Home care agency · Salisbury

Independent Living Solutions Limited

Rated Good by CQC Rating published 26 June 2018 Rating 8 years old
Rated 8 years ago. CQC's last published rating for this service is from June 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A support worker reading with an older man Illustrative photo, not of Independent Living Solutions Limited
Address
1a, Boscombe Down Business Park, Mills Way, Amesbury, Salisbury, SP4 7RX
Run by
Independent Living Solutions Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
January 2011 (15 years)
Registered manager
Joanna Maria Neilson
Company check
Active, trading since 2000 (26 years), accounts up to date (Companies House 03946793)
Last CQC check
26 Jun 2018
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered activities: Personal care · Treatment of disease, disorder or injury

CQC page for this service · CQC location ID 1-133764412

About this agency

Independent Living Solutions Limited in Salisbury is registered with the Care Quality Commission as a home care agency.

CQC rated it Good overall (June 2018). Effective was rated Requires improvement. It is one of 12 CQC-registered home care agencies that have an office within 7 miles of Amesbury; 9 of those are rated Good or Outstanding.

Who runs it

Independent Living Solutions Limited is run by Independent Living Solutions Limited (company 03946793), incorporated in 2000, 10 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

The five key questions

  • SafeGood96 of 110 in Wiltshire
  • EffectiveRequires improvement7 of 110 in Wiltshire
  • CaringGood103 of 110 in Wiltshire
  • ResponsiveGood104 of 110 in Wiltshire
  • Well-ledGood97 of 110 in Wiltshire

Ratings from CQC's most recent report, published 26 June 2018. Under each rating: how many agencies in Wiltshire share it.

Likely fees

We estimate visits from Independent Living Solutions Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

With savings below £23,250, Wiltshire Council may contribute once it has carried out a free needs assessment.

Around Salisbury

There are 6 other agencies within 3 miles, 5 of them rated Good or Outstanding; the nearest is Serene Healthcare Group Office, under 0.5 miles away.

Every one of the 14 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Amesbury East & Bulford ward, classed by ONS as urban (further from a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.

Independent Living Solutions Limited over the years

Registered in January 2011, it has 15 years on the CQC register.

CQC has published 2 overall ratings for it (2017–2018), starting at Requires improvement and improving to Good.

No new overall rating has been published for 8 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

Reports on record: 5, with the most recent dated 26 June 2018.

Strengths and weak spots in the ratings

Area by area, Effective is rated below Good; 4 other areas are Good.

Across Wiltshire, 7 of 110 rated agencies are Requires improvement for Effective (6%).

If you are considering it, read the Effective section of the report first and ask what has changed since the inspection.

Who it can help

  • Services for everyone

Taken from its CQC registration.

Past CQC ratings

  1. May 2017 Requires improvement
  2. Jun 2018 Good
  3. Today Rating 8 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

Published inspection reports

Area and map

Ward
Amesbury East & Bulford
Parliamentary constituency
East Wiltshire
NHS planning area
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
Type of area
Urban, further from a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Home care in SP4 (12)

View on OpenStreetMap · Directions · OpenStreetMap (ODbL)

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.

What inspectors found

  • The inspection took place on 19 and 27 April 2018 and was announced.
  • Independent Living Solutions provides specialist care and support packages to people living in their own homes.
  • They work with people who have an identified need such as spinal cord injury, brain injury or cerebral palsy.
  • They provide a case management and rehabilitation service to children and adults.

Inspected 27 April 2018; report published 26 June 2018. From the regulator's own summary (Open Government Licence). Read the full report.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across Wiltshire, 90% of the 110 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (June 2018) is more recent than 2% of agency ratings in Wiltshire.
  • Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
  • It lists 1 specialisms with CQC; the typical agency in Wiltshire lists 6.
  • Areas CQC rated below Good: Effective (6% of home care agencies in Wiltshire are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered home care agency in Wiltshire, CQC data for Oct 2026.

Other agencies close by

Guides for families

Other home care agencies near Amesbury with recent ratings

Frequently asked about Independent Living Solutions Limited

Is Independent Living Solutions Limited regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-133764412 and was rated Good overall in June 2018.
When was Independent Living Solutions Limited last inspected?
The latest rating is dated 26 June 2018, 8 years ago; ask whether there have been changes since.
Is Independent Living Solutions Limited rated well for safety?
CQC rates five key questions. For Independent Living Solutions Limited: Safe: Good; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
Does Independent Living Solutions Limited support people with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
What is Independent Living Solutions Limited's address?
The agency works from 1a, Boscombe Down Business Park, Mills Way, Amesbury, Salisbury, SP4 7RX; ask which postcodes its carers cover.
What type of care does Independent Living Solutions Limited provide?
Its CQC registration covers homecare agencies. Ask Independent Living Solutions Limited how it would adapt if needs increase.
What are Independent Living Solutions Limited's fees?
No fee list from Independent Living Solutions Limited has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.

More home care agencies nearby

In Wiltshire

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Independent Living Solutions Limited: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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