Home care agency · Warminster

Lighthouse Professional Care Ltd

Rated Requires improvement by CQC Rating published 13 September 2023 Rating 3 years old
Dormant service. CQC lists Lighthouse Professional Care Ltd as registered but not currently providing care, so we don't pass enquiries to it. Contact the provider to check whether it has restarted.
A home carer helping an older man with his hair at home Illustrative photo, not of Lighthouse Professional Care Ltd
Address
36 High Street, Warminster, BA12 9AF
Run by
Lighthouse Professional Care Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
April 2020 (6 years)
Registered manager
Ronald Tawanda Chiriseri
Company check
Active, trading since 2019 (7 years), accounts overdue (Companies House 12079013)
Last CQC check
13 Sep 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Get actual prices from agencies nearby →

Registered to provide: Personal care

See this service on the CQC website · CQC location ID 1-7599853232

An overview of Lighthouse Professional Care Ltd

Registered with CQC as a home care agency, Lighthouse Professional Care Ltd is based in Warminster, run by Lighthouse Professional Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.

Its latest CQC rating is Requires improvement overall (September 2023). Safe, Effective and Well-led were rated Requires improvement. It is one of 14 CQC-registered home care agencies that have an office within 7 miles of Warminster; 11 of those are rated Good or Outstanding.

Ownership and company checks

Lighthouse Professional Care Ltd is run by Lighthouse Professional Care Limited (company 12079013), incorporated in 2019.

At Companies House, the company is listed as active, its accounts are overdue, its confirmation statement is overdue, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Ratings for safety, care and leadership

  • SafeRequires improvement13 of 110 in Wiltshire
  • EffectiveRequires improvement7 of 110 in Wiltshire
  • CaringGood103 of 110 in Wiltshire
  • ResponsiveGood104 of 110 in Wiltshire
  • Well-ledRequires improvement12 of 110 in Wiltshire

From CQC's latest report, published 13 September 2023. Under each rating: how many agencies in Wiltshire share it.

Likely fees

We estimate visits from Lighthouse Professional Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

Wiltshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

Around Warminster

There are 5 other agencies within 3 miles, 5 of them rated Good or Outstanding; the nearest is Care Matters (Wiltshire) Ltd, under 0.5 miles away.

2 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Warminster East ward, classed by ONS as urban (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.

From the latest CQC inspection

  • Relatives and those important to people were generally positive about the support they received.
  • However, systems were still not always effective to keep people safe and ensure they received quality care.
  • One potential safeguarding, although managed, had not been alerted to relevant bodies such as the local authority and Care Quality Commission.
  • Concerns being identified by the management systems were not always being resolved in a timely manner.

Inspected 20 July 2023; report published 13 September 2023; supporting 55 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

What the ratings tell you

Looking at the five areas: Safe, Effective and Well-led are rated below Good; 2 other areas are Good.

Across Wiltshire, 13 of 110 rated agencies are Requires improvement for Safe (12%), while 7 of 110 rated agencies are Requires improvement for Effective (6%), while 12 of 110 rated agencies are Requires improvement for Well-led (11%).

The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Past CQC ratings

  1. Dec 2021 Requires improvement
  2. Sep 2023 Requires improvement
  3. Today Rating 3 years old

Every overall rating on record for this location, earliest first.

CQC documents

Where it is

Ward
Warminster East
Parliamentary constituency
South West Wiltshire
NHS planning area
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
Setting
Urban (further from a major town or city)
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in BA12 (7)

Larger map · How to get there · © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Who the service is registered for

Specialisms as registered with CQC.

Lighthouse Professional Care Ltd over the years

Registered in April 2020, it has 6 years on the CQC register.

CQC has published 2 overall ratings for it (2021–2023), starting at Requires improvement and staying Requires improvement every time.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

CQC lists 2 reports for this location, the latest dated 13 September 2023.

Family reviews

There are no reviews of Lighthouse Professional Care Ltd yet. If you know the service, your experience could help someone else.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

Looking at Lighthouse Professional Care Ltd for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

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How Lighthouse Professional Care Ltd compares

  • Rated Requires improvement. Across Wiltshire, 90% of the 110 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (September 2023) is more recent than 55% of agency ratings in Wiltshire.
  • Registered with CQC in 2020: it has been registered longer than 52% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Wiltshire lists 6.
  • Areas CQC rated below Good: Safe (13% of home care agencies in Wiltshire are also rated below Good here); Effective (6% of home care agencies in Wiltshire are also rated below Good here); Well-led (12% of home care agencies in Wiltshire are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Wiltshire as at Oct 2026.

Closest alternatives

Guides for families

Recently rated home care agencies near Warminster

Questions about Lighthouse Professional Care Ltd

Does Lighthouse Professional Care Ltd support people with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
How recent is Lighthouse Professional Care Ltd's CQC rating?
13 September 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
Where is Lighthouse Professional Care Ltd based?
36 High Street, Warminster, BA12 9AF. That is the office; visits happen in your own home, so confirm your area is covered.
Is Lighthouse Professional Care Ltd a registered provider?
Registered, yes: location 1-7599853232 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in September 2023.
What are Lighthouse Professional Care Ltd's fees?
Lighthouse Professional Care Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How did Lighthouse Professional Care Ltd score on each CQC key question?
CQC rates five key questions. For Lighthouse Professional Care Ltd: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
What type of care does Lighthouse Professional Care Ltd provide?
Registration for Lighthouse Professional Care Ltd covers: homecare agencies. Check which of these it offers today.
Who is the registered provider for Lighthouse Professional Care Ltd?
The registered provider is Lighthouse Professional Care Limited, according to CQC.

Agencies in neighbouring towns

In Wiltshire

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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.