Home care agency · Ashford
Kent Enablement at Home
Illustrative photo, not of Kent Enablement at Home- Address
- Kroner House, Ashford, TN24 8XU
- Run by
- Kent County Council (14 services)
- Type of provider
- Council-run
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2014 (12 years)
- Part of
- Kent County Council
- Registered manager
- Jacqueline Ann Peters
- Last CQC check
- 6 Jul 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Personal care
More in Ashford: Home care in Ashford (33) · Best rated home care agencies in Ashford · Dementia care at home in Ashford · Elderly care at home in Ashford · Physical disability care at home in Ashford · Live-in care in Ashford
Open CQC's full report · CQC location ID 1-1573513396
The service in brief
Registered with CQC as a home care agency, Kent Enablement at Home is based in Ashford, run by Kent County Council. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (July 2019). It is one of 33 CQC-registered home care agencies that have an office within 7 miles of Ashford; 12 of those are rated Good or Outstanding.
Kent Enablement at Home over the years
Kent Enablement at Home has been registered with CQC since August 2014, about 12 years.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
2 reports have been published for this location, most recently on 6 July 2019.
Registered specialisms
Specialisms as registered with CQC.
Likely fees
We estimate visits from Kent Enablement at Home at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
People with savings under £23,250 may get help from Kent Council after a needs and financial assessment.
Reading Kent Enablement at Home's CQC ratings
All five areas CQC looks at are rated Good for Kent Enablement at Home: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 159 of the 225 other agencies in Kent that CQC has rated.
Around Ashford
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 7 of them rated Good or Outstanding, and the closest is Nurse Plus UK - Ashford, under 0.5 miles away.
10 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Bockhanger ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
From the latest CQC inspection
- People spoke positively about the service they received saying the staff had supported them to increase their skills and independence.
- People were at the centre of their care and support and developed outcomes and goals that were worked towards and eventually achieved.
- Comments from people included, "They are wonderful, and I am very, very grateful that I can have them" and "They are caring and kind, I don't know what I would have done without them." People's safety had been closely monitored with guidance in place for staff to follow to reduce potential risks.
- People were promptly referred to other healthcare agencies for support if a risk was identified.
Inspected 28 May 2019; report published 6 July 2019. From the regulator's own summary (Open Government Licence). Read the full report.
How CQC rated each area
- Safe178 of 226 in Kent
- Effective194 of 226 in Kent
- Caring203 of 226 in Kent
- Responsive198 of 225 in Kent
- Well-led160 of 226 in Kent
CQC key question ratings, published 6 July 2019. Under each rating: how many agencies in Kent share it.
The registered provider
Kent County Council runs 14 CQC-registered services; 14 of the 14 with a rating are Good or Outstanding (100%), against 85% for the same mix of services across England.
All 14 are in Kent, so it is a local operator rather than a national chain.
It trades under the Kent County Council brand, which covers 14 services run by 1 registered provider.
Ratings over time
- Nov 2016
- Jul 2019
- Today Rating 7 years old
Every overall rating on record for this location, earliest first.
CQC reports
- CQC inspection report 6 July 2019
- CQC inspection report 25 November 2016
Location and local area
- Ward
- Bockhanger
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Ashford
- NHS planning area
- NHS Kent and Medway Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in TN24 (15)
Bigger map · Route planner · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Family reviews
No family has reviewed Kent Enablement at Home on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
What families ask about Kent Enablement at Home
- Is Kent Enablement at Home registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When did CQC last rate Kent Enablement at Home?
- CQC published the current rating on 6 July 2019, 7 years ago. Older ratings are common, so ask about changes since.
- Where is Kent Enablement at Home based?
- Kroner House, Ashford, TN24 8XU is the agency's office; check it serves your postcode.
- Is Kent Enablement at Home a registered provider?
- Yes. Kent Enablement at Home is registered with the Care Quality Commission as a home care agency (location ID 1-1573513396) and was rated Good overall in July 2019.
- What are Kent Enablement at Home's fees?
- Kent Enablement at Home has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How did Kent Enablement at Home score on each CQC key question?
- CQC rates five key questions. For Kent Enablement at Home: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What type of care does Kent Enablement at Home provide?
- Kent Enablement at Home is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Who runs Kent Enablement at Home?
- The registered provider is Kent County Council, according to CQC.
Home care in nearby towns
In Kent
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.