Home care agency · Sale

LlyonHealth

Rated Good by CQC Rating published 20 November 2024 Rating 1 year old
A carer bringing tea to an older woman at home Illustrative photo, not of LlyonHealth
Address
Marsland House, Marsland Road, Sale, M33 3AQ
Run by
Llyon Health Ltd (2 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2018 (8 years)
Registered manager
Tammy Mavindidze
Company check
Administration, trading since 2014 (12 years), accounts up to date, has insolvency history (Companies House 09231799)
Last CQC check
20 Nov 2024
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

CQC regulated activities: Personal care

CQC page for this service · CQC location ID 1-5242445854

An overview of LlyonHealth

LlyonHealth in Sale is registered with the Care Quality Commission as a home care agency, run by Llyon Health Ltd. Its registered specialisms include dementia, physical disabilities, learning disabilities and sight or hearing loss.

CQC rated it Good overall (November 2024). Well-led was rated Requires improvement. It is one of 267 CQC-registered home care agencies that have an office within 7 miles of Sale; 136 of those are rated Good or Outstanding.

History with CQC

CQC registration dates from June 2018, so the service has been operating for around 8 years under its current registration.

CQC has published 4 overall ratings for it (2019–2024), starting at Good; it has gone up 1 and down 1 time, and is now Good.

CQC lists 3 reports for this location, the latest dated 6 July 2023.

Reading LlyonHealth's CQC ratings

For LlyonHealth, Well-led is rated below Good; 4 other areas are Good.

Across Trafford, 8 of 46 rated agencies are Requires improvement for Well-led (17%).

Under CQC's newer scoring, its strongest area is Effective at 71% and its lowest is Well-led at 61%, averaging 64% overall.

The Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Budgeting for this agency

We estimate visits from LlyonHealth at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Trafford Council after a needs and financial assessment.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Inclusive Case Management, under 0.5 miles away.

5 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Sale Central ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Greater Manchester ICB.

Percentage scores by area

CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, LlyonHealth scores 64%.

Safe Good 66%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions2 · Some shortfalls
  • Safeguarding2 · Some shortfalls
  • Involving people to manage risks3 · Good
  • Safe environments2 · Some shortfalls
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 71%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together2 · Some shortfalls
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 62%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement1 · Significant shortfalls
Responsive Good 62%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity1 · Significant shortfalls
  • Providing Information2 · Some shortfalls
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Requires Improvement 61%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders2 · Some shortfalls
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability2 · Some shortfalls
  • Partnerships and communities2 · Some shortfalls
  • Learning, improvement and innovation2 · Some shortfalls

How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 5 July 2024, published 20 November 2024 under the Open Government Licence; a blank score means the statement was carried over unchanged.

Earlier inspections

  1. Jul 2019 Good
  2. Oct 2022 Requires improvement
  3. Jul 2023 Requires improvement
  4. Nov 2024 Good
  5. Today Rating 1 year old

Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.

CQC reports

Location and local area

Ward
Sale Central
Parliamentary constituency
Wythenshawe and Sale East
NHS integrated care board
NHS Greater Manchester Integrated Care Board
Type of area
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in M33 (15)

Open the full map · Get directions · Map data: OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.

The registered provider

LlyonHealth is run by Lh Realisations Ltd (company 09231799), incorporated in 2014, 3 years before this service registered with CQC.

At Companies House, the company is listed as administration, its accounts are filed on time, it has 1 active director and it has an insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse, residential care for older and disabled people, other residential care and other social work without accommodation.

Llyon Health Ltd runs 2 CQC-registered services across 2 council areas; 1 of the 2 with a rating are Good or Outstanding (50%), against 88% for the same mix of services across England.

Safe, effective, caring, responsive, well-led

  • SafeGood66% score39 of 46 in Trafford
  • EffectiveGood71% score40 of 45 in Trafford
  • CaringGood62% score37 of 45 in Trafford
  • ResponsiveGood62% score40 of 45 in Trafford
  • Well-ledRequires improvement61% score8 of 46 in Trafford

As rated by CQC, published 20 November 2024. Under each rating: how many agencies in Trafford share it.

Key points from CQC's visit

  • People and relatives said staff were kind, knew their needs, attended calls on time, and stayed for the full length.
  • Staff were recruited safely and trained; there was some staff turnover, but new carers were introduced before supporting people.
  • The service was no longer in breach of regulations, though some people had been charged for calls they had cancelled.
  • Well-led was rated Requires improvement, as records did not always show people's involvement in agreeing their care.

Inspected 29 July 2024; report published 20 November 2024; supporting 13 people at the time; registered manager: Tammy Mavindidze. Plain-English points drawn from CQC's report (Open Government Licence). Read the full report.

Specialisms

Registration details from CQC.

Family reviews

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How LlyonHealth compares

  • Rated Good. Across Trafford, 87% of the 46 rated home care agencies are Good or Outstanding and 4 are Outstanding.
  • Its rating (November 2024) is more recent than 65% of agency ratings in Trafford.
  • Registered with CQC in 2018: it has been registered longer than 66% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Trafford lists 5.
  • Areas CQC rated below Good: Well-led (22% of home care agencies in Trafford are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Trafford. Source: CQC register, Oct 2026.

Nearest home care agencies

Guides for families

Other home care agencies near Sale with recent ratings

LlyonHealth questions answered

Where is LlyonHealth?
Marsland House, Marsland Road, Sale, M33 3AQ is the agency's office; check it serves your postcode.
Is LlyonHealth registered with CQC?
Yes: CQC lists it as a home care agency under location ID 1-5242445854 and was rated Good overall in November 2024.
Does LlyonHealth support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
When did CQC last rate LlyonHealth?
Its current CQC rating dates from 20 November 2024, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.
What kind of care can LlyonHealth offer?
Its CQC registration covers homecare agencies. Ask LlyonHealth how it would adapt if needs increase.
Who is the registered provider for LlyonHealth?
The registered provider is Llyon Health Ltd, according to CQC.
How much does care from LlyonHealth cost?
No fee list from LlyonHealth has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How did LlyonHealth score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.

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LlyonHealth: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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