Home care agency · Fleet

Ivory Homecare

Rated Good by CQC Rating published 5 April 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from April 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with women in wheelchairs Illustrative photo, not of Ivory Homecare
Address
Centaur House, Ancells Road, Ancells Business Park, Fleet, GU51 2UJ
Run by
Ivory Home Care
Type of provider
Independent (owner-run)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2010 (15 years)
Registered manager
*
Last CQC check
5 Apr 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Licensed by CQC for: Personal care

More in Fleet: Home care in Fleet (102) · Best rated home care agencies in Fleet · Dementia care at home in Fleet · Elderly care at home in Fleet · Physical disability care at home in Fleet · Live-in care in Fleet

CQC page for this service · CQC location ID 1-132818021

An overview of Ivory Homecare

Ivory Homecare is a CQC-registered home care agency in Fleet, run by Ivory Home Care. Its CQC registration covers adults of all ages, including people living with dementia and physical disabilities.

At its most recent rating, CQC judged it Good overall (April 2019). It is one of 102 CQC-registered home care agencies that have an office within 7 miles of Fleet; 48 of those are rated Good or Outstanding.

Registered specialisms

Taken from its CQC registration.

The ratings in context

All five areas CQC looks at are rated Good for Ivory Homecare: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 174 of the 226 other agencies in Hampshire that CQC has rated.

Rating history

  1. Oct 2016 Good
  2. Apr 2019 Good
  3. Today Rating 7 years old

Overall ratings CQC has published for this location, oldest first.

Inspection reports to read

The neighbourhood

Ward
Fleet East
Parliamentary constituency
North East Hampshire
NHS area (integrated care board)
NHS Hampshire and Isle of Wight Integrated Care Board
ONS area type
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Home care in GU51 (24)

Bigger map · How to get there · Base map © OpenStreetMap

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.

Each area CQC checks

  • SafeGood201 of 227 in Hampshire
  • EffectiveGood213 of 227 in Hampshire
  • CaringGood200 of 227 in Hampshire
  • ResponsiveGood203 of 227 in Hampshire
  • Well-ledGood175 of 227 in Hampshire

Ratings from CQC's most recent report, published 5 April 2019. Under each rating: how many agencies in Hampshire share it.

Track record

CQC registration dates from November 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

There are 4 CQC reports on file for this address; the newest is from 5 April 2019.

From the latest CQC inspection

  • About the service: Ivory Homecare provides personal care and support to people living in their own homes.
  • People's experience of using this service: • People received high quality care that was safe, effective, caring, responsive and well led. • People were very happy with the service provided.
  • Without exception, people and their relatives provided positive feedback about all aspects of the care they received. • One relative told us, "I don't know how I would have coped without them.
  • If any concerning information is received we may inspect sooner. 4 Ivory Homecare Inspection report 05 April 2019 The five questions we ask about services and what we found We always ask the following five questions of services.

Inspected 18 March 2019; report published 5 April 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Costs to expect

We estimate visits from Ivory Homecare at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

Council help is possible below £23,250 in savings: ask Hampshire Council for a free care needs assessment.

The company behind Ivory Homecare

Ivory Homecare is the only service its provider, Ivory Home Care, runs, so it is an independent, single-site operator rather than part of a chain.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 7 of them rated Good or Outstanding, and the closest is Heartview Care Services, under 0.5 miles away.

7 of the 9 nearest rated agencies have a more recent rating than this one.

It sits in Fleet East ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.

Family reviews

No family has reviewed Ivory Homecare on The Care Panel so far.

Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.

Looking at Ivory Homecare for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Ivory Homecare

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

How Ivory Homecare compares

  • Rated Good. Across Hampshire, 91% of the 225 rated home care agencies are Good or Outstanding and 17 are Outstanding.
  • Its rating (April 2019) is more recent than 20% of agency ratings in Hampshire.
  • Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
  • It lists 4 specialisms with CQC; the typical agency in Hampshire lists 5.

Compared with every CQC-registered home care agency in Hampshire. Source: CQC register, Oct 2026.

Nearest home care agencies

Guides for families

Fleet: home care agencies inspected recently

Questions about Ivory Homecare

What is Ivory Homecare's address?
Centaur House, Ancells Road, Ancells Business Park, Fleet, GU51 2UJ is the agency's office; check it serves your postcode.
Is Ivory Homecare registered with CQC?
Yes. Ivory Homecare is registered with the Care Quality Commission as a home care agency (location ID 1-132818021) and was rated Good overall in April 2019.
Is Ivory Homecare registered for dementia care?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
How recent is Ivory Homecare's CQC rating?
The rating now shown was published on 5 April 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
What type of care does Ivory Homecare provide?
Ivory Homecare is registered for homecare agencies. Ask which of these it provides at the moment.
Which provider runs Ivory Homecare?
On CQC's register the provider is Ivory Home Care.
How much does care from Ivory Homecare cost?
We don't have published prices from Ivory Homecare yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
How is Ivory Homecare rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.

Look further afield

In Hampshire

Providers: display this rating on your own site

Ivory Homecare: rated Good by CQC, on The Care Panel

Paste this snippet into any page of your site; it keeps itself in step with your CQC rating.

Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.

CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Fleet.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.

Cookie settings