Home care agency · Birmingham
Linelife Care
Illustrative photo, not of Linelife Care- Address
- Firemasters House, Craft Centre, Highgate Square, Birmingham, B12 0DU
- Run by
- Linelife Care Limited (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2019 (7 years)
- Registered manager
- Navneet Rajput Abdullahi Abdi Hussein
- Company check
- Active, trading since 2014 (12 years), accounts up to date (Companies House 09288088)
- Last CQC check
- 30 Sep 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Birmingham: Home care in Birmingham (292) · Best rated home care agencies in Birmingham · Dementia care at home in Birmingham · Elderly care at home in Birmingham · Physical disability care at home in Birmingham · Live-in care in Birmingham
CQC page for this service · CQC location ID 1-6322680797
The service in brief
Linelife Care in Birmingham is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Linelife Care Limited. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (September 2022). It is one of 292 CQC-registered home care agencies that have an office within 7 miles of Birmingham; 124 of those are rated Good or Outstanding.
The registered provider
Linelife Care is run by Linelife Care Limited (company 09288088), incorporated in 2014, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities and other residential care.
Linelife Care Limited runs 3 CQC-registered services across 3 council areas.
Each area CQC checks
- Safe132 of 185 in Birmingham
- Effective155 of 185 in Birmingham
- Caring162 of 185 in Birmingham
- Responsive159 of 185 in Birmingham
- Well-led108 of 185 in Birmingham
CQC key question ratings, published 30 September 2022. Under each rating: how many agencies in Birmingham share it.
Rating history
- Sep 2022
- Today Rating 4 years old
The location's rating record from CQC, from first to latest.
Published inspection reports
- CQC inspection report 30 September 2022
Location and local area
- Ward
- Sparkbrook & Balsall Heath East
- Council
- Birmingham City Council · paying for care
- Parliamentary constituency
- Birmingham Hall Green and Moseley
- Local NHS (ICB)
- NHS Birmingham and Solihull Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in B12 (22)
See the wider area · Plan a journey · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
Who they support
From the CQC register; ask how each need is met in practice.
What CQC's inspectors reported
- An assessment of the person's needs was completed before the service started to provide care.
- The person was supported by a consistent group of staff who were aware of their needs and how to support them safely and effectively.
- Systems were in place to safeguard the person from abuse.
- Staff had received training in recognising signs of abuse and were aware of their responsibilities to report any concerns there may be.
Inspected 2 September 2022; report published 30 September 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Around Birmingham
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Carers Forward Head office, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).
5 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Sparkbrook & Balsall Heath East ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.
Reading Linelife Care's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 107 of the 184 other agencies in Birmingham that CQC has rated.
Likely fees
We estimate visits from Linelife Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
With savings below £23,250, Birmingham Council may contribute once it has carried out a free needs assessment.
Linelife Care over the years
Registered in January 2019, it has 7 years on the CQC register.
One overall rating to date: Good, published September 2022.
4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Family reviews
No family has reviewed Linelife Care on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Linelife Care in local context
- Rated Good. Across Birmingham, 77% of the 175 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (September 2022) is more recent than 71% of agency ratings in Birmingham.
- Registered with CQC in 2019: it has been registered longer than 60% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Birmingham lists 6.
Benchmarked against all CQC-registered home care agencies in Birmingham (Oct 2026).
Nearest home care agencies
Guides for families
Birmingham: home care agencies inspected recently
- Your SupportApr 2026 · 2.4 miles
- Rhesus Care LtdDec 2024 · 2.0 miles
- Cornerstone Professional Care LtdDec 2025 · 2.2 miles
Linelife Care: common questions
- Who is the registered provider for Linelife Care?
- On CQC's register the provider is Linelife Care Limited.
- What kind of care can Linelife Care offer?
- Registration for Linelife Care covers: homecare agencies, supported living. Check which of these it offers today.
- How did Linelife Care score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does care from Linelife Care cost?
- Linelife Care hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Linelife Care a registered provider?
- It is. The CQC register records Linelife Care as a home care agency, location ID 1-6322680797 and was rated Good overall in September 2022.
- What is Linelife Care's address?
- The agency's base is Firemasters House, Craft Centre, Highgate Square, Birmingham, B12 0DU. Confirm that its carers travel to your area.
- When did CQC last rate Linelife Care?
- The latest rating is dated 30 September 2022, 4 years ago; ask whether there have been changes since.
- Can Linelife Care care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Agencies in neighbouring towns
In Birmingham
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.