Home care agency · Basildon
Kemfa Services Limited
Illustrative photo, not of Kemfa Services Limited- Address
- Unit 29, Cornwallis House, Howard Chase, Basildon, SS14 3BB
- Run by
- KEMFA SERVICES LIMITED (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2017 (9 years)
- Registered manager
- Ememerha Makanjola Ogunfolaju
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10614155)
- Last CQC check
- 13 Oct 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered activities: Personal care
More in Basildon: Home care in Basildon (120) · Best rated home care agencies in Basildon · Dementia care at home in Basildon · Elderly care at home in Basildon · Physical disability care at home in Basildon · Live-in care in Basildon
Read the full CQC inspection report · CQC location ID 1-4043122731
The service in brief
Kemfa Services Limited in Basildon is registered with the Care Quality Commission as a home care agency, run by KEMFA SERVICES LIMITED. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities and eating disorders among its specialisms.
CQC rated it Good overall (October 2025). It is one of 120 CQC-registered home care agencies that have an office within 7 miles of Basildon; 66 of those are rated Good or Outstanding.
Key points from CQC's visit
- Kemfa Services Limited provides personal care and support to people who require assistance in their own home.
- The service is registered to support people of all ages including those with dementia, people with a learning disability and autistic people, people with an eating disorder and physically disabled people.
- They are also registered to provide services for children of all ages.
- People and their relatives were satisfied with the support they received from the service and felt the service had improved.
Inspected 12 July 2018; report published 11 October 2018. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Who runs it
Kemfa Services Limited is run by Kemfa Services Ltd (company 10614155), incorporated in 2017.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is medical nursing home activities, care for people with learning disabilities, mental health problems or substance misuse, residential care for older and disabled people and social work without accommodation for older and disabled people (which includes home care).
KEMFA SERVICES LIMITED runs 2 CQC-registered services across 2 council areas.
Percentage scores by area
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Kemfa Services Limited scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 22 July 2025, published 4 March 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Earlier inspections
- Oct 2018
- Mar 2025
- Today Rating 1 year old
Overall ratings CQC has published for this location, oldest first.
CQC documents
- CQC inspection report 11 October 2018
Where it is
- Ward
- Fryerns
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Basildon and Billericay
- Local NHS (ICB)
- NHS Essex Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in SS14 (22)
See the wider area · Route planner · OpenStreetMap (ODbL)
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Ratings for safety, care and leadership
- Safe75% score271 of 312 in Essex
- Effective75% score290 of 311 in Essex
- Caring75% score291 of 311 in Essex
- Responsive75% score292 of 311 in Essex
- Well-led75% score234 of 312 in Essex
As rated by CQC, published 13 October 2025. Under each rating: how many agencies in Essex share it.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Home Instead, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (8 of the nearest 25).
Its rating is more recent than any of the 11 nearest rated agencies.
It sits in Fryerns ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
What it may cost
We estimate visits from Kemfa Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
People with savings under £23,250 may get help from Essex Council after a needs and financial assessment.
How long it has been running
Kemfa Services Limited has been registered with CQC since July 2017, about 9 years.
CQC has published 3 overall ratings for it (2018–2025), starting at Good and staying Good every time.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Kemfa Services Limited: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 233 of the 311 other agencies in Essex that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Who the service is registered for
Registration details from CQC.
Family reviews
No family has reviewed Kemfa Services Limited on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Kemfa Services Limited in local context
- Rated Good. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (October 2025) is more recent than 89% of agency ratings in Essex.
- Registered with CQC in 2017: it has been registered longer than 70% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Essex lists 6.
Benchmarked against all CQC-registered home care agencies in Essex (Oct 2026).
Nearest home care agencies
Guides for families
Other home care agencies near Basildon with recent ratings
- J.C.Michael Groups Ltd BasildonSep 2025 · under 0.5 miles
- Bluebird Care (Essex West)Aug 2026 · 2.3 miles
- All4One Care Services LtdSep 2025 · 3.4 miles
Kemfa Services Limited questions answered
- Where is Kemfa Services Limited?
- The agency works from Unit 29, Cornwallis House, Howard Chase, Basildon, SS14 3BB; ask which postcodes its carers cover.
- Is Kemfa Services Limited regulated by the Care Quality Commission?
- Yes. Kemfa Services Limited is registered with the Care Quality Commission as a home care agency (location ID 1-4043122731) and was rated Good overall in October 2025.
- Does Kemfa Services Limited support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- When did CQC last rate Kemfa Services Limited?
- The latest rating is dated 13 October 2025, 1 year ago; ask whether there have been changes since.
- What services is Kemfa Services Limited registered for?
- CQC lists Kemfa Services Limited under: homecare agencies. Check which of these it is actively providing now.
- Who runs Kemfa Services Limited?
- Kemfa Services Limited is run by KEMFA SERVICES LIMITED, the registered provider on the CQC register.
- How much does Kemfa Services Limited charge?
- Kemfa Services Limited's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Kemfa Services Limited rated well for safety?
- CQC rates five key questions. For Kemfa Services Limited: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
More home care agencies nearby
In Essex
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.