Home care agency · Birmingham

Obatos Care Services Limited

Rated Requires improvement by CQC Rating published 24 March 2022 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from March 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with women in wheelchairs Illustrative photo, not of Obatos Care Services Limited
Address
Branston Court, Branston Street, Birmingham, B18 6BA
Run by
Obatos Care Services Limited (2 services)
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2020 (6 years)
Registered manager
Matthew Oladokun Olowookere
Company check
Active, trading since 2010 (16 years), accounts up to date (Companies House 07236240)
Last CQC check
24 Mar 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Registered activities: Personal care

Read the full CQC inspection report · CQC location ID 1-9068205346

The service in brief

Obatos Care Services Limited in Birmingham is registered with the Care Quality Commission as a home care agency that also provides supported living. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and mental health conditions among its specialisms.

CQC rated it Requires improvement overall (March 2022). Safe and Well-led were rated Requires improvement. It is one of 292 CQC-registered home care agencies that have an office within 7 miles of Birmingham; 124 of those are rated Good or Outstanding.

The ratings in context

For Obatos Care Services Limited, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Birmingham, 40 of 185 rated agencies are Requires improvement for Safe (22%), while 61 of 185 rated agencies are Requires improvement for Well-led (33%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

From the latest CQC inspection

  • One person received support from the service with the regulated activity of personal care on the day of the inspection.
  • We must protect the person's rights to a private life so the report will provide an overview of the care received by the person rather than specific examples.
  • Risk assessments in place did not contain enough information to guide staff on how to support the person safely, however, staff knew the person using the service well.
  • The provider's audits and oversight of the service had not identified the areas of concern we found during the inspection.

Inspected 10 March 2022; report published 24 March 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.

The company behind Obatos Care Services Limited

Obatos Care Services Limited is run by Obatos Care Services Limited (company 07236240), incorporated in 2010, 10 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities and other residential care.

Obatos Care Services Limited runs 2 CQC-registered services across 2 council areas.

Who the service is registered for

From the CQC register; ask how each need is met in practice.

Each area CQC checks

  • SafeRequires improvement40 of 185 in Birmingham
  • EffectiveGood155 of 185 in Birmingham
  • CaringGood162 of 185 in Birmingham
  • ResponsiveGood159 of 185 in Birmingham
  • Well-ledRequires improvement61 of 185 in Birmingham

Ratings from CQC's most recent report, published 24 March 2022. Under each rating: how many agencies in Birmingham share it.

Ratings over time

  1. Mar 2022 Requires improvement
  2. Today Rating 4 years old

CQC rating timeline for this address.

Inspection reports to read

The neighbourhood

Ward
Soho & Jewellery Quarter
Parliamentary constituency
Birmingham Ladywood
NHS planning area
NHS Birmingham and Solihull Integrated Care Board
Area classification
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Home care in B18 (16)

Larger map · Directions · OpenStreetMap (ODbL)

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.

History with CQC

Registered in June 2020, it has 6 years on the CQC register.

There is a single overall rating on record, Requires improvement (March 2022).

The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

Budgeting for this agency

We estimate visits from Obatos Care Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

With savings below £23,250, Birmingham Council may contribute once it has carried out a free needs assessment.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 5 of them rated Good or Outstanding, and the closest is Laura Care Agency Limited, under 0.5 miles away.

2 of the 7 nearest rated agencies have a more recent rating than this one.

It sits in Soho & Jewellery Quarter ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.

Family reviews

Be the first to review Obatos Care Services Limited. Your experience helps other families choose.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

Looking at Obatos Care Services Limited for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Obatos Care Services Limited

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

Compared with other agencies locally

  • Rated Requires improvement. Across Birmingham, 77% of the 175 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (March 2022) is more recent than 62% of agency ratings in Birmingham.
  • Registered with CQC in 2020: it has been registered longer than 54% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Birmingham lists 6.
  • Areas CQC rated below Good: Safe (24% of home care agencies in Birmingham are also rated below Good here); Well-led (37% of home care agencies in Birmingham are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in Birmingham (Oct 2026).

Also nearby

Guides for families

Similar home care agencies near Birmingham, rated recently

What families ask about Obatos Care Services Limited

Is Obatos Care Services Limited registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
How is Obatos Care Services Limited rated for safety and leadership?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
When did CQC last rate Obatos Care Services Limited?
The rating now shown was published on 24 March 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
Is Obatos Care Services Limited regulated by the Care Quality Commission?
Obatos Care Services Limited is on the CQC register as a home care agency (ID 1-9068205346) and was rated Requires improvement overall in March 2022.
How much does Obatos Care Services Limited charge?
Obatos Care Services Limited's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
What type of care does Obatos Care Services Limited provide?
CQC lists Obatos Care Services Limited under: homecare agencies, supported living. Check which of these it is actively providing now.
Where is Obatos Care Services Limited?
The agency's base is Branston Court, Branston Street, Birmingham, B18 6BA. Confirm that its carers travel to your area.

Look further afield

In Birmingham

Is this your service? Claim it free: answer reviews, add photos and prices, and show families when you have availability. How membership works.

Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Birmingham.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.