Home care agency · Birmingham
iCare Living Limited
Illustrative photo, not of iCare Living Limited- Address
- 105 Burnham Road, Birmingham, B44 8HX
- Run by
- iCare Living Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2014 (12 years)
- Registered manager
- Emma Louise Worton
- Company check
- Active, trading since 2014 (12 years), accounts up to date (Companies House 08906351)
- Last CQC check
- 26 Jul 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered activities: Personal care · Treatment of disease, disorder or injury
More in Birmingham: Home care in Birmingham (292) · Best rated home care agencies in Birmingham · Dementia care at home in Birmingham · Elderly care at home in Birmingham · Physical disability care at home in Birmingham · Live-in care in Birmingham
Open CQC's full report · CQC location ID 1-1553474821
The service in brief
iCare Living Limited is a CQC-registered home care agency that also provides supported living in Birmingham. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
At its most recent rating, CQC judged it Good overall (July 2019). It is one of 116 CQC-registered home care agencies that have an office within 7 miles of Streetly; 58 of those are rated Good or Outstanding.
How long it has been running
Registered in August 2014, it has 12 years on the CQC register.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Reports on record: 2, with the most recent dated 26 July 2019.
Who it can help
As listed with the regulator.
The inspection, summarised
- Management had taken onboard the concerns raised in an anonymous complaint and used the information to make positive changes to the service.
- Staff were on board with the changes being introduced and felt they were being listened to by management.
- People were supported by a group of staff who had received training in how to recognise signs of abuse.
- Where concerns of a safeguarding nature arose, these concerns were reported and acted on appropriately.
Inspected 26 June 2019; report published 26 July 2019. From the regulator's own summary (Open Government Licence). Read the full report.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is River Of Care Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).
9 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Oscott ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.
The ratings in context
All five areas CQC looks at are rated Good for iCare Living Limited: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 107 of the 184 other agencies in Birmingham that CQC has rated.
What it may cost
We estimate visits from iCare Living Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
People with savings under £23,250 may get help from Birmingham Council after a needs and financial assessment.
How its rating has changed
- Nov 2016
- Jul 2019
- Today Rating 7 years old
Overall ratings CQC has published for this location, oldest first.
CQC reports
- CQC inspection report 26 July 2019
- CQC inspection report 8 November 2016
Location and local area
- Ward
- Oscott
- Council
- Birmingham City Council · paying for care
- Parliamentary constituency
- Birmingham Erdington
- NHS integrated care board
- NHS Birmingham and Solihull Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in B44 (10)
Bigger map · Route planner · Map © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
CQC ratings, area by area
- Safe132 of 185 in Birmingham
- Effective155 of 185 in Birmingham
- Caring162 of 185 in Birmingham
- Responsive159 of 185 in Birmingham
- Well-led108 of 185 in Birmingham
As rated by CQC, published 26 July 2019. Under each rating: how many agencies in Birmingham share it.
The company behind iCare Living Limited
iCare Living Limited is run by Icare Living Limited (company 08906351), incorporated in 2014.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
Family reviews
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How iCare Living Limited compares
- Rated Good. Across Birmingham, 77% of the 175 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (July 2019) is more recent than 31% of agency ratings in Birmingham.
- Registered with CQC in 2014: it has been registered longer than 84% of home care agencies in the area.
- It lists 10 specialisms with CQC; the typical agency in Birmingham lists 6.
Benchmarked against all CQC-registered home care agencies in Birmingham (Oct 2026).
Also nearby
Guides for families
Newer ratings near Birmingham
- Sevacare - KingstandingMay 2025 · 2.6 miles
- Black Country Management Limited trading as Bluebird Care WalsallMar 2026 · 3.2 miles
- My Pillar LimitedAug 2025 · 3.8 miles
iCare Living Limited: common questions
- What are iCare Living Limited's fees?
- We don't have published prices from iCare Living Limited yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- What services is iCare Living Limited registered for?
- Its CQC registration covers homecare agencies, supported living. Ask iCare Living Limited how it would adapt if needs increase.
- Where is iCare Living Limited based?
- 105 Burnham Road, Birmingham, B44 8HX. That is the office; visits happen in your own home, so confirm your area is covered.
- Is iCare Living Limited registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How is iCare Living Limited rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- When did CQC last rate iCare Living Limited?
- 26 July 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
- Is iCare Living Limited regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-1553474821 and was rated Good overall in July 2019.
Look further afield
In Birmingham
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.