Home care agency · Nottingham
Kind Healthcare Ltd
Illustrative photo, not of Kind Healthcare Ltd- Address
- CASTLE CAVENDISH ENTERPRISE CENTRE 63-67 St. Peters Street, Radford, Nottingham, NG7 3EN
- Run by
- Kind Healthcare Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- February 2022 (4 years)
- Registered manager
- Ann-Marie Toner
- Company check
- Active, trading since 2021 (5 years), accounts up to date (Companies House 13532883)
- Last CQC check
- 16 Jan 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Personal care
More in Nottingham: Home care in Nottingham (246) · Best rated home care agencies in Nottingham · Elderly care at home in Nottingham · Physical disability care at home in Nottingham · Mental health care at home in Nottingham · Live-in care in Nottingham
CQC page for this service · CQC location ID 1-12452279919
About this agency
Registered with CQC as a home care agency, Kind Healthcare Ltd is based in Nottingham. It supports adults of all ages, with registered specialisms in physical disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (January 2026). It is one of 246 CQC-registered home care agencies that have an office within 7 miles of Nottingham; 113 of those are rated Good or Outstanding.
What inspectors found
- People gave positive feedback and said the service was very good at liaising with medical professionals and arranging appointments and transport.
- People felt staff understood their individual needs and adjusted care flexibly, and staff spoke positively about support from leaders.
- Inspectors found mental capacity assessments had not been completed, though the provider completed them after receiving feedback.
- Systems were in place for audits and learning lessons, and care plans were person-centred, with no breaches reported.
Report published 16 January 2026; supporting 2 people at the time; registered manager: Ann-Marie Toner. Plain-English points drawn from CQC's report (Open Government Licence). Read the full report.
Detailed scores
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Kind Healthcare Ltd scores 75%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding2 · Some shortfalls
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 80%
- Kindness, compassion and dignity4 · Exceptional
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 71%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future2 · Some shortfalls
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 27 November 2025, published 16 January 2026, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
The neighbourhood
- Ward
- Radford
- Council
- Nottingham City Council · paying for care
- Parliamentary constituency
- Nottingham South
- Local NHS (ICB)
- NHS Nottingham and Nottinghamshire Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in NG7 (58)
Open the full map · Directions · © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Registered specialisms
From the CQC register; ask how each need is met in practice.
Reading Kind Healthcare Ltd's CQC ratings
All five areas CQC looks at are rated Good for Kind Healthcare Ltd: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 52 of the 64 other agencies in Nottingham that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 80% and its lowest is Responsive at 71%, averaging 75% overall.
Likely fees
We estimate visits from Kind Healthcare Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Nottingham Council can help with costs for people with savings under £23,250, starting with a free assessment.
The five key questions
- Safe72% score53 of 65 in Nottingham
- Effective75% score59 of 65 in Nottingham
- Caring80% score62 of 65 in Nottingham
- Responsive71% score60 of 65 in Nottingham
- Well-led75% score53 of 65 in Nottingham
From CQC's latest report, published 16 January 2026. Under each rating: how many agencies in Nottingham share it.
Around Nottingham
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 7 of them rated Good or Outstanding, and the closest is EBS Instant Care LTD, under 0.5 miles away.
1 of the 10 nearest rated agencies has a more recent rating than this one.
It sits in Radford ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Nottingham and Nottinghamshire ICB.
The registered provider
Kind Healthcare Ltd is run by Kind Healthcare Ltd (company 13532883), incorporated in 2021.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Kind Healthcare Ltd over the years
Kind Healthcare Ltd has been registered with CQC since February 2022, about 4 years.
There is a single overall rating on record, Good (January 2026).
Family reviews
There are no reviews of Kind Healthcare Ltd yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Good. Across Nottingham, 86% of the 65 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (January 2026) is more recent than 86% of agency ratings in Nottingham.
- Registered with CQC in 2022: it has been registered longer than 55% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Nottingham lists 6.
Based on the CQC register for Nottingham as at Oct 2026.
Nearest home care agencies
Guides for families
Similar home care agencies near Nottingham, rated recently
- Respectful Care Nottingham SouthJul 2026 · 3.5 miles
- Catherine Tam AgencyJul 2026 · 4.4 miles
- JADE Healthcare ServicesMay 2026 · under 0.5 miles
Quick answers about Kind Healthcare Ltd
- Is Kind Healthcare Ltd regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-12452279919 and was rated Good overall in January 2026.
- How recent is Kind Healthcare Ltd's CQC rating?
- 16 January 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
- How is Kind Healthcare Ltd rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- Is Kind Healthcare Ltd registered for dementia care?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- What is Kind Healthcare Ltd's address?
- Its office is at CASTLE CAVENDISH ENTERPRISE CENTRE 63-67 St. Peters Street, Radford, Nottingham, NG7 3EN. Carers travel to people's homes, so check it covers your street.
- What type of care does Kind Healthcare Ltd provide?
- Kind Healthcare Ltd is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- How much does Kind Healthcare Ltd charge?
- Kind Healthcare Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
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In Nottingham
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.