Home care agency · Enfield

Marcus and Marcus Ltd

Rated Outstanding by CQC Rating published 13 December 2023 Rating 2 years old

Top rated 2026 · one of the services in London rated Outstanding by CQC

A support worker reading with an older man Illustrative photo, not of Marcus and Marcus Ltd
Address
Unit 46, The Wenta Business Centre, Electric Avenue, Enfield, EN3 7XU
Run by
Marcus & Marcus Limited
Service
Home care agency, Supported living
Registered with CQC
January 2011 (15 years)
Registered manager
Darsana Karki
Company check
Active, trading since 2002 (24 years), accounts up to date (Companies House 04563001)
Last CQC check
13 Dec 2023
Typical fees Estimated
£35.50–£43.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

CQC regulated activities: Personal care

See this service on the CQC website · CQC location ID 1-152808241

An overview of Marcus and Marcus Ltd

Marcus and Marcus Ltd is a CQC-registered home care agency that also provides supported living in Enfield, run by Marcus & Marcus Limited. Its CQC registration covers adults under 65, including people living with learning disabilities and mental health conditions.

At its most recent rating, CQC judged it Outstanding overall (December 2023). It is one of 109 CQC-registered home care agencies that have an office within 7 miles of Cheshunt; 56 of those are rated Good or Outstanding.

Likely fees

We estimate visits from Marcus and Marcus Ltd at £35.50–£43.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £410 a week.

A live-in carer typically costs £1,620–£1,980 a week locally.

If savings are under the upper limit (£23,250 in England), Enfield Council may pay part of the cost after a free care needs assessment.

How its rating has changed

  1. Sep 2015 Good
  2. Dec 2017 Good
  3. Dec 2023 Outstanding
  4. Today Rating 2 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

CQC documents

The neighbourhood

Ward
Enfield Lock
Parliamentary constituency
Enfield North
Integrated care board
NHS West and North London Integrated Care Board
ONS area type
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in EN3 (40)

See the wider area · Get directions · © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.

Registered specialisms

As listed with the regulator.

Around Enfield

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Orchid Care, under 0.5 miles away.

6 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Enfield Lock ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Safe, effective, caring, responsive, well-led

  • SafeGood60 of 74 in Enfield
  • EffectiveOutstanding1 of 74 in Enfield
  • CaringOutstanding2 of 74 in Enfield
  • ResponsiveOutstanding4 of 74 in Enfield
  • Well-ledOutstanding3 of 74 in Enfield

Source: CQC, published 13 December 2023. Under each rating: how many agencies in Enfield share it; for example, 1 of 74 agencies in Enfield rated Outstanding for Effective.

Reading Marcus and Marcus Ltd's CQC ratings

Area by area, Effective, Caring, Responsive and Well-led are rated Outstanding; 1 other area is Good.

Across Enfield, 1 of 74 rated agencies are Outstanding for Effective (1%), while 2 of 74 rated agencies are Outstanding for Caring (3%), while 4 of 74 rated agencies are Outstanding for Responsive (5%), while 3 of 74 rated agencies are Outstanding for Well-led (4%).

Outstanding ratings for a single area are uncommon; the Effective, Caring, Responsive and Well-led section of the report gives examples of what inspectors saw.

Marcus and Marcus Ltd over the years

Registered in January 2011, it has 15 years on the CQC register.

CQC has published 3 overall ratings for it (2015–2023), starting at Good and improving to Outstanding.

CQC lists 6 reports for this location, the latest dated 13 December 2023.

The inspection, summarised

  • Relatives described staff as caring, well trained and knowledgeable about autism, with regular communication and only small matters raised, all resolved.
  • Staff teams were recruited and matched to specific people with relatives involved, staffing was sufficient, and new staff completed a 16-week induction.
  • Medicines were reviewed to avoid over-medication, use of as-needed medicines had fallen significantly, and restrictions were recorded and reviewed to improve support.
  • Leadership improved to outstanding, with a clear structure, managers working alongside staff on shifts, and audits, surveys and trend analysis monitoring quality.

Inspected 13 September 2023; report published 13 December 2023; supporting 112 people at the time; registered manager: Darsana Karki. Plain-English points drawn from CQC's report (Open Government Licence). Read the full report.

The registered provider

Marcus and Marcus Ltd is run by Marcus & Marcus Limited (company 04563001), incorporated in 2002, 8 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Family reviews

There are no reviews of Marcus and Marcus Ltd yet. If you know the service, your experience could help someone else.

Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.

Review Marcus and Marcus Ltd

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

Where Marcus and Marcus Ltd stands locally

  • Rated Outstanding. Across Enfield, 89% of the 72 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (December 2023) is more recent than 81% of agency ratings in Enfield.
  • Registered with CQC in 2011: it has been registered longer than 94% of home care agencies in the area.
  • It lists 3 specialisms with CQC; the typical agency in Enfield lists 5.

Compared with every CQC-registered home care agency in Enfield. Source: CQC register, Oct 2026.

Closest alternatives

Guides for families

Other home care agencies near Enfield with recent ratings

Marcus and Marcus Ltd: common questions

When did CQC last rate Marcus and Marcus Ltd?
The latest rating is dated 13 December 2023, 2 years ago; ask whether there have been changes since.
Can Marcus and Marcus Ltd care for someone with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
Is Marcus and Marcus Ltd a registered provider?
It is. The CQC register records Marcus and Marcus Ltd as a home care agency, location ID 1-152808241 and was rated Outstanding overall in December 2023.
Where is Marcus and Marcus Ltd?
Unit 46, The Wenta Business Centre, Electric Avenue, Enfield, EN3 7XU. That is the office; visits happen in your own home, so confirm your area is covered.
Is Marcus and Marcus Ltd rated well for safety?
CQC rates five key questions. For Marcus and Marcus Ltd: Safe: Good; Effective: Outstanding; Caring: Outstanding; Responsive: Outstanding; Well-led: Outstanding. Safe and Well-led tend to say most about day-to-day reliability.
How much does care from Marcus and Marcus Ltd cost?
Marcus and Marcus Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Who runs Marcus and Marcus Ltd?
On CQC's register the provider is Marcus & Marcus Limited.
What kind of care can Marcus and Marcus Ltd offer?
CQC lists Marcus and Marcus Ltd under: homecare agencies, supported living. Check which of these it is actively providing now.

Agencies in neighbouring towns

In Enfield

Is this your service? Show your rating on your website

Marcus and Marcus Ltd: Top rated 2026, rated Outstanding by CQC, on The Care Panel

This badge stays current with your CQC rating. Paste the code wherever you want it to show.

Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.

Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

The home address of the person who needs care in or near Enfield, or where you would like the care home to be. Not where you are now.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.

Cookie settings