Home care agency · Weston-super-mare

Lakeside Court ECS

Rated Requires improvement by CQC Rating published 24 April 2026 Rated in the last 12 months
A carer and an older person chatting at the table at home Illustrative photo, not of Lakeside Court ECS
Address
Lakeside Court, Jasmine Way, Weston-super-mare, BS24 7JN
Run by
Agincare UK Limited (31 services)
Type of provider
Independent (private company)
Service
Home care agency, Supported housing
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2024 (2 years)
Part of
Agincare
Registered manager
Sarah Jane Williams
Company check
Active, trading since 2007 (19 years), accounts up to date (Companies House 06099679)
Last CQC check
24 Apr 2026
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Registered to provide: Personal care

CQC page for this service · CQC location ID 1-19171338626

Lakeside Court ECS at a glance

Registered with CQC as a home care agency, Lakeside Court ECS is based in Weston-super-mare, run by Agincare UK Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.

Its latest CQC rating is Requires improvement overall (April 2026). Safe and Well-led were rated Requires improvement. It is one of 34 CQC-registered home care agencies that have an office within 7 miles of Weston-super-Mare; 20 of those are rated Good or Outstanding.

Ratings over time

  1. Aug 2022 Good
  2. Apr 2026 Requires Improvement
  3. Today Rated in the last 12 months

The location's rating record from CQC, from first to latest. The latest rating is lower than the one before.

Finding it

Ward
Weston-super-Mare South Worle
Parliamentary constituency
Weston-super-Mare
Local NHS (ICB)
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
ONS area type
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in BS24 (10)

Bigger map · Route planner · Map © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.

The ratings in context

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across North Somerset, 1 of 27 rated agencies are Requires improvement for Safe (4%), while 3 of 27 rated agencies are Requires improvement for Well-led (11%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Who they support

As listed with the regulator.

Each area CQC checks

  • SafeRequires improvement1 of 27 in North Somerset
  • EffectiveGood26 of 27 in North Somerset
  • CaringGood25 of 27 in North Somerset
  • ResponsiveGood25 of 27 in North Somerset
  • Well-ledRequires improvement3 of 27 in North Somerset

CQC key question ratings, published 24 April 2026. Under each rating: how many agencies in North Somerset share it.

The company behind Lakeside Court ECS

Lakeside Court ECS is run by Agincare Uk Limited (company 06099679), incorporated in 2007, 17 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Agincare UK Limited runs 31 CQC-registered services across 21 council areas; 21 of the 25 with a rating are Good or Outstanding (84%), against 88% for the same mix of services across England.

It trades under the Agincare brand, which covers 91 services run by 28 registered providers.

Costs to expect

We estimate visits from Lakeside Court ECS at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

If savings are under the upper limit (£23,250 in England), North Somerset Council may pay part of the cost after a free care needs assessment.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Home Instead Weston super Mare, Clevedon & Burnham on Sea, 0.7 miles away.

3 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Weston-super-Mare South Worle ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.

From the latest CQC inspection

  • Lakeside Court ECS provides personal care and support to people with a range of care and support needs.
  • The service supports people living in 2 extra care housing schemes within the same local area.
  • People who use the service have separate care and tenancy agreements.
  • We spoke with 4 people who used the service and 4 relatives about their experience of the care provided.

Taken from CQC's own findings (Open Government Licence). Read the full report.

Track record

Registered in May 2024, it has 2 years on the CQC register.

CQC has published 2 overall ratings for it (2022–2026), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.

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Lakeside Court ECS against its area

  • Rated Requires improvement. Across North Somerset, 96% of the 27 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (April 2026) is more recent than 81% of agency ratings in North Somerset.
  • Registered with CQC in 2024: it has been registered longer than 38% of home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in North Somerset lists 6.
  • Areas CQC rated below Good: Safe (4% of home care agencies in North Somerset are also rated below Good here); Well-led (11% of home care agencies in North Somerset are also rated below Good here). Ask the provider what has changed since.

All figures compare it with other home care agencies in North Somerset; CQC register, Oct 2026.

Nearby options

Guides for families

Similar home care agencies near Weston-super-Mare, rated recently

What families ask about Lakeside Court ECS

Who runs Lakeside Court ECS?
On CQC's register the provider is Agincare UK Limited.
What type of care does Lakeside Court ECS provide?
CQC lists Lakeside Court ECS under: homecare agencies, supported housing. Check which of these it is actively providing now.
Is Lakeside Court ECS rated well for safety?
CQC rates five key questions. For Lakeside Court ECS: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
How much does Lakeside Court ECS charge?
We don't have published prices from Lakeside Court ECS yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Is Lakeside Court ECS registered with CQC?
Lakeside Court ECS is on the CQC register as a home care agency (ID 1-19171338626) and was rated Requires improvement overall in April 2026.
Where is Lakeside Court ECS?
Lakeside Court, Jasmine Way, Weston-super-mare, BS24 7JN. That is the office; visits happen in your own home, so confirm your area is covered.
When did CQC last rate Lakeside Court ECS?
CQC published the current rating on 24 April 2026. Older ratings are common, so ask about changes since.
Is Lakeside Court ECS registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?

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