Home care agency · Leeds
Nefid Personnel
Illustrative photo, not of Nefid Personnel- Address
- Unit 68, Evans Business Centre, Burley Hill Trading Estate, Leeds, LS4 2PU
- Run by
- Nefid Personnel Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2020 (5 years)
- Registered manager
- Nontokozo Ncube
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12430317)
- Last CQC check
- 10 Feb 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Personal care
More in Leeds: Home care in Leeds (210) · Best rated home care agencies in Leeds · Dementia care at home in Leeds · Elderly care at home in Leeds · Physical disability care at home in Leeds · Live-in care in Leeds
See this service on the CQC website · CQC location ID 1-9791731275
About Nefid Personnel
Nefid Personnel in Leeds is registered with the Care Quality Commission as a home care agency, run by Nefid Personnel Ltd. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders among its specialisms.
CQC rated it Good overall (February 2025). It is one of 210 CQC-registered home care agencies that have an office within 7 miles of Leeds; 98 of those are rated Good or Outstanding.
Safe, effective, caring, responsive, well-led
- Safe75% score117 of 150 in Leeds
- Effective75% score132 of 150 in Leeds
- Caring75% score138 of 149 in Leeds
- Responsive75% score134 of 150 in Leeds
- Well-led75% score103 of 150 in Leeds
As rated by CQC, published 10 February 2025. Under each rating: how many agencies in Leeds share it.
Registered specialisms
Registration details from CQC.
Reading Nefid Personnel's CQC ratings
Nefid Personnel has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 102 of the 149 other agencies in Leeds that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
History with CQC
Registered in October 2020, it has 5 years on the CQC register.
So far CQC has published one overall rating: Good, in February 2025.
From the latest CQC inspection
- This assessment took place between 27 November and 10 December 2024.
- This is help with tasks related to personal hygiene and eating.
- Where they do, we also consider any wider social care provided.
- We attempted to gather feedback from people and relatives.
Quoted from the CQC report summary, Open Government Licence. Read the full report.
Scores behind the rating
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Nefid Personnel scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 12 November 2024, published 10 February 2025, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
Location and local area
- Ward
- Kirkstall
- Council
- Leeds City Council · paying for care
- Parliamentary constituency
- Leeds Central and Headingley
- NHS integrated care board
- NHS West Yorkshire Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in LS4 (7)
Open the full map · How to get there · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Budgeting for this agency
We estimate visits from Nefid Personnel at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
Council help is possible below £23,250 in savings: ask Leeds Council for a free care needs assessment.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Leeds, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).
6 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Kirkstall ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS West Yorkshire ICB.
The registered provider
Nefid Personnel is run by Nefid Personnel Ltd (company 12430317), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities and residential care for older and disabled people.
Family reviews
No family has reviewed Nefid Personnel on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Compared with other agencies locally
- Rated Good. Across Leeds, 83% of the 143 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (February 2025) is more recent than 62% of agency ratings in Leeds.
- Registered with CQC in 2020: it has been registered longer than 62% of home care agencies in the area.
- It lists 10 specialisms with CQC; the typical agency in Leeds lists 5.
All figures compare it with other home care agencies in Leeds; CQC register, Oct 2026.
Also nearby
Guides for families
- The NHS Continuing Healthcare checklist explained: the 11 areas and how it is scored
- The £23,250 rule: how the care means test works
- Can you avoid care home fees? What is legal and what is deprivation of assets
- Care home contracts: 10 terms to check before signing
- Jargon buster: care terms in plain English
Recently rated home care agencies near Leeds
- Be Caring LeedsNov 2024 · 3.0 miles
- Love In CareNov 2024 · 0.6 miles
- Yorkshire Community HealthcareFeb 2025 · 0.7 miles
Questions about Nefid Personnel
- Where is Nefid Personnel based?
- Unit 68, Evans Business Centre, Burley Hill Trading Estate, Leeds, LS4 2PU. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Nefid Personnel regulated by the Care Quality Commission?
- It is. The CQC register records Nefid Personnel as a home care agency, location ID 1-9791731275 and was rated Good overall in February 2025.
- Does Nefid Personnel support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- When did CQC last rate Nefid Personnel?
- The latest rating is dated 10 February 2025, 1 year ago; ask whether there have been changes since.
- What kind of care can Nefid Personnel offer?
- Nefid Personnel is registered for homecare agencies. Ask which of these it provides at the moment.
- Who is the registered provider for Nefid Personnel?
- CQC lists Nefid Personnel Ltd as the provider responsible for Nefid Personnel.
- How much does Nefid Personnel charge?
- No fee list from Nefid Personnel has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How did Nefid Personnel score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
More home care agencies nearby
In Leeds
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.