
  8. Today Rating 3 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

Reports on the CQC website

Finding it

Ward
Grove Park
Parliamentary constituency
Lewisham East
NHS area (integrated care board)
NHS South East London Integrated Care Board
Area classification
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in SE12 (5)

View on OpenStreetMap · Directions · © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Cerene Care LTD, under 0.5 miles away.

6 of the 14 nearest rated agencies have a more recent rating than this one.

It sits in Grove Park ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

Track record

Housing 21 - Cedar Court has been registered with CQC since November 2010, about 15 years.

CQC has published 7 overall ratings for it (2017–2023), starting at Good; it has gone up 1 and down 1 time, and is now Good.

3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

CQC lists 6 reports for this location, the latest dated 14 January 2023.

The registered provider

Housing 21 - Cedar Court is run by Housing 21 (company IP16791R).

At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.

Housing 21 runs 47 CQC-registered services across 19 council areas; 45 of the 47 with a rating are Good or Outstanding (96%), against 88% for the same mix of services across England.

2 of its services are in Lewisham.

It trades under the Housing & Care 21 brand, which covers 47 services run by 1 registered provider.

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Housing 21 - Cedar Court against its area

  • Rated Good. Across Lewisham, 62% of the 45 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (January 2023) is more recent than 56% of agency ratings in Lewisham.
  • Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Lewisham lists 6.

All figures compare it with other home care agencies in Lewisham; CQC register, Oct 2026.

Closest alternatives

Guides for families

Lewisham: home care agencies inspected recently

Quick answers about Housing 21 - Cedar Court

Is Housing 21 - Cedar Court rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
How much does care from Housing 21 - Cedar Court cost?
Housing 21 - Cedar Court hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Which provider runs Housing 21 - Cedar Court?
The registered provider is Housing 21, according to CQC.
What kind of care can Housing 21 - Cedar Court offer?
Registration for Housing 21 - Cedar Court covers: homecare agencies, supported housing. Check which of these it offers today.
When was Housing 21 - Cedar Court last inspected?
The rating now shown was published on 14 January 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.
Does Housing 21 - Cedar Court support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is Housing 21 - Cedar Court regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-125498115 and was rated Good overall in January 2023.
What is Housing 21 - Cedar Court's address?
Its office is at 9-13 Somertrees Avenue, Grove Park, London, SE12 0LR. Carers travel to people's homes, so check it covers your street.

Home care in nearby towns

In Lewisham

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Housing 21 - Cedar Court: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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