Home care agency · Rayleigh

Kinect Services Limited

Rated Good by CQC Rating published 12 February 2020 Rating 6 years old
Rated 6 years ago. CQC's last published rating for this service is from February 2020. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of Kinect Services Limited
Address
9 Totman Close, Rayleigh, SS6 7UZ
Run by
Kinect Services Limited
Service
Home care agency, Supported living
Registered with CQC
January 2019 (7 years)
Registered manager
Sian Marie Watts
Company check
Active, trading since 2013 (13 years), accounts up to date (Companies House 08369578)
Last CQC check
12 Feb 2020
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-6134386136

The service in brief

Kinect Services Limited is a CQC-registered home care agency that also provides supported living in Rayleigh. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, sight or hearing loss and drug or alcohol problems.

At its most recent rating, CQC judged it Good overall (February 2020). It is one of 80 CQC-registered home care agencies that have an office within 7 miles of Rayleigh; 47 of those are rated Good or Outstanding.

Key points from CQC's visit

  • People and relatives told us that they felt safe using the service and appreciated having the same care staff.
  • Staff always attended visits, usually at the time arranged and if they were going to be late, people were informed.
  • People and relatives said staff were very good and treated them respectfully in a dignified manner.
  • They were happy with the care they were receiving.

Inspected 10 January 2020; report published 12 February 2020. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Likely fees

We estimate visits from Kinect Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

Council help is possible below £23,250 in savings: ask Essex Council for a free care needs assessment.

Around Rayleigh

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Dobsons House, under 0.5 miles away.

9 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Wheatley ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.

Reading Kinect Services Limited's CQC ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 233 of the 311 other agencies in Essex that CQC has rated.

Specialisms

From the CQC register; ask how each need is met in practice.

Kinect Services Limited over the years

CQC registration dates from January 2019, so the service has been operating for around 7 years under its current registration.

So far CQC has published one overall rating: Good, in February 2020.

It has gone 6 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

CQC ratings, area by area

  • SafeGood271 of 312 in Essex
  • EffectiveGood290 of 311 in Essex
  • CaringGood291 of 311 in Essex
  • ResponsiveGood292 of 311 in Essex
  • Well-ledGood234 of 312 in Essex

From CQC's latest report, published 12 February 2020. Under each rating: how many agencies in Essex share it.

The registered provider

Kinect Services Limited is run by Kinect Services Limited (company 08369578), incorporated in 2013, 5 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities and social work without accommodation for older and disabled people (which includes home care).

Past CQC ratings

  1. Feb 2020 Good
  2. Today Rating 6 years old

Every overall rating on record for this location, earliest first.

Published inspection reports

Finding it

Ward
Wheatley
Parliamentary constituency
Rayleigh and Wickford
Local NHS (ICB)
NHS Essex Integrated Care Board
Urban or rural
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Home care in SS6 (7)

Bigger map · Get directions · © OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Family reviews

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Kinect Services Limited in local context

  • Rated Good. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
  • Its rating (February 2020) is more recent than 27% of agency ratings in Essex.
  • Registered with CQC in 2019: it has been registered longer than 63% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Essex lists 6.

Comparison set: every registered home care agency in Essex, CQC data for Oct 2026.

Other agencies close by

Guides for families

Similar home care agencies near Rayleigh, rated recently

Kinect Services Limited questions answered

What type of care does Kinect Services Limited provide?
CQC lists Kinect Services Limited under: homecare agencies, supported living. Check which of these it is actively providing now.
How much does Kinect Services Limited charge?
No fee list from Kinect Services Limited has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Where is Kinect Services Limited based?
The agency works from 9 Totman Close, Rayleigh, SS6 7UZ; ask which postcodes its carers cover.
Is Kinect Services Limited rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
Can Kinect Services Limited care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Is Kinect Services Limited regulated by the Care Quality Commission?
It is. The CQC register records Kinect Services Limited as a home care agency, location ID 1-6134386136 and was rated Good overall in February 2020.
When did CQC last rate Kinect Services Limited?
The latest rating is dated 12 February 2020, 6 years ago; ask whether there have been changes since.

Look further afield

In Essex

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Kinect Services Limited: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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