Home care agency · Wolverhampton

Knoll House

Rated Good by CQC Rating published 7 July 2022 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from July 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Older people painting together at an activity session Illustrative photo, not of Knoll House
Address
The Avenue, Penn, Wolverhampton, WV4 5HW
Run by
Edge View Homes Limited (7 services)
Type of provider
Independent (private company)
Service
Residential care home, Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
October 2016 (10 years)
Registered manager
Emma Robinson
Company check
Active, trading since 1999 (27 years), accounts up to date (Companies House 03852350)
Last CQC check
7 Jul 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Licensed by CQC for: Personal care · Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-2632838280

Knoll House at a glance

Knoll House in Wolverhampton is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Edge View Homes Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.

CQC rated it Good overall (July 2022). It is one of 139 CQC-registered home care agencies that have an office within 7 miles of Wombourne; 54 of those are rated Good or Outstanding.

The ratings in context

Knoll House has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 42 of the 67 other agencies in Wolverhampton that CQC has rated.

Track record

Registered in October 2016, it has 10 years on the CQC register.

CQC has published 3 overall ratings for it (2017–2022), starting at Good and staying Good every time.

4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

The CQC website holds 3 reports for it, the latest from 7 July 2022.

Costs to expect

We estimate visits from Knoll House at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

People with savings under £23,250 may get help from Wolverhampton Council after a needs and financial assessment.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Carers To You Limited, under 0.5 miles away.

7 of the 12 nearest rated agencies have a more recent rating than this one.

It sits in Penn ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Black Country ICB.

Specialisms

Specialisms as registered with CQC.

Inspection findings in brief

  • Right Support People had a choice about their living environment and were able to personalise their rooms and flats.
  • The residential home was currently going through a refurbishment.
  • People had been involved in choosing the colour scheme in the lounge and dining areas and one person told us how they had suggested additional pictures in the lounge.
  • People were supported to have the maximum possible choice, control and independence and they had control over their own lives.

Inspected 7 June 2022; report published 7 July 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.

The company behind Knoll House

Knoll House is run by Edge View Homes Limited (company 03852350), incorporated in 1999, 17 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is nursing care and other residential care.

Edge View Homes Limited runs 8 CQC-registered services across 6 council areas; 8 of the 8 with a rating are Good or Outstanding (100%), against 84% for the same mix of services across England.

2 of its services are in Wolverhampton.

Earlier inspections

  1. May 2017 Good
  2. Dec 2019 Good
  3. Jul 2022 Good
  4. Today Rating 4 years old

Published CQC ratings in date order.

Published inspection reports

Location and local area

Ward
Penn
Parliamentary constituency
Wolverhampton West
NHS area (integrated care board)
NHS Black Country Integrated Care Board
Area classification
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Home care in WV4 (18)

Open the full map · Get directions · Map data: OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.

The five key questions

  • SafeGood50 of 68 in Wolverhampton
  • EffectiveGood56 of 68 in Wolverhampton
  • CaringGood63 of 68 in Wolverhampton
  • ResponsiveGood62 of 68 in Wolverhampton
  • Well-ledGood43 of 68 in Wolverhampton

As rated by CQC, published 7 July 2022. Under each rating: how many agencies in Wolverhampton share it.

Family reviews

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Knoll House in local context

  • Rated Good. Across Wolverhampton, 76% of the 67 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (July 2022) is more recent than 34% of agency ratings in Wolverhampton.
  • Registered with CQC in 2016: it has been registered longer than 80% of home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in Wolverhampton lists 6.

Based on the CQC register for Wolverhampton as at Oct 2026.

Nearest home care agencies

Guides for families

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What families ask about Knoll House

Who is the registered provider for Knoll House?
CQC lists Edge View Homes Limited as the provider responsible for Knoll House.
What services is Knoll House registered for?
Its CQC registration covers residential homes, homecare agencies, supported living. Ask Knoll House how it would adapt if needs increase.
How is Knoll House rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What are Knoll House's fees?
We don't have published prices from Knoll House yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Knoll House regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-2632838280 and was rated Good overall in July 2022.
Where is Knoll House?
The Avenue, Penn, Wolverhampton, WV4 5HW. That is the office; visits happen in your own home, so confirm your area is covered.
When did CQC last rate Knoll House?
The rating now shown was published on 7 July 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
Does Knoll House support people with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.

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Knoll House: rated Good by CQC, on The Care Panel

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