Home care agency · Luton
Luton Borough Council Reablement Service
Illustrative photo, not of Luton Borough Council Reablement Service- Address
- 90 Tomlinson Avenue, Luton, LU4 0QQ
- Run by
- Luton Borough Council (5 services)
- Type of provider
- Council-run
- Service
- Home care agency, Rehabilitation (illness/injury)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- *
- Last CQC check
- 29 Mar 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered to provide: Personal care
More in Luton: Home care in Luton (102) · Best rated home care agencies in Luton · Dementia care at home in Luton · Elderly care at home in Luton · Physical disability care at home in Luton · Live-in care in Luton
Open CQC's full report · CQC location ID 1-142588840
Luton Borough Council Reablement Service at a glance
Luton Borough Council Reablement Service is a CQC-registered home care agency in Luton, run by Luton Borough Council. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (March 2019). It is one of 101 CQC-registered home care agencies that have an office within 7 miles of Houghton Regis; 39 of those are rated Good or Outstanding.
CQC ratings, area by area
- Safe22 of 39 in Luton
- Effective31 of 39 in Luton
- Caring36 of 39 in Luton
- Responsive35 of 39 in Luton
- Well-led17 of 39 in Luton
CQC key question ratings, published 29 March 2019. Under each rating: how many agencies in Luton share it.
Ownership and company checks
Luton Borough Council runs 5 CQC-registered services; 4 of the 5 with a rating are Good or Outstanding (80%), against 87% for the same mix of services across England.
All 5 are in Luton, so it is a local operator rather than a national chain.
Key points from CQC's visit
- The service provides rehabilitation and care to adults over the age of 18 in their own homes.
- In general, people stay with the service for no longer than six weeks following discharge from hospital or referral by local community teams.
- People's experience of using this service: The service ensured each person was treated as an individual with personal preferences being at the forefront of the care they received.
- Staff treated people kindly and communicated effectively.
Inspected 7 March 2019; report published 29 March 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Luton Borough Council Reablement Service over the years
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Reports on record: 4, with the most recent dated 29 March 2019.
What the ratings tell you
All five areas CQC looks at are rated Good for Luton Borough Council Reablement Service: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 16 of the 38 other agencies in Luton that CQC has rated.
Likely fees
We estimate visits from Luton Borough Council Reablement Service at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
People with savings under £23,250 may get help from Luton Council after a needs and financial assessment.
Rating history
- Apr 2016
- Mar 2019
- Today Rating 7 years old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 29 March 2019
- CQC inspection report 27 April 2016
- Inspection report 30 November 2013
- Inspection report 28 December 2012
Map and area details
- Ward
- Lewsey
- Council
- Luton Borough Council · paying for care
- Parliamentary constituency
- Luton North
- Integrated care board
- NHS Central East Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in LU4 (7)
Larger map · Directions · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Specialisms
Registration details from CQC.
Around Luton
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Frogmore Road, under 0.5 miles away.
Every one of the 16 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Lewsey ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Family reviews
There are no reviews of Luton Borough Council Reablement Service yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Luton Borough Council Reablement Service stands locally
- Rated Good. Across Luton, 58% of the 38 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (March 2019) is more recent than 5% of agency ratings in Luton.
- Registered with CQC in 2011: it has been registered longer than 94% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Luton lists 5.
Comparison set: every registered home care agency in Luton, CQC data for Oct 2026.
Other agencies close by
Guides for families
Similar home care agencies near Luton, rated recently
- Active HomecareJul 2025 · 1.8 miles
- 1st Homecare Solutions LimitedOct 2025 · 6.1 miles
- Violets Homecare Services LimitedJan 2025 · 1.4 miles
Luton Borough Council Reablement Service questions answered
- Where is Luton Borough Council Reablement Service based?
- The agency's base is 90 Tomlinson Avenue, Luton, LU4 0QQ. Confirm that its carers travel to your area.
- Is Luton Borough Council Reablement Service registered with CQC?
- Registered, yes: location 1-142588840 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in March 2019.
- Is Luton Borough Council Reablement Service registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- When did CQC last rate Luton Borough Council Reablement Service?
- Its current CQC rating dates from 29 March 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What kind of care can Luton Borough Council Reablement Service offer?
- Its CQC registration covers homecare agencies, rehabilitation (illness/injury). Ask Luton Borough Council Reablement Service how it would adapt if needs increase.
- Who is the registered provider for Luton Borough Council Reablement Service?
- The registered provider is Luton Borough Council, according to CQC.
- What are Luton Borough Council Reablement Service's fees?
- Luton Borough Council Reablement Service's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Is Luton Borough Council Reablement Service rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
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In Luton
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.