Home care agency · Truro
Loyal Bee Care
Top rated 2026 · one of the services in Cornwall rated Outstanding by CQC
Illustrative photo, not of Loyal Bee Care- Address
- The Perranwell Centre, School Hill, Truro, TR3 7LA
- Run by
- Loyal Bee Care Group Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2022 (4 years)
- Registered manager
- Tamsin Louise Etherington Laura Jayne Angell
- Company check
- Active, trading since 2021 (5 years), accounts up to date (Companies House 13551531)
- Last CQC check
- 17 Jun 2026
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Personal care
More in Truro: Home care in Truro (29) · Best rated home care agencies in Truro · Dementia care at home in Truro · Elderly care at home in Truro · Physical disability care at home in Truro · Live-in care in Truro
See this service on the CQC website · CQC location ID 1-13866255414
Loyal Bee Care at a glance
Registered with CQC as a home care agency, Loyal Bee Care is based in Truro, run by Loyal Bee Care Group Ltd. It supports adults of all ages, with registered specialisms in dementia and physical disabilities.
Its latest CQC rating is Outstanding overall (June 2026). It is one of 12 CQC-registered home care agencies that have an office within 7 miles of Falmouth; 9 of those are rated Good or Outstanding.
Ownership and company checks
Loyal Bee Care is run by Loyal Bee Care Group Ltd (company 13551531), incorporated in 2021, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
What inspectors found
- Not everyone who used the service received the regulated activity of personal care.
- This is help with tasks related to personal care and/or support with eating or drinking.
- Every person’s relative we spoke with were positive about the way in which people were supported to remain living in their own homes.
- People, relatives and professionals consistently shared positive feedback about the service.
Quoted from the CQC report summary, Open Government Licence. Read the full report.
Needs it is registered to meet
Registration details from CQC.
Choice nearby
There are 3 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is Torvia Limited, 1.0 miles away.
1 of the 19 nearest rated agencies has a more recent rating than this one.
It sits in Mylor, Perranarworthal & Ponsanooth ward, classed by ONS as smaller rural (further from a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Cornwall and the Isles of Scilly ICB.
Costs to expect
We estimate visits from Loyal Bee Care at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
With savings below £23,250, Cornwall Council may contribute once it has carried out a free needs assessment.
Track record
Loyal Bee Care has been registered with CQC since August 2022, about 4 years.
CQC has rated it once overall, as Outstanding, in June 2026.
Ratings for safety, care and leadership
- Safe75% score77 of 87 in Cornwall
- Effective75% score81 of 87 in Cornwall
- Caring90% score8 of 87 in Cornwall
- Responsive75% score81 of 87 in Cornwall
- Well-led89% score7 of 87 in Cornwall
CQC key question ratings, published 17 June 2026. Under each rating: how many agencies in Cornwall share it; for example, 8 of 87 agencies in Cornwall rated Outstanding for Caring.
What the ratings tell you
Area by area, Caring and Well-led are rated Outstanding; 3 other areas are Good.
Across Cornwall, 8 of 87 rated agencies are Outstanding for Caring (9%), while 7 of 87 rated agencies are Outstanding for Well-led (8%).
Under CQC's newer scoring, its strongest area is Caring at 90% and its lowest is Safe at 75%, averaging 81% overall.
The report's Caring and Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
How the scores break down
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Loyal Bee Care scores 81%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 90%
- Kindness, compassion and dignity4 · Exceptional
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs4 · Exceptional
- Workforce wellbeing and enablement4 · Exceptional
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 89%
- Shared direction and culture4 · Exceptional
- Capable, compassionate and inclusive leaders4 · Exceptional
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability4 · Exceptional
- Partnerships and communities4 · Exceptional
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 8 April 2026, published 17 June 2026, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
Map and area details
- Ward
- Mylor, Perranarworthal & Ponsanooth
- Council
- Cornwall Council · paying for care
- Parliamentary constituency
- Truro and Falmouth
- Local NHS (ICB)
- NHS Cornwall and the Isles of Scilly Integrated Care Board
- Type of area
- Smaller rural (further from a major town or city)
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
See the wider area · Plan a journey · Base map © OpenStreetMap
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Family reviews
There are no reviews of Loyal Bee Care yet. If you know the service, your experience could help someone else.
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Compared with other agencies locally
- Rated Outstanding. Across Cornwall, 91% of the 86 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (June 2026) is more recent than 94% of agency ratings in Cornwall.
- Registered with CQC in 2022: it has been registered longer than 31% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Cornwall lists 5.
Based on the CQC register for Cornwall as at Oct 2026.
Nearest home care agencies
Guides for families
Recently rated home care agencies near Truro
- Help at Home Care ServiceJul 2026 · 1.3 miles
- Alexandras Community Care TruroJan 2026 · 6.3 miles
- Live Life Care LimitedJun 2026 · 6.8 miles
Frequently asked about Loyal Bee Care
- How is Loyal Bee Care rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Outstanding. Safe and Well-led are the two to read first in the report.
- How much does care from Loyal Bee Care cost?
- Loyal Bee Care's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Who is the registered provider for Loyal Bee Care?
- On CQC's register the provider is Loyal Bee Care Group Ltd.
- What kind of care can Loyal Bee Care offer?
- Loyal Bee Care is registered for homecare agencies. Ask which of these it provides at the moment.
- When was Loyal Bee Care last inspected?
- The latest rating is dated 17 June 2026; ask whether there have been changes since.
- Is Loyal Bee Care registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is Loyal Bee Care a registered provider?
- Yes. Loyal Bee Care is registered with the Care Quality Commission as a home care agency (location ID 1-13866255414) and was rated Outstanding overall in June 2026.
- Where is Loyal Bee Care?
- Its office is at The Perranwell Centre, School Hill, Truro, TR3 7LA. Carers travel to people's homes, so check it covers your street.
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In Cornwall
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.