Home care agency · Nelson

Icare Solutions NW Ltd

Rated Good by CQC Rating published 12 October 2022 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from October 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
An older couple playing a stacking game at a table Illustrative photo, not of Icare Solutions NW Ltd
Address
23-25 Market Square, Nelson, BB9 7LP
Run by
icare Solutions NW Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2019 (7 years)
Registered manager
Akeel Mohammed
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10582401)
Last CQC check
12 Oct 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered activities: Personal care

More in Nelson: Home care in Nelson (64) · Best rated home care agencies in Nelson · Dementia care at home in Nelson · Elderly care at home in Nelson · Physical disability care at home in Nelson · Live-in care in Nelson

Open CQC's full report · CQC location ID 1-6371731906

Introducing Icare Solutions NW Ltd

Icare Solutions NW Ltd is a CQC-registered home care agency in Nelson, run by icare Solutions NW Ltd. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (October 2022). It is one of 64 CQC-registered home care agencies that have an office within 7 miles of Nelson; 40 of those are rated Good or Outstanding.

Who runs it

Icare Solutions NW Ltd is run by Icare Solutions Nw Ltd (company 10582401), incorporated in 2017, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other residential care.

History with CQC

Registered in February 2019, it has 7 years on the CQC register.

One overall rating to date: Good, published October 2022.

It has gone 4 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Budgeting for this agency

We estimate visits from Icare Solutions NW Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

If savings are under the upper limit (£23,250 in England), Lancashire Council may pay part of the cost after a free care needs assessment.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Complete Care Services North West Nelson, under 0.5 miles away.

8 of the 15 nearest rated agencies have a more recent rating than this one.

It sits in Bradley ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Lancashire and South Cumbria ICB.

Who the service is registered for

From the CQC register; ask how each need is met in practice.

Ratings over time

  1. Oct 2022 Good
  2. Today Rating 4 years old

Overall ratings CQC has published for this location, oldest first.

Inspection reports to read

Area and map

Ward
Bradley
Parliamentary constituency
Pendle and Clitheroe
Integrated care board
NHS Lancashire and South Cumbria Integrated Care Board
Urban or rural
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in BB9 (25)

See the wider area · Directions · © OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

Safe, effective, caring, responsive, well-led

  • SafeGood194 of 212 in Lancashire
  • EffectiveGood204 of 212 in Lancashire
  • CaringGood199 of 212 in Lancashire
  • ResponsiveGood197 of 212 in Lancashire
  • Well-ledGood191 of 212 in Lancashire

From CQC's latest report, published 12 October 2022. Under each rating: how many agencies in Lancashire share it.

Strengths and weak spots in the ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 190 of the 211 other agencies in Lancashire that CQC has rated.

Inspection findings in brief

  • People using the services of Icare Solutions NW Ltd benefited from a service that was committed to providing safe and high-quality care and support.
  • People were placed at the heart of their own care and support plan.
  • The service matched care staff with people so that people were supported by a consistent staff team who knew their needs well and shared similar interests.
  • Staff recruitment process ensured staff were safe to work with people.

Inspected 9 September 2022; report published 12 October 2022. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Family reviews

No family has reviewed Icare Solutions NW Ltd on The Care Panel so far.

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Icare Solutions NW Ltd against its area

  • Rated Good. Across Lancashire, 97% of the 211 rated home care agencies are Good or Outstanding and 10 are Outstanding.
  • Its rating (October 2022) is more recent than 60% of agency ratings in Lancashire.
  • Registered with CQC in 2019: it has been registered longer than 57% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Lancashire lists 5.

All figures compare it with other home care agencies in Lancashire; CQC register, Oct 2026.

Also nearby

Guides for families

Nelson: home care agencies inspected recently

What families ask about Icare Solutions NW Ltd

What type of care does Icare Solutions NW Ltd provide?
Registration for Icare Solutions NW Ltd covers: homecare agencies. Check which of these it offers today.
Who is the registered provider for Icare Solutions NW Ltd?
CQC lists icare Solutions NW Ltd as the provider responsible for Icare Solutions NW Ltd.
What are Icare Solutions NW Ltd's fees?
Icare Solutions NW Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Is Icare Solutions NW Ltd rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
Where is Icare Solutions NW Ltd based?
The agency's base is 23-25 Market Square, Nelson, BB9 7LP. Confirm that its carers travel to your area.
Is Icare Solutions NW Ltd a registered provider?
It is. The CQC register records Icare Solutions NW Ltd as a home care agency, location ID 1-6371731906 and was rated Good overall in October 2022.
Can Icare Solutions NW Ltd care for someone with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
How recent is Icare Solutions NW Ltd's CQC rating?
The rating now shown was published on 12 October 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.

More home care agencies nearby

In Lancashire

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Icare Solutions NW Ltd: rated Good by CQC, on The Care Panel

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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.

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