Home care agency · Haringey
Link Community Care (Tottenham)
Illustrative photo, not of Link Community Care (Tottenham)- Address
- Unit 3E Berol House, 25 Ashley Road, London, N17 9LJ
- Run by
- Link Community Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2016 (10 years)
- Registered manager
- Innocent Mukewa
- Company check
- Active, trading since 2010 (16 years), accounts up to date (Companies House 07373096)
- Last CQC check
- 23 Dec 2023
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care
More in Haringey: Home care in Haringey (66) · Best rated home care agencies in Haringey · Dementia care at home in Haringey · Physical disability care at home in Haringey · Learning disability care at home in Haringey · Live-in care in Haringey
Read the full CQC inspection report · CQC location ID 1-2851361288
Introducing Link Community Care (Tottenham)
Registered with CQC as a home care agency, Link Community Care (Tottenham) is based in Haringey, run by Link Community Care Limited. Its registered specialisms include dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and eating disorders.
Its latest CQC rating is Requires improvement overall (December 2023). Safe, Responsive and Well-led were rated Requires improvement. It is one of 66 CQC-registered home care agencies that are based in the borough of Haringey; 35 of those are rated Good or Outstanding.
The ratings in context
For Link Community Care (Tottenham), Safe, Responsive and Well-led are rated below Good; 2 other areas are Good.
Across Haringey, 5 of 40 rated agencies are Requires improvement for Safe (13%), while 4 of 40 rated agencies are Requires improvement for Responsive (10%), while 8 of 40 rated agencies are Requires improvement for Well-led (20%).
The Safe, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Registered specialisms
As listed with the regulator.
From the latest CQC inspection
- We found the management of the service did not have effective and tested systems to respond to safeguarding concerns and when people had accidents and incidents such as falls.
- There was also a practice of staff being removed from individuals' rotas when people complained rather than investigate and take actions such as revisit staff training.
- The registered manager and provider were not effectively assessing the quality of care to spot problems and act to fix them.
- Audits did not effectively look into people's actual care experience.
Inspected 9 November 2023; report published 23 December 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Costs to expect
We estimate visits from Link Community Care (Tottenham) at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
A live-in carer typically costs £1,620–£1,980 a week locally.
People with savings under £23,250 may get help from Haringey Council after a needs and financial assessment.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Care Central (Tottenham), under 0.5 miles away.
4 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Tottenham Hale ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
The company behind Link Community Care (Tottenham)
Link Community Care (Tottenham) is run by Link Community Care Limited (company 07373096), incorporated in 2010, 5 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.
Ratings for safety, care and leadership
- Safe5 of 40 in Haringey
- Effective37 of 40 in Haringey
- Caring39 of 40 in Haringey
- Responsive4 of 40 in Haringey
- Well-led8 of 40 in Haringey
As rated by CQC, published 23 December 2023. Under each rating: how many agencies in Haringey share it.
Rating history
- Jan 2018
- Dec 2023
- Today Rating 2 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 23 December 2023
- CQC inspection report 23 January 2018
Finding it
- Ward
- Tottenham Hale
- Parliamentary constituency
- Tottenham
- NHS area (integrated care board)
- NHS West and North London Integrated Care Board
- ONS area type
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in N17 (30)
View on OpenStreetMap · Plan a journey · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Track record
CQC registration dates from August 2016, so the service has been operating for around 10 years under its current registration.
CQC has published 2 overall ratings for it (2018–2023), starting at Good and falling to Requires improvement.
The CQC website holds 2 reports for it, the latest from 23 December 2023.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Requires improvement. Across Haringey, 88% of the 40 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (December 2023) is more recent than 75% of agency ratings in Haringey.
- Registered with CQC in 2016: it has been registered longer than 80% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Haringey lists 5.
- Areas CQC rated below Good: Safe (13% of home care agencies in Haringey are also rated below Good here); Responsive (10% of home care agencies in Haringey are also rated below Good here); Well-led (20% of home care agencies in Haringey are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Haringey as at Oct 2026.
Nearest home care agencies
Guides for families
Recently rated home care agencies near Haringey
- Nissi Home CareJun 2025 · 0.7 miles
- GO Care LtdDec 2025 · 1.2 miles
- Kanssas Home Care LtdApr 2026 · 1.3 miles
Link Community Care (Tottenham) questions answered
- Is Link Community Care (Tottenham) registered with CQC?
- Link Community Care (Tottenham) is on the CQC register as a home care agency (ID 1-2851361288) and was rated Requires improvement overall in December 2023.
- Where is Link Community Care (Tottenham)?
- Its office is at Unit 3E Berol House, 25 Ashley Road, London, N17 9LJ. Carers travel to people's homes, so check it covers your street.
- When was Link Community Care (Tottenham) last inspected?
- 23 December 2023 is when the current rating was published, 2 years ago. Check what has changed since, such as the manager or staffing.
- Does Link Community Care (Tottenham) support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Who runs Link Community Care (Tottenham)?
- Link Community Care (Tottenham) is run by Link Community Care Limited, the registered provider on the CQC register.
- What kind of care can Link Community Care (Tottenham) offer?
- Link Community Care (Tottenham) is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Is Link Community Care (Tottenham) rated well for safety?
- By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- How much does care from Link Community Care (Tottenham) cost?
- Link Community Care (Tottenham) has not published its fees with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Look further afield
In Haringey
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.